Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 896 published reviews

Summary of reviews

Pinup Secret consistently delivers products that customers rely on for daily routines, with goat milk soap and oil-free cream highlighted as foundational items that brighten skin, reduce imperfections, and support a smoother, non-greasy texture. Customers praise fast, reliable delivery, well-packaged orders, and repeat purchases over years, underscoring trust in the brand and ongoing satisfaction. Positive experiences also emphasize visible skincare improvements, including fewer pimples, brighter complexions, and a refreshed look, along with enthusiastic recommendations and long-term loyalty.

1 star review

Reset filters
C
Chloé D.
Rating: 1 out of 5
following a purchase from 12/03/2019
Customer service to shit, sent to the wrong parcel relay for the second time and no response from the after-sales service. I don't recommend it at all.
Translated reviews
A
Aurélien C.
Rating: 1 out of 5
following a purchase from 11/03/2019
Scam! Unprofessional! I received only one product out of two! You didn't want to know anything so you're scammers !!! No more orders from you !!! Bye
Translated reviews
A
Amanda A.
Rating: 1 out of 5
following a purchase from 07/03/2019
Soap is absolutely nothing exceptional for its price. Really don't be fooled by people who are paid to sell anything and everything...
Translated reviews
J
Juhaina A.
Rating: 1 out of 5
following a purchase from 06/03/2019
I had ordered and been taken from two soaps and I only received one which was sent back to me after I complained, but that's not professional.
Translated reviews
S
Samira H.
Rating: 1 out of 5
following a purchase from 06/03/2019
Unfavourable product
Translated reviews
A
Anissa N.
Rating: 1 out of 5
following a purchase from 06/03/2019
Mediocre, following the use of the products of the rednesses, full of buttons and imperfections appeared my skin is really horrible Moreover my skin was well with just a small button under the lips Without forgetting the skin which tugs I do not validate of the tt Knowing I price products I am very very very disappointed
Translated reviews
M
Maud V.
Rating: 1 out of 5
following a purchase from 05/03/2019
I had asked to have my package delivered to the post office in my village but finally it arrived at a post office located more than 30 min from my home ..... Mail sent to customer service but still no response. it is inadmissible !!!!!!!!!
Translated reviews
A
Alycia B.
Rating: 1 out of 5
following a purchase from 04/03/2019
Product without any effect! Very disappointed
Translated reviews
A
Alice B.
Rating: 1 out of 5
following a purchase from 01/03/2019
bof
Translated reviews
J
Julie P.
Rating: 1 out of 5
following a purchase from 05/03/2019
ATTENTION Hello. I was charged to my account but never received my package as the shipping status was marked as delivered. And moreover they do not want to reimburse me or send me back the order... it's theft...
Translated reviews
M
Marion U.
Rating: 1 out of 5
following a purchase from 03/03/2019
I haven't received all of my products!
Translated reviews
F
Florian L.
Rating: 1 out of 5
following a purchase from 02/03/2019
Ineffective.
Translated reviews
B
Betul Y.
Rating: 1 out of 5
following a purchase from 01/03/2019
Nul
Translated reviews
C
Cydel P.
Rating: 1 out of 5
following a purchase from 23/01/2019
I saw no results between the before / after totally disappointed.
Translated reviews
C
Christella T.
Rating: 1 out of 5
following a purchase from 25/02/2019
Nul
Translated reviews
C
Coralie S.
Rating: 1 out of 5
following a purchase from 09/12/2018
Wrong product, 3 months before a response from the S.A.V., burn on the face because of the soap. To avoid
Translated reviews
L
Lise L.
Rating: 1 out of 5
following a purchase from 01/03/2019
Bad communication for the arrival of the package. We do not choose the relay point, and the address of the relay point is very badly indicated (not the same address on the message received on the mailbox as on the SMS
Translated reviews
M
Meryl E.
Rating: 1 out of 5
following a purchase from 26/02/2019
I have received all items in my order in two shipments just as you stated. Number unreachable . I hope to be at least pleased with the product when I receive it Lol!
Translated reviews
J
Jennifer B.
Rating: 1 out of 5
following a purchase from 28/02/2019
The cream gives me a rash
Translated reviews
C
Charisma P.
Rating: 1 out of 5
following a purchase from 27/02/2019
I didn't get my package
Translated reviews
B
Barbora B.
Rating: 1 out of 5
following a purchase from 11/02/2019
It's still making me more of a pimple.
Translated reviews
N
Nadia B.
Rating: 1 out of 5
following a purchase from 25/02/2019
I didn't get my package really disappointed
Translated reviews
C
Camille P.
Rating: 1 out of 5
following a purchase from 22/02/2019
I received a broken product in its packaging, the oil-free cream... so very disappointed...
Translated reviews
S
Selime D.
Rating: 1 out of 5
following a purchase from 23/02/2019
It dried out my face and gave me little pimples.
Translated reviews
Z
Zeynep O.
Rating: 1 out of 5
following a purchase from 20/01/2019
The pinup-secret soap will make a red stain appear under the eye it's been 2 months now that I have this stain, I have tried everything to make it go away and nothing was used I don't use the soap since the appearance of the stain. I don't recommend this product at all and yet I have heard positive opinions I am totally disappointed hoping that my stain will go away one day for the moment it's not going well.
Translated reviews
A
Adeline P.
Rating: 1 out of 5
following a purchase from 13/02/2019
I didn't even use the products for a week, I had patches on my face. I had very dry skin, even my lips. Even though I didn't have any skin problems before. Very disappointed, the products are not suitable for all skin types.
Translated reviews
M
Marion B.
Rating: 1 out of 5
following a purchase from 19/02/2019
I'm allergic to this product!
Translated reviews
M
Mathilde G.
Rating: 1 out of 5
following a purchase from 18/02/2019
Late Arrivals
Translated reviews
D
Diane D.
Rating: 1 out of 5
following a purchase from 16/02/2019
Not so handmade and natural in composition... I'm disappointed.
Translated reviews
C
Camille R.
Rating: 1 out of 5
following a purchase from 17/02/2019
The soap is fine but I didn't get the oil I ordered... The after-sales service tells me to check with the Post Office and doesn't want to deal with it. I'm disappointed.
Translated reviews
S
Sabrina A.
Rating: 1 out of 5
following a purchase from 17/02/2019
I used the soap once and it scratched my face and accentuated my pimples.
Translated reviews
F
Fadila Z.
Rating: 1 out of 5
following a purchase from 17/02/2019
All right.
Translated reviews
D
Daphnée G.
Rating: 1 out of 5
following a purchase from 12/02/2019
I have ordered a special pack with a goat's milk soap, oil-free cream peeling and a free soap. I only received the soap and the peeling and pinpup put it back on the post office account without even trying to find a solution I paid for something I didn't receive I wouldn't recommend them even if their products are good!
Translated reviews
C
Camille L.
Rating: 1 out of 5
following a purchase from 08/02/2019
Delivery times too long
Translated reviews
D
Davina C.
Rating: 1 out of 5
following a purchase from 23/01/2019
Delivery and after-sales service more than deplorable ... In spite of the efficiency of the products ordered, I will no longer recommend them!
Translated reviews
A
Andréa G.
Rating: 1 out of 5
following a purchase from 13/02/2019
It says that the results are immediate, but I've been using the soap and cream for a week now. I have even more pimples than when I started.
Translated reviews
A
Alexandra R.
Rating: 1 out of 5
following a purchase from 15/02/2019
I've never received a package
Translated reviews
A
Angelina C.
Rating: 1 out of 5
following a purchase from 13/02/2019
Not received
Translated reviews
L
Laetitia L.
Rating: 1 out of 5
following a purchase from 18/09/2018
No results, and my daughter had an allergic reaction. We had to go to the doctor.
Translated reviews
E
Emilie R.
Rating: 1 out of 5
following a purchase from 13/02/2019
Super nothing to say
Translated reviews