Customer reviews of Pinup Secret

A

Amélie R.

Rating: 1 out of 5

Published on 16/02/2025 à 17h56 following a purchase from 02/02/2025

I placed my order 15 days ago and I still haven't received my parcel.

Translated reviews

C

Carole H.

Rating: 1 out of 5

Published on 16/02/2025 à 17h54 following a purchase from 02/02/2025

I did not receive the order obviously lost package

Translated reviews

H

Hanane M.

Rating: 1 out of 5

Published on 16/02/2025 à 17h44 following a purchase from 02/02/2025

I still haven't received my order

Translated reviews

S

Stephanie S.

Rating: 1 out of 5

Published on 16/02/2025 à 14h28 following a purchase from 02/02/2025

Not at all satisfied with the products, my skin is completely dry, with lots of pimples, so I wouldn't recommend these products.

Translated reviews

A

Amélie M.

Rating: 1 out of 5

Published on 15/02/2025 à 17h49 following a purchase from 02/02/2025

I have received an incomplete parcel

Translated reviews

V

Viola S.

Rating: 1 out of 5

Published on 12/02/2025 à 20h58 following a purchase from 25/01/2025

My order never arrived! I received a message that the package will arrive at the parcel store but I never received a confirmation and I don't know where the package is. I already placed the order on 25.01..

Translated reviews

M

Melanie S.

Rating: 1 out of 5

Published on 12/02/2025 à 04h53 following a purchase from 27/01/2025

Customer service very unfriendly. Just sends standard answers. Does not respond to questions.

Translated reviews

S

Stephanie K.

Rating: 1 out of 5

Published on 11/02/2025 à 19h14 following a purchase from 13/01/2025

ZERO stars from me unfortunately. I would love to get my money back because my skin is much worse than before! Not only more blemishes but also dry, flaky skin that didn't exist before! Absolutely not worth the money.

Translated reviews

K

Karima K.

Rating: 1 out of 5

Published on 10/02/2025 à 09h04 following a purchase from 25/01/2025

I have not received my order

Translated reviews

P

Pauline T.

Rating: 1 out of 5

Published on 09/02/2025 à 18h56 following a purchase from 25/01/2025

I received my order and I am satisfied. I will recommend it soon. Yours faithfully

Translated reviews

A

Audrey R.

Rating: 1 out of 5

Published on 09/02/2025 à 13h08 following a purchase from 26/12/2024

Order received 1 month later because my package was lost except that upon receipt of my second shipment I also received the 1st and of course I was asked to return it or pay for it.

Translated reviews

V

Virginie E.

Rating: 1 out of 5

Published on 08/02/2025 à 12h03 following a purchase from 27/01/2025

I'm told that delivery is free, but as soon as I receive my parcel I have to pay a fee. It's not cool not to warn your customers.

Translated reviews

C

Celine L.

Rating: 1 out of 5

Published on 06/02/2025 à 08h45 following a purchase from 22/01/2025

I have not received my.order, it has been returned to you following the leave of the drop-off point, what can I do?

Translated reviews

C

Catherine D.

Rating: 1 out of 5

Published on 05/02/2025 à 14h36 following a purchase from 23/01/2025

Very satisfied

Translated reviews

W

Wafae B.

Rating: 1 out of 5

Published on 04/02/2025 à 20h17 following a purchase from 13/01/2025

Many delays

Translated reviews

S

SOLINE J.

Rating: 1 out of 5

Published on 04/02/2025 à 17h57 following a purchase from 06/01/2025

delivery took far too long

Translated reviews

P

Pauline R.

Rating: 1 out of 5

Published on 04/02/2025 à 17h39 following a purchase from 08/01/2025

I didn't order anything! It's all nonsense! It's a scam! I get charged and on top of that a parcel that I never came to pick up! And I don't know how someone could have picked up a parcel in my name without my ID and receive an e-mail about how my order went? It's a scam!

Translated reviews

S

Sabrina G.

Rating: 1 out of 5

Published on 03/02/2025 à 18h43 following a purchase from 10/01/2025

Disaster! My order from 10.01. was paid for with PayPal and to date nothing has arrived. The only reaction so far has been to ask the parcel service for a follow-up! Once and never again, this is fraud!!!

Translated reviews

S

Sabrina M.

Rating: 1 out of 5

Published on 03/02/2025 à 16h30 following a purchase from 21/01/2025

I'm sorry but I'm very disappointed by the turmeric soap... I use the white one and have never had any problems, but the orange one was a disaster 🤦‍♀️ Once I used it, a few hours after a skin reaction, I got red pimples all over my face... Around the eyes etc. So being pregnant, I panicked and went to the emergency room to be reassured.

Translated reviews

S

SANDRINE C.

Rating: 1 out of 5

Published on 03/02/2025 à 15h20 following a purchase from 12/01/2025

My package is missing a product

Translated reviews

J

Justine K.

Rating: 1 out of 5

Published on 03/02/2025 à 09h26 following a purchase from 17/01/2025

I have never had such bad skin after using it a few times :(

Translated reviews

C

Cindy D.

Rating: 1 out of 5

Published on 02/02/2025 à 18h59 following a purchase from 19/01/2025

Parcel not received because of a wrong relay point.

Translated reviews

O

Ophélie L.

Rating: 1 out of 5

Published on 02/02/2025 à 18h58 following a purchase from 19/01/2025

soap burns the face

Translated reviews

I

Ingrid B.

Rating: 1 out of 5

Published on 01/02/2025 à 18h00 following a purchase from 08/12/2024

Always satisfied so far, but not this time. After 4 weeks, the goods have still not arrived

Translated reviews

J

Julie D.

Rating: 1 out of 5

Published on 01/02/2025 à 13h57 following a purchase from 17/01/2025

I never received my parcel

Translated reviews

C

Charlotte B.

Rating: 1 out of 5

Published on 31/01/2025 à 13h45 following a purchase from 16/01/2025

Burns under the skin! First degree excruciating pain for 48 hours to the point of going to the emergency room and it was not allergies but the toxic and carcinogenic components of the product.

Translated reviews

S

Stefanie K.

Rating: 1 out of 5

Published on 30/01/2025 à 05h16 following a purchase from 16/01/2025

Goods have not yet arrived

Translated reviews

S

Stefanie D.

Rating: 1 out of 5

Published on 27/01/2025 à 14h23 following a purchase from 14/01/2025

Delivery is a disaster. My delivery has still not arrived. I love the products, but I am totally put off by the delivery time.

Translated reviews

V

Vanessa E.

Rating: 1 out of 5

Published on 26/01/2025 à 19h05 following a purchase from 11/01/2025

The order was not sent to the delivery address I specified! Customer service is completely incompetent. I am still waiting for my parcel to be delivered to the correct border parcel address as stated.

Translated reviews

S

Schaghajegh G.

Rating: 1 out of 5

Published on 26/01/2025 à 18h35 following a purchase from 13/01/2025

I ordered almost 3 weeks ago and have still not received my package. After several exchanges with customer service, nothing has happened. I am only ever told that I have to wait and that everything is being processed. What a shame as I paid via Paypal and really wanted to try the products.

Translated reviews

C

Chantal N.

Rating: 1 out of 5

Published on 25/01/2025 à 14h26 following a purchase from 11/01/2025

I received the wrong product and have to pay the return costs myself.

Translated reviews

L

Lena M.

Rating: 1 out of 5

Published on 25/01/2025 à 12h31 following a purchase from 11/01/2025

My order never arrived!

Translated reviews

J

Jasmin Z.

Rating: 1 out of 5

Published on 21/01/2025 à 13h32 following a purchase from 08/01/2025

The tube arrived defective

Translated reviews

M

Madlen T.

Rating: 1 out of 5

Published on 18/01/2025 à 12h12 following a purchase from 04/01/2025

Order not received

Translated reviews

K

Ksenia G.

Rating: 1 out of 5

Published on 11/01/2025 à 17h55 following a purchase from 27/12/2024

Delivery takes forever

Translated reviews

M

Marina W.

Rating: 1 out of 5

Published on 08/01/2025 à 14h50 following a purchase from 26/12/2024

Order not received

Translated reviews

V

Vanessa W.

Rating: 1 out of 5

Published on 06/01/2025 à 19h16 following a purchase from 22/12/2024

It would be great if the product was delivered to your home and not to a parcel store. And that you can choose which parcel delivery company you want, as I personally always have problems with DPD

Translated reviews

P

Partheymüller L.

Rating: 1 out of 5

Published on 05/01/2025 à 19h02 following a purchase from 23/12/2024

My order has not arrived

Translated reviews

E

Elisabeth M.

Rating: 1 out of 5

Published on 05/01/2025 à 17h57 following a purchase from 24/12/2024

The soap smells too intensely of lavender for me. I also find it difficult to handle because it is so thick. In addition, the shipping is totally inconvenient for me. To a packing station or something like that. I can't yet say exactly how the soap will affect my skin. I haven't used it long enough for that. Nevertheless, I would rather order somewhere else than from Pinup Secret. I wasn't convinced by it.

Translated reviews

S

Sandra K.

Rating: 1 out of 5

Published on 05/01/2025 à 14h39 following a purchase from 18/12/2024

I have not received the goods

Translated reviews