Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 896 published reviews
5 66k 81% 4 9 508 12% 3 2 461 3% 2 1 306 2% 1 2 616 3%

Summary of reviews

Pinup Secret consistently delivers products that customers rely on for daily routines, with goat milk soap and oil-free cream highlighted as foundational items that brighten skin, reduce imperfections, and support a smoother, non-greasy texture. Customers praise fast, reliable delivery, well-packaged orders, and repeat purchases over years, underscoring trust in the brand and ongoing satisfaction. Positive experiences also emphasize visible skincare improvements, including fewer pimples, brighter complexions, and a refreshed look, along with enthusiastic recommendations and long-term loyalty.

1 star review

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L
Lea H.
Rating: 1 out of 5
following a purchase from 15/04/2020
Very bad product
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Dalila N.
Rating: 1 out of 5
following a purchase from 03/04/2020
Note zero product open jar half and not full. Ineligible
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Gloria B.
Rating: 1 out of 5
following a purchase from 02/04/2020
I expected a lot from this product, I respected the uses and in spite of that I didn't get any results. Disappointed!
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Louis H.
Rating: 1 out of 5
following a purchase from 01/05/2020
I have been waiting for my order for 1 month
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Hawa D.
Rating: 1 out of 5
following a purchase from 05/04/2020
Soap doesn't change anything to my skin
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Virginie L.
Rating: 1 out of 5
following a purchase from 08/05/2020
Error in the order received, incorrect customer service in the solution to send me back my order.
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Camille S.
Rating: 1 out of 5
following a purchase from 04/05/2020
A little disappointed with the products that I don't find effective after 1 month of use, taking care to do as the brand advises.
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Lea G.
Rating: 1 out of 5
following a purchase from 02/05/2020
Goat's milk cream, bad reaction of my skin, appearance of big acne pimples, I stopped using the cream and I only use goat's milk soap and another ordinary cream.
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Jawhar L.
Rating: 1 out of 5
following a purchase from 09/05/2020
because ..they forgot to send me my second product . they said it was a mistake ...without any commercial gesture here.... and no more delay ...
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Céline A.
Rating: 1 out of 5
following a purchase from 11/05/2020
I put a star because I have to but that is worth 0 !!!! very disappointed will not recommend
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Christelle J.
Rating: 1 out of 5
following a purchase from 05/05/2020
My daughter and I had our face peeled and then it filled up with pimples after 2 days of use.
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Delphine V.
Rating: 1 out of 5
following a purchase from 05/04/2020
3rd purchase of soap. This one lasted me only 3 weeks for one use per day only. Concerning the purchase of the oil-free cream, the pump was not working. No refund was made and no compliant product was returned.
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Lucie F.
Rating: 1 out of 5
following a purchase from 03/04/2020
the worst soap I could test, it gave me a lot of pimples and stains never again.
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Niels D.
Rating: 1 out of 5
following a purchase from 02/05/2020
There is 30% of product missing from the jar of cream I ordered, moreover the packaging is damaged (to offer it is really disappointing). I sent a message to the customer service, in reply I was told that the jars are filled automatically and completely ignored the damaged aspect I had mentioned, asking me to show understanding . Really disappointed by the service and experience.
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Mathilde T.
Rating: 1 out of 5
following a purchase from 01/05/2020
Cream expired and unusable because full of lumps and after several emails they can't do anything for me.
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Axelle G.
Rating: 1 out of 5
following a purchase from 29/04/2020
Very disappointed. Second time my pump hasn't worked. The brand doesn't do anything for and doesn't answer me. Very disappointed.
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Myriam J.
Rating: 1 out of 5
following a purchase from 01/05/2020
The body scrub contains too much perfume and colouring agents. Goat's milk soap is too aggressive and could damage the skin in the long term! Very disappointed!
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Ange B.
Rating: 1 out of 5
following a purchase from 24/04/2020
Boff
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Amandine R.
Rating: 1 out of 5
following a purchase from 06/05/2020
twice that I order on your site and that my card is hacked it would be necessary to secure your site
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Ouijfen S.
Rating: 1 out of 5
following a purchase from 16/04/2020
I only received half of my order and customer service has to be harassed to get an answer.
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Angèle L.
Rating: 1 out of 5
following a purchase from 04/05/2020
I'm very disappointed with the product which gave me even more pimples than before. I have used it every day since I received it and I stopped using it yesterday because it was a disaster for a big budget anyway.
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Camille T.
Rating: 1 out of 5
following a purchase from 30/04/2020
These products have made my face drier and more red, I have my skin more fragile so I leave it.
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Ophélie G.
Rating: 1 out of 5
following a purchase from 29/04/2020
The soap burns my face when I use it so no use at all, I regret my purchase!
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Zehra K.
Rating: 1 out of 5
following a purchase from 28/04/2020
Nul nul nul
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Madisson T.
Rating: 1 out of 5
following a purchase from 30/04/2020
I didn't like the peeling products and the goat milk soap at all I caught pimples when I never had any and another thing I ordered it from an influenceress where I only got 30% while on FB there were 35 I don't find it super correct so never again
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Adeline L.
Rating: 1 out of 5
following a purchase from 30/04/2020
Scam
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Jeanne L.
Rating: 1 out of 5
following a purchase from 06/05/2020
🤷🏽‍♀️
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Dorine D.
Rating: 1 out of 5
following a purchase from 14/05/2020
I don't like the products at all, one of the three has a really awful composition. With the soap and the peeling I got the skin burning. Personally a real disaster.
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Naïma H.
Rating: 1 out of 5
following a purchase from 04/05/2020
Soap smells a lot like the chemical too much, not nzturz9helas too much.
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Sabrina L.
Rating: 1 out of 5
following a purchase from 12/05/2020
Very disappointed the pump bottle doesn't work I can't get out the cream
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Sanaa M.
Rating: 1 out of 5
following a purchase from 13/05/2020
No one, gave me pimples and patches, irritations, my scars are even more visible after 1 week and a half of use I throw in the trash, catastrophic!!!!
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Soraya Z.
Rating: 1 out of 5
following a purchase from 12/05/2020
I did not receive my order
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Leïla E.
Rating: 1 out of 5
following a purchase from 29/02/2020
Parcel not received and they don't want to refund me, I really don't recommend !
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Amirdine M.
Rating: 1 out of 5
following a purchase from 31/03/2020
Using goat's milk soap for more than a month and I'm really disappointed. I haven't noticed any noticeable change, I feel like it has damaged my skin a little bit.
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Alexandra A.
Rating: 1 out of 5
following a purchase from 01/04/2020
I never received my package. You have supposedly opened a dispute with the post office but I still have no news since April 10. Disappointed
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Estelle B.
Rating: 1 out of 5
following a purchase from 01/03/2020
I sincerely advise against sensitive skin! Soap and day cream. I have had a lot of pimples and redness and have seen no improvement. I really don't recommend this brand.
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Charline B.
Rating: 1 out of 5
following a purchase from 29/02/2020
Soap hasn't changed my skin.
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Mathilde M.
Rating: 1 out of 5
following a purchase from 29/03/2020
Very pleasant and easy to use but no improvement in my skin, rather more pimples investigated, and pores are not tightened.
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Marjorie M.
Rating: 1 out of 5
following a purchase from 31/03/2020
I didn't like the scale at all. After a week I had dry patches and pimples all over my face. My face was very dry and itchy. When I spoke to customer service the only response was "it's normal, it will get better afterwards". In short, I was very dissatisfied and the customer service was terrible.
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Vanessa G.
Rating: 1 out of 5
following a purchase from 03/04/2020
No one long and unable to send a product that works.
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