Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 896 published reviews

Summary of reviews

Pinup Secret consistently delivers products that customers rely on for daily routines, with goat milk soap and oil-free cream highlighted as foundational items that brighten skin, reduce imperfections, and support a smoother, non-greasy texture. Customers praise fast, reliable delivery, well-packaged orders, and repeat purchases over years, underscoring trust in the brand and ongoing satisfaction. Positive experiences also emphasize visible skincare improvements, including fewer pimples, brighter complexions, and a refreshed look, along with enthusiastic recommendations and long-term loyalty.

1 star review

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Aliénor R.
Rating: 1 out of 5
following a purchase from 18/11/2019
Several orders placed on the site that never arrived at the right post office and it is not for lack of calling after-sales service. 3 orders placed 3 times or I could not remove the package and it took me 1 month and a half to receive a soap...
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Yamina B.
Rating: 1 out of 5
following a purchase from 16/11/2019
Goat's milk soap, as soon as I used it, I felt my face heating up, with some tingling, I had a skin reaction, very much above the products I ordered.
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Myriam R.
Rating: 1 out of 5
following a purchase from 15/11/2019
The soap is impeccable it does its job but on the other hand the milk without oil the pump works once out of two I have to open the bottle for the price I find its disappointing
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Kheira D.
Rating: 1 out of 5
following a purchase from 11/11/2019
I've had a lot of pimples, I'm asking for a refund.
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Valbert M.
Rating: 1 out of 5
following a purchase from 12/11/2019
Very disappointed because the delivery was supposed to be free and I had to pay 25chf customs clearance for an order of 109euro I will not recommend it again on any site.
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Chahinez B.
Rating: 1 out of 5
following a purchase from 14/11/2019
Level communication never answer I was picked but not received an order and impossible to reach them I am still waiting a little or I will complain
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Shirley B.
Rating: 1 out of 5
following a purchase from 10/11/2019
Zero! As a fan of online ordering, I have never known such a serious website. My order sent to a department other than my home (relay point), warned, had to do what was necessary. Since then, no response to emails and no follow-up. To this day, I don't know where my package is and where my money is in their pockets. I asked for a refund but nobody answers (yet). I don't recommend it.
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Khaola B.
Rating: 1 out of 5
following a purchase from 12/11/2019
Very bad the very slow delivery it does not prevent the contact and never there to answer me knowing that it's precise on the site but nothing makes there apparently you had telephone schedules but even in the opening times you never answer it's a shame to change your way of working everyone complains about that your organization to make
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Yamina E.
Rating: 1 out of 5
following a purchase from 11/11/2019
I received the package quickly but unlike people who are satisfied, me who had no pimples, I had a kind of allergy and I had a big pimple on my cheeks and the skin on my face itchy so I'm a little disappointed because I was looking forward to discover this wonder but unfortunately it does not work on me unfortunately
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Marie L.
Rating: 1 out of 5
following a purchase from 13/11/2019
My skin reacted negatively to the soap, and my skin became morphed. It's as grainy as can be and starts talking?
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Feriel M.
Rating: 1 out of 5
following a purchase from 11/11/2019
Nullll
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Charlotte W.
Rating: 1 out of 5
following a purchase from 12/11/2019
NUL NUL NUL. SERVICE CLIENTÈLE ARCHI NUL !
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Hayat N.
Rating: 1 out of 5
following a purchase from 08/11/2019
I bought the soap. It is effective and smells very good. But it is very drying, so it is more suitable for oily skin. A big mouthful however on the lack of transparency as to the origin of the products. It's Made In Israel (IL on the packaging to camouflage until the end). It would have been nice to know this before buying, because I would never have bought it. Thank you for assuming out of respect for your customers and those who would not wish to become one.
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Naslate I.
Rating: 1 out of 5
following a purchase from 10/11/2019
I still haven't received my order yet. Order placed on November 10....
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Emilie B.
Rating: 1 out of 5
following a purchase from 09/11/2019
Code promo mensonger
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Amal A.
Rating: 1 out of 5
following a purchase from 10/11/2019
He gave me acne.
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Kenza G.
Rating: 1 out of 5
following a purchase from 05/11/2019
At the moment I don't see any difference, when I apply the soap as a mask it burns my face ... (I have a very fragile skin) And the smell is really a treat I love it !
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Carina M.
Rating: 1 out of 5
following a purchase from 08/11/2019
Sorry I haven't tried it yet.
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Yasmina C.
Rating: 1 out of 5
following a purchase from 07/11/2019
Nul
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Anaïs Z.
Rating: 1 out of 5
following a purchase from 02/11/2019
Got it on time, but the soap gives me a little zit.
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Najet E.
Rating: 1 out of 5
following a purchase from 05/11/2019
I have been using secret pin-up for more than 10 days and I don't see any difference I have even more pimples I don't understand and especially when I leave the soap in mask it stings my face here it is
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Camille S.
Rating: 1 out of 5
following a purchase from 06/11/2019
I only used the soap twice and I had a lot of little pimples, I think I had an allergic reaction to it.
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Aminata M.
Rating: 1 out of 5
following a purchase from 05/11/2019
Extremely lame, I hate this product, I don't recommend it at all. I used it to make me a dozen buttons, then I'm not there alone. The quality/price ratio is zero, if I could I wouldn't have even put a star on it.
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Aminata M.
Rating: 1 out of 5
following a purchase from 05/11/2019
Extremely lame, I hate this product, I don't recommend it at all. I used it to make me a dozen buttons, then I'm not there alone. The quality/price ratio is zero, if I could I wouldn't have even put a star on it.
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Adriane V.
Rating: 1 out of 5
following a purchase from 02/11/2019
I've never had as much acne as with this product. I had to resell it, since I don't use it anymore my skin is back to normal.
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Sylvie L.
Rating: 1 out of 5
following a purchase from 06/11/2019
From the first use, many pimples appeared on my face... I tested a second time, with the same result... Very disappointed!
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Kheira K.
Rating: 1 out of 5
following a purchase from 29/10/2019
Pas resus mon.colis
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Nouhayla E.
Rating: 1 out of 5
following a purchase from 05/11/2019
No change for the moment
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Tuba T.
Rating: 1 out of 5
following a purchase from 01/11/2019
It dries out my skin.
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Asma H.
Rating: 1 out of 5
following a purchase from 03/11/2019
I wouldn't put any stars because since I used the soap in 10 days, my skin is unrecognizable with micro cysts, knowing that I don't have a skin with basic problems. Considering the price I paid, it's a big scam.
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Salma B.
Rating: 1 out of 5
following a purchase from 04/11/2019
A soap like any other. They cleanse the skin, but nothing more.
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Clara L.
Rating: 1 out of 5
following a purchase from 01/11/2019
First of all the soap is quite overpriced and moreover I received it broken with small pieces so there was already lost soap even though I hadn't even ordered it.
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Doria S.
Rating: 1 out of 5
following a purchase from 04/11/2019
No one rotten
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Allison D.
Rating: 1 out of 5
following a purchase from 01/11/2019
Instructions with errors, which does not give any confidence in the product.
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Rim B.
Rating: 1 out of 5
following a purchase from 03/11/2019
Shitty !!!!! Horrible skin dryness
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Audrey P.
Rating: 1 out of 5
following a purchase from 02/11/2019
My daughter and I couldn't stand the soap and we barged into each other's skin...
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Manon B.
Rating: 1 out of 5
following a purchase from 01/11/2019
The soap burned my skin. Burn marks near my eyes and on my cheeks. Very disappointed
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Kimberley S.
Rating: 1 out of 5
following a purchase from 29/10/2019
After applying the soap and cream, my skin reacted very badly, I broke out in giant hives and my skin became drier than ever. I have never had such ugly skin. I am very disappointed! I don't recommend it. I took it for my eczema but it must not have cured it all !!!!
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Stéffie C.
Rating: 1 out of 5
following a purchase from 31/10/2019
First week; a lot of pimples appearing... I'll try again a week after it's done, it will end up in the trash if it doesn't get better.
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Mathilda B.
Rating: 1 out of 5
following a purchase from 31/10/2019
I would NOT recommend it at all. After a week of use I had pimples under the skin and it hurts ! Although I had never had this before ... my skin became catastrophic - I stopped everything and lost money in the process! It's a shame...
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