Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.
I have tested your face pack products and I have side effects, contrary to everything you can promise. After several weeks of use I noticed dry skin and also the appearance of small red pimples and a burning sensation. Very poor quality products
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Elsa A.
Rating: 1 out of 5
following a purchase from 17/01/2019
No transparency when it comes to the components of the product (I asked for the INCI list of ingredients by email and I never got an answer) this list should be visible on the site, it is a legal obligation...
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Elodie C.
Rating: 1 out of 5
following a purchase from 17/01/2019
A delivery that was planned at my home, which finally ended up at a relay point in another city! I contacted the after-sales service who didn't want to know anything about it! No respect even disrespectful!
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Sophie N.
Rating: 1 out of 5
following a purchase from 16/01/2019
Totally lame strawberry scrub with the white stuff inside that hurts like hell.... Hygiene should make small boxes at least out of cardboard or boxes that we buy because we really don't know where to put it..... Otherwise the goat's milk mask soap is very good but always the hygiene question is the same. And for the peeling very good but don't do the whole face because it sticks in the face's down... To be done only on the nose or the areas with black fists!
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Sara O.
Rating: 1 out of 5
following a purchase from 14/01/2019
Hello I don't know why my I had a tingling sensation on my face when I applied it so my face was covered in red plaque.
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Severine S.
Rating: 1 out of 5
following a purchase from 15/01/2019
The after-sales service never responded to me.
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Sabrina K.
Rating: 1 out of 5
following a purchase from 17/12/2018
Hello. Very disappointed in the after-sales service. Following a delivery in a relay point (the post office of my city) I unfortunately could not recover my package in time. It went back to the sender Pinup-secret madresse a mail with a link to pay again the shipping costs I asked for a refund t of my order it was refused I find it inadmissible.
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Elodie I.
Rating: 1 out of 5
following a purchase from 14/01/2019
Product that gave me a Max of pimples!
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Katia A.
Rating: 1 out of 5
following a purchase from 14/01/2019
Delivery supposedly offered to my home and finally package in a relay point open that morning so tjr not recovered!! Order made 10 days ago. I knew that the package was at the post office because I have otherwise no information. Very disappointed !!
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Beatrice G.
Rating: 1 out of 5
following a purchase from 11/01/2019
the site is void for ordering. You select a post office next to your work and the one next to your home is finally chosen. No indication on the invoice!! it is simply the sms collissimo that gives the indication.too bad because the products are great.
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Ines B.
Rating: 1 out of 5
following a purchase from 13/01/2019
Hello I bought a range from you and I'm very very disappointed because I saw a lot of crazy people sharing your products and that it makes my skin so dry and dehydrated ...
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Sabrine F.
Rating: 1 out of 5
following a purchase from 02/01/2019
Order arrives very late and I have not received any commercial gesture. I won't order anymore and I won't advertise on my social networks anymore.
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Louise A.
Rating: 1 out of 5
following a purchase from 13/01/2019
The "face peel" dried out my skin the first time I used it, and I had a lot of pimples on my face. I am not satisfied with this product.
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Tchara A.
Rating: 1 out of 5
following a purchase from 14/01/2019
Received product damaged on the sides
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Fakir A.
Rating: 1 out of 5
following a purchase from 13/01/2019
Non-effective product
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Celine B.
Rating: 1 out of 5
following a purchase from 13/01/2019
Very good product
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Maeva P.
Rating: 1 out of 5
following a purchase from 12/01/2019
Three good
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Annabelle M.
Rating: 1 out of 5
following a purchase from 12/01/2019
1st order and a product is missing
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Emilie F.
Rating: 1 out of 5
following a purchase from 09/01/2019
One of the products in my package was unsealed, it leaked all over the place. After I complained to customer service, I was never contacted again. Very disappointed knowing that the products are worth a certain amount!
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Sophie R.
Rating: 1 out of 5
following a purchase from 09/01/2019
Parcel not received because of the deliveryman, no answer from the after-sales service despite 3 emails of reminder and obliged to pay again delivery costs to have his order. 3 months to have his order and no commercial gesture granted.
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Adelaide G.
Rating: 1 out of 5
following a purchase from 04/01/2019
I only received one product out of three!
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Jamila A.
Rating: 1 out of 5
following a purchase from 05/01/2019
Bien
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Morgane B.
Rating: 1 out of 5
following a purchase from 06/01/2019
The mask burned my cheek skin ....
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Khadija B.
Rating: 1 out of 5
following a purchase from 04/01/2019
Bad
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Asiba R.
Rating: 1 out of 5
following a purchase from 06/01/2019
Super 2products just that dries my hands a lot with the soap.
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Rachida E.
Rating: 1 out of 5
following a purchase from 01/01/2019
??
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Jennifer C.
Rating: 1 out of 5
following a purchase from 03/01/2019
Very happy
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Laure V.
Rating: 1 out of 5
following a purchase from 02/01/2019
Disappointed. The goat's milk soap burned my skin and dried it out. And the precious cream doesn't moisturize very well to make up for the soap. For the price I'm very disappointed. Avoid
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Amelie M.
Rating: 1 out of 5
following a purchase from 31/12/2018
It burned my skin...
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Saenda M.
Rating: 1 out of 5
following a purchase from 01/01/2019
Exorbitant price for more than mediocre results.
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Clémentine R.
Rating: 1 out of 5
following a purchase from 30/12/2018
I sent several requests due to a problem with a coupon code that didn't work! I called and left a voicemail message and I still have no feedback! The products are great but the Sav is non-existent! Very disappointed
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Emilie V.
Rating: 1 out of 5
following a purchase from 28/12/2018
I'm not satisfied with my products.
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Lauriane K.
Rating: 1 out of 5
following a purchase from 29/12/2018
Order not received and still no news from customer service 1 week after contacting them.
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Marion L.
Rating: 1 out of 5
following a purchase from 27/12/2018
I only received one soap instead of a whole peeling set, 2 soaps and oil-free cream.
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Martine B.
Rating: 1 out of 5
following a purchase from 26/12/2018
Relaunch done in your department. Order two goat's milk soaps and receive only one. To date no answer, which means that if I don't get an answer, I won't be able to give you a good advertisement.
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Amelie F.
Rating: 1 out of 5
following a purchase from 19/12/2018
The pump bottle of the oil-free cream does not work I sent an email and no news !!!!
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Thiviya T.
Rating: 1 out of 5
following a purchase from 19/12/2018
Products that give buttons
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Lucie L.
Rating: 1 out of 5
following a purchase from 19/12/2018
I got my broken cream with bits of glass in it. I never got a return from them.
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Maeva P.
Rating: 1 out of 5
following a purchase from 19/12/2018
I got a package all torn up and some products opened and spilled inside the box Not cool
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Louisa Z.
Rating: 1 out of 5
following a purchase from 17/12/2018
No package received
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