Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 654 published reviews
5 65,8k 81% 4 9 503 12% 3 2 459 3% 2 1 306 2% 1 2 613 3%

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

1 star review

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Lesly D.
Rating: 1 out of 5
following a purchase from 07/10/2020
My skin has been very dry since I've been using it and my exema is starting to reappear, I had to stop, very disappointed by the soap.
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Eloise F.
Rating: 1 out of 5
following a purchase from 22/09/2020
Disgusted customs charges on delivery .
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Noémie B.
Rating: 1 out of 5
following a purchase from 03/10/2020
Neither cream nor soap has any effect. A beautiful carrot
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Camille M.
Rating: 1 out of 5
following a purchase from 01/10/2020
Deteriorates my skin even more. I demand a refund. You are misleadingly advertising
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Delphine M.
Rating: 1 out of 5
following a purchase from 30/09/2020
I got a rash of pimples on my face from your goat's milk soap. I don't intend to leave it at that with your misleading advertising. Your ingredients actually leave a lot to be desired.
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Aurore G.
Rating: 1 out of 5
following a purchase from 06/08/2020
An order never arrived, a soap paid 16 euros, the gift I got in compensation is a brush that does not serve me! They sent me back my soap 1 month later !
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Charlène B.
Rating: 1 out of 5
following a purchase from 16/09/2020
Never back down
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Khadidja A.
Rating: 1 out of 5
following a purchase from 29/09/2020
I got a lot of pimples on my pimples when I've never had
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Louise G.
Rating: 1 out of 5
following a purchase from 29/09/2020
Thank you for your follow up, I did receive the pills and had an opportunity to try them. I am very happy, so is my girlfriend. Being a regular buyer of your products I have been on top of not receiving my order in good condition ...
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Ouafa S.
Rating: 1 out of 5
following a purchase from 28/09/2020
Thank you for your follow up, I did receive the pills and had an opportunity to try them. I had previously been paying a very high price through prescriptions from my local GP.
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Anna R.
Rating: 1 out of 5
following a purchase from 25/09/2020
I'm still expecting to receive samples in addition to the Damage order.
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Aurelie C.
Rating: 1 out of 5
following a purchase from 27/09/2020
Nul
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Leila M.
Rating: 1 out of 5
following a purchase from 27/09/2020
Trop cher
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Floriane B.
Rating: 1 out of 5
following a purchase from 27/09/2020
I still haven't received my order for about 10 days. My package is lost and I have no news.........!!!!
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Stéphanie H.
Rating: 1 out of 5
following a purchase from 18/09/2020
I took these products because I've seen that they reduce acne and scarring...... For me it's the opposite. More pimples and bigger pimples. I don't have any allergies or sensitive skin. Disappointed
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Elisabeth M.
Rating: 1 out of 5
following a purchase from 16/09/2020
The soap irritated my face and brought out a lot of pimples. My hands felt like winter when it's cold. I put it in the trash, and I spent 2.90 € for a donkey milk soap in the pharmacy. I strongly advise against it but I am obliged to put a star to validate my opinion On the other hand fast delivery
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Diana F.
Rating: 1 out of 5
following a purchase from 16/09/2020
No news of the package since it was shipped on September 17, it is September 29...
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Laura C.
Rating: 1 out of 5
following a purchase from 14/09/2020
After having applied for 2 days to follow (soap + cream without oil) the products on my face. A lot of pimples appeared! Pimples resembling small blisters, under the chin, all along the jaw line, on the cheeks and forehead. Very disappointed for a rather exorbitant price.
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Fouad H.
Rating: 1 out of 5
following a purchase from 15/09/2020
Ineffective product still a scam
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Virginie D.
Rating: 1 out of 5
following a purchase from 13/09/2020
we make you believe in a free delivery and you have to pay 25 euros in customs fees! Roughly the price of half of my order Information stipulated but deliberately hidden in the conditions of sale This is not correct I will not order any more and will inform the Swiss buyers via the networks to prevent them from being scammed like me!
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Norhène J.
Rating: 1 out of 5
following a purchase from 11/09/2020
Give me some buttons!!! Really it's a scam, girls with sensitive skins I strongly advise against it.
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Mathilde G.
Rating: 1 out of 5
following a purchase from 09/09/2020
I have never received my order, but I am still waiting for my parcel.... I do not recommend it at all.
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Manon B.
Rating: 1 out of 5
following a purchase from 05/09/2020
I received my package, open and empty! I do not have the right to a refund.
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Damien D.
Rating: 1 out of 5
following a purchase from 08/09/2020
Hello, I am very unhappy my soap was broken when I received my package just incomprehensible. I hope to have a gesture from you. Looking forward to your return, Sincerely,
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Lynda H.
Rating: 1 out of 5
following a purchase from 05/09/2020
Zero notice as I have not received anything 😡😡
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Delphine R.
Rating: 1 out of 5
following a purchase from 07/09/2020
It gives me even more pimples, pimples under my skin that I never had before and a super red skin !!! Only the cream suits me.
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Samiya K.
Rating: 1 out of 5
following a purchase from 05/09/2020
It hasn't changed anything to my skin problems but I think it all depends on the skin of each person ....
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Judeline A.
Rating: 1 out of 5
following a purchase from 06/09/2020
I started using soap and quite frankly I'm disappointed. In just a few days of use it has given me pimples, when it should be the opposite. I don't recommend buying it.
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Melanie D.
Rating: 1 out of 5
following a purchase from 15/08/2020
Order 517967280 placed on 15/08/2020, still not received and the customer service does not answer me. Deplorable and scandalous!!!!
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Manel S.
Rating: 1 out of 5
following a purchase from 03/09/2020
Disappointed ☹️
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Houtteville P.
Rating: 1 out of 5
following a purchase from 04/09/2020
Poor customer service
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Viet Nga L.
Rating: 1 out of 5
following a purchase from 31/08/2020
I am very disappointed with your quality of service regarding my claim of the Colissimo delay! ( delivery 9 days after the order ! Delay not respected !)
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Aurélien S.
Rating: 1 out of 5
following a purchase from 27/08/2020
Soap came in crumbs
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Anne R.
Rating: 1 out of 5
following a purchase from 28/08/2020
The product gives bcp of pimples Absolutely not effective Misleading advertising
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Zara C.
Rating: 1 out of 5
following a purchase from 21/08/2020
Very bad experience for the never before seen order. Complicated to receive it with serves that send the ball back and forth.
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Hanaa A.
Rating: 1 out of 5
following a purchase from 22/08/2020
Zero zero ! So far I haven't received my order and the customer service gives false information ! Frankly I do not recommend it at all!
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Aurore G.
Rating: 1 out of 5
following a purchase from 18/08/2020
It is a product that contains components that are not recommended during pregnancy. There is no information about this on the site or on the product packaging. I've looked at the consumer reviews myself. So I am not currently using my product because I am pregnant.
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Pauline W.
Rating: 1 out of 5
following a purchase from 16/08/2020
Order supposedly delivered never received
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Melanie N.
Rating: 1 out of 5
following a purchase from 16/08/2020
Catastrophic! Two weeks I use it and all the pimples come out. I keep on using it for another week just in case, and then I stop if there is no improvement.
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Belinda J.
Rating: 1 out of 5
following a purchase from 11/08/2020
Makes the skin dry, irritated. I wouldn't recommend it.
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