Customer reviews of Pinup Secret

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9,3 /10
Overall rating: 9,3 out of 10
Based on 81 340 published reviews

Summary of reviews

The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.

1 star review

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Christophe C.
Rating: 1 out of 5
following a purchase from 06/12/2019
It was all broken and it's pimpled I'm very disappointed I'd like a refund.
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Ericka W.
Rating: 1 out of 5
following a purchase from 02/12/2019
Never received and no more news from customer service when my order contained a gift to offer.... great and yet too bad because the products are great... so disappointed?
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Syvane A.
Rating: 1 out of 5
following a purchase from 04/12/2019
I'm not satisfied with the person who takes care of the mail reception and the team. I couldn't benefit from the goat's milk soap offered for one day. It is INJUST
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Camille T.
Rating: 1 out of 5
following a purchase from 29/11/2019
Disappointed, by the quality of the products, no delivery follow-up, late delivery, a product (cream) whose pumping mechanism does not work
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Chiraz H.
Rating: 1 out of 5
following a purchase from 29/11/2019
Allergic
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Myriam A.
Rating: 1 out of 5
following a purchase from 17/11/2019
After almost a month of using the goat's milk soap no results unfortunately.
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Clara C.
Rating: 1 out of 5
following a purchase from 05/12/2019
Disappointment, after a week of using the product, burns on the wings of the nose as well as the cheeks... for a "100%" natural product, I find it strange. I am absolutely not allergic to goat's milk.
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Maddie V.
Rating: 1 out of 5
following a purchase from 05/12/2019
Soap doesn't suit all skin types. It's gotten me tons of pimples.
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Naomi M.
Rating: 1 out of 5
following a purchase from 30/11/2019
This product gave me a lot of small buttons, very disappointed with the price.
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Romuald B.
Rating: 1 out of 5
following a purchase from 05/12/2019
I ordered for the first time 3 weeks ago and I'm still waiting for my package !
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Fatoumata S.
Rating: 1 out of 5
following a purchase from 02/12/2019
It burned my skin. I'm really disappointed in pinup secret.
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Delphine L.
Rating: 1 out of 5
following a purchase from 30/11/2019
Delivery very long I ordered the cream without oil because I saw that the format had changed (too much loss of product with this model of bottle we can not go to the end) So I reorder for the new bottle receive the old one I send them I message on Instagram they let me a view
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Lou M.
Rating: 1 out of 5
following a purchase from 29/11/2019
Big allergy, burning sensation, red patches and pimples everywhere. I've been using it since I got the package.
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Sarah C.
Rating: 1 out of 5
following a purchase from 01/12/2019
We sell the benefits of a product that is just a simple soap. The result is not guaranteed.
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Claire H.
Rating: 1 out of 5
following a purchase from 03/12/2019
Disappointed
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Fanny M.
Rating: 1 out of 5
following a purchase from 29/11/2019
Late delivery wet cardboard...
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Nora A.
Rating: 1 out of 5
following a purchase from 01/12/2019
I don't know what to say, I think it's still too soon. It's been about 2 weeks since I've been using it and I haven't noticed any changes in my pimples, I feel like I'm getting more of them. It smells great but it dries out the skin a lot so you need a good moisturizer afterwards. My mates have not tightened up any results on this level as well. We all have a different skin and it may not be suitable for my skin. I will continue to use it for a month and we'll see.
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Gloria B.
Rating: 1 out of 5
following a purchase from 29/11/2019
Delivery too long and SAV KO very limited response!
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Clara G.
Rating: 1 out of 5
following a purchase from 01/12/2019
The soap destroyed my skin
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Meriem T.
Rating: 1 out of 5
following a purchase from 26/11/2019
catastrophe
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Victoria G.
Rating: 1 out of 5
following a purchase from 30/11/2019
Hello, I contacted your after-sales service because my oil-free cream has a malfunction. The dispenser is out of order so it is impossible to use my cream. This is my second order and I am extremely disappointed. I was just asking for a nozzle to make the dispenser work. But I am being asked to return the product. I can't use my cream and I am being asked to take further steps !
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Catia P.
Rating: 1 out of 5
following a purchase from 29/11/2019
Very disappointed with the soap leaves my skin very dry and red. I don't use it anymore, I used it for 4 days and it was worse on the 4th day so I stopped using it.
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Catie P.
Rating: 1 out of 5
following a purchase from 01/12/2019
After I placed my order I wanted to cancel my order because I had many bad comments about the product. I asked to cancel my order a few minutes after I placed it, but of course my order had already been made and the refund was no longer possible ! Not even 1 hour after the order we should be able to cancel it is nonsense!
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Paméla F.
Rating: 1 out of 5
following a purchase from 01/12/2019
Products opened and damaged inside the package. Claim mail sent upon receipt and no return from them. Really very very disappointed ....
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Julie D.
Rating: 1 out of 5
following a purchase from 02/12/2019
Unsatisfactory
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Hassna S.
Rating: 1 out of 5
following a purchase from 28/11/2019
Disappointed catastrophic my skin is degraded redness dryness
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Jocelyne A.
Rating: 1 out of 5
following a purchase from 29/11/2019
Pay 20.00 for customs clearance
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Aida V.
Rating: 1 out of 5
following a purchase from 28/11/2019
I used the soap the next day and got a lot of pimples on my forehead...
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Delphine V.
Rating: 1 out of 5
following a purchase from 28/11/2019
Non-conforming product
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Audrey J.
Rating: 1 out of 5
following a purchase from 26/11/2019
1 product out of 4 broken. No effect on scars, very disappointed.
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Stéphanie V.
Rating: 1 out of 5
following a purchase from 28/11/2019
Extremely disappointed the oil free face cream of anything I would surely not put on my face plus the pump doesn't even work....fast delivery but that's it... you use influencers for your products to incite to buy shame on you and them...
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Damien G.
Rating: 1 out of 5
following a purchase from 26/11/2019
No product has bad qualities contrary to what is said
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Smahan B.
Rating: 1 out of 5
following a purchase from 28/11/2019
I've called you several times, I've only had one product out of four, how awful...
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Audrey P.
Rating: 1 out of 5
following a purchase from 28/11/2019
I wanted to try it because of the reality show people and frankly I am disappointed I see no but really no change on my skin I still have as many spots I still have as many pimples my skin is just drier. I wouldn't buy your products again.
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CHRISTELLE P.
Rating: 1 out of 5
following a purchase from 27/11/2019
I didn't receive the products so it was impossible to test this brand which directed me to the post office for a complaint instead of sending the products back to me. I did not recommend it at all.
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Elisa B.
Rating: 1 out of 5
following a purchase from 27/11/2019
Received my package, but the cream pump isn't working.
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Sophie K.
Rating: 1 out of 5
following a purchase from 28/11/2019
Poor delivery
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Cecile R.
Rating: 1 out of 5
following a purchase from 25/11/2019
I have sensitive, reactive skin. From the first use I felt discomfort and tingling. I cannot use these products.
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Lydia E.
Rating: 1 out of 5
following a purchase from 02/11/2019
Big pimple patch when it's been 4 months I've been using it no positive feedback on my face.
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Najet M.
Rating: 1 out of 5
following a purchase from 25/11/2019
I had heard so much good things about myself that I finally cracked this knowledge sold dream it's a disaster my face is full of pimples it wasn't the little pimples I had it was just big cysts that turned into red patches I really advise girls against it
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