Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.
I have dry and sensitive skin, the products are not for me or my sister.
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Gabrielle C.
Rating: 1 out of 5
following a purchase from 28/08/2019
Not at all suitable for atopic skin (burns the skin very hard).
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Stéphanie S.
Rating: 1 out of 5
following a purchase from 26/08/2019
Twice I order and twice the moisturizer pump doesn't work! And in spite of the contacts no solution found then for the price to have a pump that does not work and can only use half of the product is grumbling.
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Soukaïna A.
Rating: 1 out of 5
following a purchase from 24/08/2019
Despite several uses, my skin still burns and stings as much when I apply it.
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Geneviève M.
Rating: 1 out of 5
following a purchase from 06/08/2019
I won't use your products anymore because they burned my skin, I've had plaques and pimples and I've had a really bad experience...
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Anne Sophie T.
Rating: 1 out of 5
following a purchase from 22/08/2019
Soap arrives to dent everything for a gift answer it does not change the usefulness this but it is not pretty to offer damage last order for me and bad publicity on insta
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Sandrina M.
Rating: 1 out of 5
following a purchase from 22/08/2019
Too aggressive for my skin, dries and tightens my skin
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Assia D.
Rating: 1 out of 5
following a purchase from 15/08/2019
I had to pay 3 times the shipping costs and wait 2 months before receiving my package.
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Julie M.
Rating: 1 out of 5
following a purchase from 09/08/2019
I have never received a confirmation email with an order tracking number stating that my order has arrived safely at my door. Big lack of order tracking.
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Charlotte V.
Rating: 1 out of 5
following a purchase from 15/07/2019
I'm not at all satisfied since I've been using it morning and evening to cleanse my skin and twice a week for the last 2 months I've had even more pimples than I've ever had before. I don't recommend this product as it has ruined my skin. Disgusted. I don't recommend but not at all your products. And all the lying that goes with it. !!!!!!!!!!
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Kelly W.
Rating: 1 out of 5
following a purchase from 12/08/2019
Service after very average and delivery time not respected
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Laijah P.
Rating: 1 out of 5
following a purchase from 12/08/2019
I don't see any change as I've been told I've had a rash of pimples and I'm very disappointed...
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Pauline R.
Rating: 1 out of 5
following a purchase from 02/07/2019
I thought I could rely on good products but micro cysts appeared and my dermatologist told me it was due to a cream. I only apply the cream without pinup oil, so I conclude that it is because of it that these cysts appeared.
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Makbule O.
Rating: 1 out of 5
following a purchase from 06/08/2019
No change
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Mély D.
Rating: 1 out of 5
following a purchase from 05/08/2019
Gives me pimples.
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Alexandra R.
Rating: 1 out of 5
following a purchase from 04/08/2019
15 days of order I'm still waiting and no answer from customer service!
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Antonella P.
Rating: 1 out of 5
following a purchase from 05/08/2019
Very disappointed, not with the quality of the products, but with the delay and lack of information!
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Helene P.
Rating: 1 out of 5
following a purchase from 31/07/2019
After seeing the comments I thought why not give it a try, it looks great! Well, big disappointment for me ... and worse, an incredible hatred. After only 1 week of use, pimples appear... so far everything is fine since the skin should get used to it, blah blah blah. But when my face starts having red patches, dry patches and so on, I start to worry. Until day 8 when my face is burned... So I don't know what's in your products but I think the compo is up for review !!!! SCANDALOUS so much money for such a result.
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Amandine W.
Rating: 1 out of 5
following a purchase from 21/07/2019
Product that was badly closed so lost.mis mail customer service and no response disappointed. Otherwise pleasant product.
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Elysa C.
Rating: 1 out of 5
following a purchase from 01/08/2019
Soap with too strong an odor package badly packed, disappointed.
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Dylan L.
Rating: 1 out of 5
following a purchase from 01/08/2019
Delivery times too long followed unavailable
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Morgane L.
Rating: 1 out of 5
following a purchase from 28/07/2019
nul
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Ghizlaine C.
Rating: 1 out of 5
following a purchase from 27/07/2019
Outputs do not meet expected results
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Katiba C.
Rating: 1 out of 5
following a purchase from 30/07/2019
Order never received I don't recommend secret pin-up to anyone
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Mindy C.
Rating: 1 out of 5
following a purchase from 27/07/2019
I received two products in bad condition and I had to send several emails to get just a 50% offer on one of them. For testing the oil free cream and the peel I do not recommend these products. The only product I recommend is the goat's milk soap but it is a bit expensive anyway.
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Clara B.
Rating: 1 out of 5
following a purchase from 26/07/2019
The products are very good, but I am completely disappointed with the after-sales service. I ordered several kits, and I am missing two products in my order. The customer service doesn't want to know anything and redirects me to the post office. Inadmissible, too bad considering the quality of their products!
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Marie P.
Rating: 1 out of 5
following a purchase from 24/07/2019
Products that have caused an allergic reaction on my face, ++ pimples and eye irritation, dehydrated skin etc.
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Vanessa B.
Rating: 1 out of 5
following a purchase from 23/07/2019
Hello, I received my order 993970127 but the bottle opened in the package .... I immediately made a complaint on the site but no return, no commercial gesture .... nothing! No customer service !!
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Emilie F.
Rating: 1 out of 5
following a purchase from 22/07/2019
I am very, very disappointed with your delivery service. I had ordered a soap and cream without oil except that when I arrived at the post office the card was damaged and one product was missing inside. PinUp secret did not want to reimburse me for this mistake on their part. The commercials made by the show bez person are misleading! I don't recommend it.
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Amina M.
Rating: 1 out of 5
following a purchase from 19/07/2019
I didn't get a savo. Pinup, but the customer service won't listen and says it's the post office. It's shameful.
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Sylvie M.
Rating: 1 out of 5
following a purchase from 16/07/2019
Article received different from the one ordered. At first I received a proposal for a commercial gesture but unfortunately after accepting their offer I didn't hear from them again. I am therefore disappointed by this experience.
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Marie F.
Rating: 1 out of 5
following a purchase from 16/07/2019
I've never had so many pimples as with this soap... miracle results? That'll teach me to listen to reality TV "stars" paid to sell products at exorbitant prices and totally ineffective. Short trashcan direction for me.
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Merveille N.
Rating: 1 out of 5
following a purchase from 27/06/2019
The products didn't work, it's a scam! Expensive but not effective refund
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Chloé B.
Rating: 1 out of 5
following a purchase from 11/07/2019
A disaster in the after-sales service. I received the wrong product in my order, so far the after-sales service hasn't found a solution for me yet. This is outrageous and I am disappointed.
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Fatima C.
Rating: 1 out of 5
following a purchase from 14/07/2019
The soap is of poor quality
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Aicha V.
Rating: 1 out of 5
following a purchase from 14/07/2019
He gives me a lot of pimples.
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Aude M.
Rating: 1 out of 5
following a purchase from 09/07/2019
Again a faulty nozzle as the pump does not work . This is the second time
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Melanie S.
Rating: 1 out of 5
following a purchase from 09/07/2019
Lots of acne
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Maëlle L.
Rating: 1 out of 5
following a purchase from 06/07/2019
The PinUp Secret products are truly quality products. On the other hand, the same cannot be said of the team and the after-sales service. During my first 2 orders, the selected relay point was not respected and my parcels were delivered contrary to my request. Today, I'm asking for home delivery, which is not at all convenient for me as I work and given the very light hours of the post office ..... It's always a pain to be delivered and to get your parcel back. In addition, my precious cream had been opened and was in bad condition. In spite of my emails and photos, no feedback from customer service. The products are great as long as we can pick up our package at the requested place and in good condition!
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Nassera T.
Rating: 1 out of 5
following a purchase from 07/07/2019
Could be better presented.
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