Customer reviews of Pinup Secret

9,3 /10

Based on 81 654 published reviews

5 65,8k 81% 4 9 503 12% 3 2 459 3% 2 1 306 2% 1 2 613 3%

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

1 star review

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Elise M.

Published on 29/12/2018 à 07h03 following a purchase from 18/12/2018

Parcel received at the wrong relay point without being warned, obliged to pay the shipping costs again.

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Ophélie H.

Published on 28/12/2018 à 20h16 following a purchase from 14/12/2018

That soap gave me more pimples than anything else. I don't think it's terrible. How do reality show people do it when they're doing product placement on a deceptive product? Too disappointed I really wish I wouldn't recommend it.

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Noemie C.

Published on 28/12/2018 à 01h33 following a purchase from 29/11/2018

I've been waiting over a month for this damn order! Despite the fact that I tried to contact them to find out where it went! I still haven't received it! This is unacceptable!

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Gamze D.

Published on 24/12/2018 à 13h56 following a purchase from 14/12/2018

Parcel received days later

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Emilie A.

Published on 22/12/2018 à 14h51 following a purchase from 11/12/2018

I bought a batch of two soaps, a peeling and a treatment and the peeling was opened before use I find it scandalous in view of the price and quality of the products moreover the customer service did not bring me any saturation at the time I am very dissatisfied.

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Sabine R.

Published on 21/12/2018 à 13h29 following a purchase from 10/12/2018

.I do not recommend because NOT RECEIVED

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Lylia H.

Published on 19/12/2018 à 08h39 following a purchase from 30/11/2018

Two swabs when I only placed one order. A no return due to the proof of the two samples. I won't recommend it again.

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Pauline M.

Published on 17/12/2018 à 10h02 following a purchase from 05/12/2018

I'm disappointed, dry skin, red patches have appeared. I tried to contact the brand but no news... Really very disappointed for the price.

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Lionel L.

Published on 16/12/2018 à 19h31 following a purchase from 05/12/2018

For the price I find that the packing as well as the presentation of the soap would deserve a packaging a little more careful, at least a box.

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Laurine L.

Published on 16/12/2018 à 17h52 following a purchase from 23/11/2018

Delivery too long!

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Mélodie Z.

Published on 16/12/2018 à 17h49 following a purchase from 06/12/2018

It has completely dried out my skin, but I follow the instructions for use.

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Ikram E.

Published on 16/12/2018 à 17h01 following a purchase from 04/12/2018

This treatment made my pimples worse and dried out my face. I don't recommend it.

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Alison D.

Published on 16/12/2018 à 16h40 following a purchase from 05/12/2018

My coupon code was cancelled at checkout and it was agreed to a refund, which I still haven't gotten two weeks later.

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Melina F.

Published on 16/12/2018 à 16h11 following a purchase from 04/12/2018

I haven't received my order in over a month. And I haven't heard from them since I placed the order, despite many emails to send

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Magali G.

Published on 15/12/2018 à 09h18 following a purchase from 12/11/2018

Pourri

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Laurina F.

Published on 14/12/2018 à 20h30 following a purchase from 29/11/2018

I wouldn't order any more because the products come from Israel...

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Gregory B.

Published on 14/12/2018 à 14h15 following a purchase from 23/11/2018

Very bad service due to a problem with a 30% coupon code that didn't pass. The after-sales service found me inconsistent excuses. Code valid until 26/11 but purchase made on 23/11...?!

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Coralie H.

Published on 14/12/2018 à 10h05 following a purchase from 02/12/2018

I am disappointed with the product, which is not effective. It dries out the skin.

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Sandra P.

Published on 13/12/2018 à 16h09 following a purchase from 25/10/2018

I received a damaged package that I did not open and sent back immediately and no news from the seller!!!! No answer to my mail either

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Adeline C.

Published on 13/12/2018 à 16h03 following a purchase from 01/12/2018

Since I use it I've got a lot of plaque on my face and a lot of pimples, whereas before I had no pimples,...

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Anissa M.

Published on 12/12/2018 à 22h25 following a purchase from 24/11/2018

I received my order and it was on time and the pills work great. My wife thanks you, I thank you, the bed thanks you, the room thanks you, the room , sheet, etc............. I did have an enquiry into the 4 extra pills, and this was delivered within a few days via airmail to my post box. I should have gotten my order before I left. But my requests were not taken into account. Very disappointed

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Yssouffa R.

Published on 12/12/2018 à 21h57 following a purchase from 25/11/2018

My package has not been delivered to the right address, it's already been a week and I'm asking for no news.

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Maëlle L.

Published on 10/12/2018 à 18h22 following a purchase from 22/11/2018

Cream opened and spilled, package absolutely not delivered to the place requested. Mail made to the after-sales service without response more than a week. Disappointed.

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Valerie B.

Published on 09/12/2018 à 19h49 following a purchase from 22/11/2018

Package never received and no response from customer service

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Tania Sofia P.

Published on 09/12/2018 à 17h31 following a purchase from 25/11/2018

Thank you for your follow up, I did receive the pills and had an opportunity to try them. I had previously been paying a very high price through prescriptions from my local GP. I have not tried the product yet but will soon.

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Celine B.

Published on 09/12/2018 à 16h35 following a purchase from 27/11/2018

Great product

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Marion L.

Published on 09/12/2018 à 16h28 following a purchase from 25/11/2018

one of my purchases : the precious goat's milk cream was exploded when I received it, so not so good.

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Sabrina B.

Published on 08/12/2018 à 18h15 following a purchase from 25/11/2018

Pas terribly

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Pauline F.

Published on 08/12/2018 à 14h47 following a purchase from 24/11/2018

Allergic reaction all over the face

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G B.

Published on 07/12/2018 à 13h41 following a purchase from 25/11/2018

Very disappointed with the products. Doesn't work on all skin types.

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Julie F.

Published on 03/12/2018 à 14h30 following a purchase from 23/11/2018

All right.

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Aline V.

Published on 03/12/2018 à 14h02 following a purchase from 22/11/2018

20 days I've been waiting 20 days for my order and they say the same thing will happen, but that's all they say.

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Sandy R.

Published on 03/12/2018 à 11h30 following a purchase from 21/11/2018

To this day I still haven't gotten the order.

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Mehdi B.

Published on 03/12/2018 à 11h06 following a purchase from 22/11/2018

I got Mongolia with the half fun pot falling into the box.

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Coralie B.

Published on 02/12/2018 à 16h18 following a purchase from 22/11/2018

I received my grout with the products open and 1 half empty.

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Vanessa M.

Published on 02/12/2018 à 16h17 following a purchase from 21/11/2018

No interest

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Lydia M.

Published on 02/12/2018 à 12h08 following a purchase from 23/10/2018

The products have given me huge pimples. I've never had as many pimples as I did with his products.

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Aicha A.

Published on 01/12/2018 à 11h05 following a purchase from 13/06/2018

Soap that sells dreams but does not remove imperfections and pimples as mentioned.

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Sarah B.

Published on 01/12/2018 à 09h06 following a purchase from 12/09/2018

Product Dissatisfaction

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Zahira K.

Published on 01/12/2018 à 08h02 following a purchase from 19/06/2018

These are really mediocre products. It gave me burns on my face and stains, especially the cream did that to me. I paid almost 70€ and I'm really disappointed with these products that are sold as miracle products. Completely disappointed.

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