Customer reviews of Pinup Secret

I did not receive my order

Soap received in poor condition. The customer service didn't quite live up to my expectations. I have received a coupon code, thank you very much, but this does not solve the problem. The soap should have been packed properly which was not the case. It was bound to get damaged, Cdlt.

Pas bien

My package was returned after just 3 days of waiting to pick it up from the merchant. In spite of 2 messages later or I was expecting an answer we will send you back this one it is an error. I am indeed answered we see that your order has returned to us but we wait until it returns to us in our premises to start the dispute to find out what really happened and then we will deliver again ... but I will pay for this order and in return I expect delivery and not that you still take the time to make the meal when I am not at fault. From the moment you can see that this order is returning why make me wait to send me another one without wasting my time again. Do not exaggerate either

Ineffective

It's been a week that I use the soap so too early to give my opinion, however I was very disappointed at the reception of the package, zero in terms of packaging at 26 € the soap you could at least put it in a cloth pouch. Unacceptable

The company is aware that there are other fraudulent sites in their names and they do nothing! And when a victim of the scams comes to explain the problem to them you have people without sympathy who tell you ba it's not us you've been scammed! Not even an excuse because the scam is in their name! Even if their soaps are good, the communication sucks!

He gave me a lot of pimples and I have very dry skin after use.

Still waiting for my package

Allergy to the product

I put a star, but I can't put zero... I didn't receive my package and I feel like you don't care... I don't recommend it! Unnecessary customer service

Hello, I have received my order but one item is missing.

It took me 4 and a half months to receive my package and it was returned to sender and I still had to pay the return shipping costs. I find that unacceptable.

Has no manpower on me hasn't made my spots a flop for me no change

I didn't like this product at all I'm disappointed it gave me an acne flare-up that I can't get rid of.

Decided because I still haven't received my order

When I opened my package at home my bottle of oil free cream was broken so I am very disappointed I will not recommend it anymore it's a shame because I like these products very much crdlm Audrey markarian

I got 40€ in customs. I'm really disgusted.

Parcel never arrived and no response from customer service

I haven't received a product!!!

complications with my order

disappointed with the composition of the oil-free cream. Unfortunately I did not check before buying it because I really thought I was dealing with a clean brand.

The pump for the oil-free cream doesn't work. Customer service suggests that I cut the nozzle??? Customer service sucks, especially since I told them it was for a gift. Given the price, if I can give you any advice, run away !

The product looks good but the packaging is very poor. I'm disappointed with the price of the item.

Products that dry out the skin enormously!

Thank you for your follow up, I did receive the pills and had an opportunity to try them. I am very happy with the service and the pills work just fine.

I recently placed an order but I am very disappointed because the jar of the precious cream arrived damaged and opened so all the cream and out came out and I can't even save the situation to use the product.

Very disappointed, problem of delivery, the company pinup secret in compensation offers a vulgar cloth bag for an order of 70e.

Package received but one item was missing... a little disappointed.

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15 days and still nothing received

It's already been a week since I placed my order and I'm still waiting for it. I am therefore not in a position to leave a notice. In order to improve your customer relationship, I encourage you to change carriers, Colissimo being a very bad choice.

For the moment I can't say too much about my opinion because it's not long since I started using the product.

No positive effects. I had a lot of pimples after using this range 👎🏾

disappointed with the delivery time

My order dated April 14, 2020 got lost on the way. It was necessary to insist strongly (emails then call) to send it back at the end of June. A bit long for a soap. On a positive note, the customer service over the phone was efficient.

Not satisfied with the product. That greases my skin

Order made on 23/06/2020, debited but still not received because colissimo does not have the necessary information to deliver me. It is abnormal that between you and the delivering company, there is no agreement. I don't give a damn if I call their customer service to solve this problem.

The soap gave me microcysts.

I find that soap smells like product. It shocks me especially that basic, the soap is made with 100% natural products (so disappointed ...).