Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 654 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

1 star review

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L
Luan C.
Rating: 1 out of 5
following a purchase from 09/06/2020
I absolutely do not recommend the goat's milk soap which gave me a lot of pimples even though I did not have any particular skin problems. TO RUN AWAY
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Audrey A.
Rating: 1 out of 5
following a purchase from 08/06/2020
We receive the products in a letter, I think that in view of the prices of the products, he could make an effort...
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Saida M.
Rating: 1 out of 5
following a purchase from 11/04/2019
Hello sorry to announce you that my package was incomplete and nothing was made big disappointment on your part to be worth what rightfully
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Akila C.
Rating: 1 out of 5
following a purchase from 23/05/2020
It's not a miracle product. I half-recommend it.
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Carla R.
Rating: 1 out of 5
following a purchase from 26/05/2020
Did not take into account the request for cancellation.
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Ines W.
Rating: 1 out of 5
following a purchase from 26/05/2020
Nul
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Marilyne S.
Rating: 1 out of 5
following a purchase from 22/05/2020
I'm very unhappy with the delivery because I placed an order on April 27th and I still haven't received my package yet. Nobody to date keeps me informed I find it really not inadmissible !
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Silimatou T.
Rating: 1 out of 5
following a purchase from 18/05/2020
I bought the soap and the day cream. I don't use it anymore because the soap dried my face too much and the cream doesn't smell good. I did not notice any change or see the goods made.
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Dolores B.
Rating: 1 out of 5
following a purchase from 18/04/2020
Before sending the satisfaction questionnaire you should have received the order and tested it.
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Ophelie M.
Rating: 1 out of 5
following a purchase from 05/04/2020
I strongly advise against people who get pimples very easily and who have acne-prone skin at times because I have started the goat's milk soap which after each wash dries the skin a lot even with a good complementary routine. After a while the soap causes big pimples that don't need to be there with a good routine and are supposed to disappear after a long use of pin-up products. This observation was approved by friends who don't necessarily have the same skin type as mine.
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Khouloud Z.
Rating: 1 out of 5
following a purchase from 04/05/2020
Frankly I'm a little disappointed because I don't have the expected result I don't see any change an improvement Too bad...
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Estelle Q.
Rating: 1 out of 5
following a purchase from 19/04/2020
No change
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Syara C.
Rating: 1 out of 5
following a purchase from 02/04/2020
Having taken a box, I expected to receive the box in a nice box of the brand, instead of this I received everything in bulk in a box.
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Julie V.
Rating: 1 out of 5
following a purchase from 11/05/2020
Unfortunately I have not received all my products and it's now 1 week since I contacted the brand no action has been made I paid for a product without receiving it. A mistake can happen but I find it scandalous.
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Marion V.
Rating: 1 out of 5
following a purchase from 12/04/2020
I've been using the products for over a month! And yesterday I made the decision to stop! I have even more pimples than before! I'm extremely on it
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Carine C.
Rating: 1 out of 5
following a purchase from 03/05/2020
Goat's milk soap is a horror, it dries out the skin, tightens it and causes dryness pimples! Concerning the precious cream, it is also a disaster, 2 weeks of use and the cream starts to give off a chemical smell (resembling Chlorine for swimming pools...) My skin had an outbreak of pimples supposedly to "purify". It is not true, I had pimples and red patches everywhere. To run away!
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Audrey L.
Rating: 1 out of 5
following a purchase from 19/04/2020
Your products are worthless. Hyper disappointed with the composition of the misleading advertising. I wish to be reimbursed. I'm preparing my article to advertise negatively on your products. A horror.
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Kate G.
Rating: 1 out of 5
following a purchase from 21/04/2020
Completely dried out my skin, created microcysts. My skin has never been in such a state. I don't even dare to look at myself in the mirror anymore. Avoid at all costs.
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Kimberly B.
Rating: 1 out of 5
following a purchase from 15/04/2020
It blackened my face and it didn't take off any stains!
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Hanane H.
Rating: 1 out of 5
following a purchase from 13/04/2020
No change in my skin or my husband's skin...
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Melissa Y.
Rating: 1 out of 5
following a purchase from 12/04/2020
Good only for drying the skin causes more pimples than anything else.
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Cristina B.
Rating: 1 out of 5
following a purchase from 23/04/2020
The oil-free cream contains products that are endocrine disruptors for the skin, it is a pity to claim that it is based on natural products!
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Sandrine K.
Rating: 1 out of 5
following a purchase from 22/04/2020
Very long parcel arrived and no commercial gesture. On top of my good product
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Léa H.
Rating: 1 out of 5
following a purchase from 12/04/2020
Does not work for psoriasis.
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Marie F.
Rating: 1 out of 5
following a purchase from 22/04/2020
Package received. Nevertheless the packaging leaves a lot to be desired. I doubt you'd send me like this to all your bloggers who advertise it. For beauty products it's really cheap packaging. I'm really disappointed. I ordered 5 of them for distribution after having sold the merits I will clearly have to pack them more nicely. I'm not even talking about the hygiene/sanitary side of the situation.
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Laetitia M.
Rating: 1 out of 5
following a purchase from 19/04/2020
In spite of the containment, sampling carried out immediately after the order, 1 month to finally dispatch the order. Mails sent never had a return. This is the last time I order
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Claire B.
Rating: 1 out of 5
following a purchase from 13/04/2020
Unacceptable! I'm well aware of the crisis we've been through, but... It took me more than 1 month to receive my package knowing that orders placed after mine arrived in a few days I am very disappointed and would not recommend it anymore.
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Lucile F.
Rating: 1 out of 5
following a purchase from 13/04/2020
Even more buttons with
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Joanna R.
Rating: 1 out of 5
following a purchase from 19/04/2020
Allergic to the product for disappointed "magic" products
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Fadwa B.
Rating: 1 out of 5
following a purchase from 19/04/2020
Unfortunately I was scammed the first time and I lost 37 euros because a site passed itself off as you I think some communication could have been made. All the more I warned your team who didn't even give a promo code or advantage to compensate for the damage. Disappointed
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Chloe A.
Rating: 1 out of 5
following a purchase from 23/03/2020
vicious circle when you use it more than 2 times + button
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Dominique L.
Rating: 1 out of 5
following a purchase from 11/05/2020
Despite several complaints, I never received my package. A reversal of orders and/or addresses having taken place at pin-up! Very disappointing Dominique
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Sarah S.
Rating: 1 out of 5
following a purchase from 07/04/2020
Thank you for your follow up, I did receive the pills and had an opportunity to try them. I had previously been paying a very high price through prescriptions from my local GP. I am very happy with the products but I would not place any more orders because the customer service is terrible. Sincerely
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Augustine S.
Rating: 1 out of 5
following a purchase from 30/04/2020
Disappointed one waits for the influencers to talk about it all the time my skin has not changed buy you any soap cleansing scrub they will do the job and personal if you have acne problems is that the treatment of the dermatologist and a food hygiene and make all the products that the doctor prescribes to dry pimples ect After if your skin does not have acne but blemishes make you in phamarcie Disappointed with soap And oil but I have not tested the rest so I would re order to give my opinion on everything it is possible that the rest is well after it is like everything you have to be diligent and especially do not forget all the products are not necessarily for your skin your skin is unique so what is good for me may be bad or vice versa so you have to take my opinion and all the opinions out of curiosity but must make its own opinion to be able to judge a product. You try it and then you can tell how your skin reacts. But to know what is good for Bertrand can be bad ... so don't judge a brand on opinions and don't make my mistake I had the impression that it was the product because influencers have a track record they all say the same thing about the product or you can see that they are lying because all skins are different and a product does not act the same from my skin to the skin of the other! I speak with sincerity I have nothing to gain the brand does not pay me and to be even more I would test the rest to give you my opinion but as I said the reaction of My skin is not there your so it is to be taken into account but not listen to these people who follow a roadmap!
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Nicolza E.
Rating: 1 out of 5
following a purchase from 04/04/2020
Order not received on you
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Chloe L.
Rating: 1 out of 5
following a purchase from 17/02/2020
Delivery time
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Soukaina Jawad B.
Rating: 1 out of 5
following a purchase from 01/05/2020
No customer service no customer service no
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Lea H.
Rating: 1 out of 5
following a purchase from 15/04/2020
Very bad product
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Dalila N.
Rating: 1 out of 5
following a purchase from 03/04/2020
Note zero product open jar half and not full. Ineligible
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Gloria B.
Rating: 1 out of 5
following a purchase from 02/04/2020
I expected a lot from this product, I respected the uses and in spite of that I didn't get any results. Disappointed!
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