Pinup Secret consistently delivers products that customers rely on for daily routines, with goat milk soap and oil-free cream highlighted as foundational items that brighten skin, reduce imperfections, and support a smoother, non-greasy texture. Customers praise fast, reliable delivery, well-packaged orders, and repeat purchases over years, underscoring trust in the brand and ongoing satisfaction. Positive experiences also emphasize visible skincare improvements, including fewer pimples, brighter complexions, and a refreshed look, along with enthusiastic recommendations and long-term loyalty.
I ordered the oil-free cream for the second one, I received a cream that did not have the same smell, texture, or feel as the first one. Customer service who does not want to hear anything while I compared my cream with that of a friend no report so I would not recommend much damage because real favorite on my first oil-free cream order.
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Sarah P.
Rating: 1 out of 5
following a purchase from 20/01/2021
Daily use in soap and mask once a week. Appearance of pimples, dilated pores. I will not recommend this product.
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Emmanuelle M.
Rating: 1 out of 5
following a purchase from 20/01/2021
Product that doesn't suit me at all. Very drying for the skin
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Marylene A.
Rating: 1 out of 5
following a purchase from 18/01/2021
Not moisturizing enough
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Sandra P.
Rating: 1 out of 5
following a purchase from 18/01/2021
Doubtful soft exfoliating care, very unpleasant smell and no commercial gesture even though it is not my first order.
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Binta T.
Rating: 1 out of 5
following a purchase from 08/01/2021
It takes 30 days to trigger a refund, and then you have to wait for the bank's deadlines. INADMISSIBLE
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Angelique D.
Rating: 1 out of 5
following a purchase from 13/01/2021
Disappointed because having a very atopic skin I had been sold its merits but after several tries I do not know if it is the soap or moisturizer but each time it causes me to have acne and having recently developed the vernal disease that causes abscesses it also made me accentuate abscesses on the face and moreover have left traces!
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Cynthia S.
Rating: 1 out of 5
following a purchase from 09/01/2021
The brush is very bad it loses it's hairs.
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Constance R.
Rating: 1 out of 5
following a purchase from 09/01/2021
I ordered the goat's milk soap: a disaster! It is not at all suitable for my skin, I ended up with hyper dry skin and red patches...Looking at the reviews, I found that I was not the only one to notice these effects...Sensitive skin refrain !!!!
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Sonia B.
Rating: 1 out of 5
following a purchase from 08/01/2021
Disappointed by the quantity of d3s containers. So far not too much positive effect.
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Declos A.
Rating: 1 out of 5
following a purchase from 21/11/2020
Failure to meet delivery deadlines
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Monique B.
Rating: 1 out of 5
following a purchase from 06/01/2021
My skin's not made for it.
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Sandra V.
Rating: 1 out of 5
following a purchase from 05/01/2021
Dissatisfied with my purchases. The soap is very stripping and even after I put the cream on, my skin was attacked and heated. I still lasted 3 days because it was said that I had to use it for several days before seeing results but frankly, I then stopped everything because of tightness, patches, heated skin... I was very disappointed with the publicity and the promise that was made!
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Morgane M.
Rating: 1 out of 5
following a purchase from 03/01/2021
One of the products in the package did not comply. The box had already been opened. However, the package was undamaged.
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Alexandra J.
Rating: 1 out of 5
following a purchase from 01/01/2021
A real disappointment ! I probably won't repeat
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Shpresa A.
Rating: 1 out of 5
following a purchase from 01/01/2021
Even more buttons thank you very much for your monsongesb👍
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Audrey D.
Rating: 1 out of 5
following a purchase from 02/01/2021
At the beginning the soap gave me red spots all over my face and more pimples and at 1 week of use it burned my skin I absolutely do not recommend it
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Charlotte B.
Rating: 1 out of 5
following a purchase from 03/01/2021
Very disappointed by the product, smells very strong and gives a lot of pimples.
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Laurène C.
Rating: 1 out of 5
following a purchase from 27/11/2020
This goat's milk soap is a disaster, give buttons ++++ I don't recommend at all ❌❌
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Manuela B.
Rating: 1 out of 5
following a purchase from 27/12/2020
very expensive for non-organic products, which you advocate the healthy side, animal milk. In reality, it represents only a very small quantity, and for the rest no healthy substance... The proof, my skin reacts very badly to the mask soap... very dry red skin, the cream doesn't hydrate at all... total disappointment.
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Margaux C.
Rating: 1 out of 5
following a purchase from 25/12/2020
I receive a package with a closed product, and another one with an OPEN product! A little torn on the edges, lid open, and as if inside there was some product missing...... AND I'M OFFERED A 40% DISCOUNT CODE ON MY NEXT PURCHASE ???? I'M BEING LAUGHED AT ???????? AT THE PRICE OR COST OF THE PRODUCTS! I'M WAITING FOR AN EXCHANGE OR A REFUND!
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Mylène B.
Rating: 1 out of 5
following a purchase from 29/12/2020
I did not receive the products ordered
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Emmeline G.
Rating: 1 out of 5
following a purchase from 24/12/2020
I can't get to the service department. There is a product missing from my package. Colissimo does not want to refund me. How can I contact you ????
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Laury P.
Rating: 1 out of 5
following a purchase from 27/12/2020
Product no good quality service after wind zero
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Ahmed L.
Rating: 1 out of 5
following a purchase from 19/12/2020
Too bad I couldn't put 0 out of 5 because I paid on December 21st and I still don't have my order.
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Abeby P.
Rating: 1 out of 5
following a purchase from 23/12/2020
Hello not satisfied at all. Incompetent TV is the last time I order your products. I hate you for your incompetence. The unpleasant publicity will be as quick as my turn. Thank you and good evening.
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Taton A.
Rating: 1 out of 5
following a purchase from 03/12/2020
I put a star unfortunately I can not put 0 star of the real thieves I bought a pack for Christmas for my wife they made a mistake no big deal I send them an email the answer for them all is good ok so it's thieves I do not recommend at all
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Rhea P.
Rating: 1 out of 5
following a purchase from 13/12/2020
The products didnt suit my son's skin and its sad that there's no refund for the set.
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Aferdita D.
Rating: 1 out of 5
following a purchase from 18/12/2020
for the moment not much but I think it's normal that 2 weeks I use it 2x a day ect... I hope that little by little I would see some results but for the moment it's not the case ...
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Zainab E.
Rating: 1 out of 5
following a purchase from 19/12/2020
I'm still using it. I still don't have any results.
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Margaux B.
Rating: 1 out of 5
following a purchase from 13/12/2020
Following an order placed at pin up secret, I am not satisfied with their products. Let's take the oil-free cream, I analyzed the ingredients label, there are about 6 toxic, irritating compounds with carcinogenic potential. I understand better why some people say that after trying this product they have even more pimples, one compound in particular prevents the pores of your skin from breathing! And all the products ordered are harmful to our health. So if you hesitate, I do not recommend this brand, there are much more natural and healthy cosmetics for our skin. I would like to specify that since I didn't use the products after these revelations, I sent them back to the brand. The customer service is responsive and has taken my request into account, waiting for the reception of the package in their premises and this fact of the refund.
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Arrabia Z.
Rating: 1 out of 5
following a purchase from 13/12/2020
If I could put 0 stars I would have done so I ordered the soap and cream and it gave me small pimples and dry excrement skin I do not recommend this product.
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Charlyne C.
Rating: 1 out of 5
following a purchase from 10/12/2020
Soap gives him pimples.
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Sabrina K.
Rating: 1 out of 5
following a purchase from 10/12/2020
Not top ... I had no pimples and using the soap I got some ... on the other hand the oil free cream smells very good ... the amount of the face peel is very low in 3 4 use the jar is finished ... rather expensive products for what it is
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Adama D.
Rating: 1 out of 5
following a purchase from 05/12/2020
Soap is not suitable for my skin type it has made my acne even worse
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Thillandy B.
Rating: 1 out of 5
following a purchase from 03/12/2020
Pin up secret uses ingredients from the dead sea which for certain beliefs and religion is forbidden. I didn't know that so I won't recommend it anymore.
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Gabrielle B.
Rating: 1 out of 5
following a purchase from 08/12/2020
It's a pity the delivery is long and untidy. We receive a damaged soap in a plastic wrapping, but the prices are also abnormal. And for my acneic skin it gives me 3 times more pimples when I've been using it for 6 months. Wouldn't recommend it and probably won't buy it again. Too bad
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Myriam D.
Rating: 1 out of 5
following a purchase from 08/12/2020
I only received 1/2 of my order (1 soap and 1 cream): the soap was not in the box - no delivery note in the box. I sent an email to customer service (fast response but only to tell me that my order was delivered) - I re-sent an email to explain ... I received a response to tell me to look into it with the post office ... as if a postman was going to steal a soap ... I have been very satisfied with your service and products ...
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Mireille G.
Rating: 1 out of 5
following a purchase from 29/11/2020
Very disappointed
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Elvina L.
Rating: 1 out of 5
following a purchase from 07/12/2020
Bullshit!!! Full of buttons after the first use
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