Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.
Burns under the skin! First degree excruciating pain for 48 hours to the point of going to the emergency room and it was not allergies but the toxic and carcinogenic components of the product.
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Stefanie K.
Rating: 1 out of 5
following a purchase from 16/01/2025
Goods have not yet arrived
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Stefanie D.
Rating: 1 out of 5
following a purchase from 14/01/2025
Delivery is a disaster. My delivery has still not arrived. I love the products, but I am totally put off by the delivery time.
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Vanessa E.
Rating: 1 out of 5
following a purchase from 11/01/2025
The order was not sent to the delivery address I specified! Customer service is completely incompetent. I am still waiting for my parcel to be delivered to the correct border parcel address as stated.
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Schaghajegh G.
Rating: 1 out of 5
following a purchase from 13/01/2025
I ordered almost 3 weeks ago and have still not received my package. After several exchanges with customer service, nothing has happened. I am only ever told that I have to wait and that everything is being processed. What a shame as I paid via Paypal and really wanted to try the products.
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Chantal N.
Rating: 1 out of 5
following a purchase from 11/01/2025
I received the wrong product and have to pay the return costs myself.
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Lena M.
Rating: 1 out of 5
following a purchase from 11/01/2025
My order never arrived!
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Jasmin Z.
Rating: 1 out of 5
following a purchase from 08/01/2025
The tube arrived defective
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Madlen T.
Rating: 1 out of 5
following a purchase from 04/01/2025
Order not received
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Ksenia G.
Rating: 1 out of 5
following a purchase from 27/12/2024
Delivery takes forever
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Marina W.
Rating: 1 out of 5
following a purchase from 26/12/2024
Order not received
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Vanessa W.
Rating: 1 out of 5
following a purchase from 22/12/2024
It would be great if the product was delivered to your home and not to a parcel store. And that you can choose which parcel delivery company you want, as I personally always have problems with DPD
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Partheymüller L.
Rating: 1 out of 5
following a purchase from 23/12/2024
My order has not arrived
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Elisabeth M.
Rating: 1 out of 5
following a purchase from 24/12/2024
The soap smells too intensely of lavender for me. I also find it difficult to handle because it is so thick. In addition, the shipping is totally inconvenient for me. To a packing station or something like that. I can't yet say exactly how the soap will affect my skin. I haven't used it long enough for that. Nevertheless, I would rather order somewhere else than from Pinup Secret. I wasn't convinced by it.
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Sandra K.
Rating: 1 out of 5
following a purchase from 18/12/2024
I have not received the goods
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Gina G.
Rating: 1 out of 5
following a purchase from 22/12/2024
My package has still not arrived and I find the delivery time very long so far!
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Marina T.
Rating: 1 out of 5
following a purchase from 23/12/2024
I have not received any goods to date and have already paid via Paypal. I ordered the goods on 23.12. and up to 6.1. still no goods have arrived!
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Jihan W.
Rating: 1 out of 5
following a purchase from 18/12/2024
I ordered on 18.12.24 and my goods still haven't arrived on 04.01.2025
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Lea-Marie A.
Rating: 1 out of 5
following a purchase from 18/12/2024
I still haven't received my order after almost 2 weeks.
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Helena G.
Rating: 1 out of 5
following a purchase from 16/12/2024
Goods do not even arrive
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Candiano M.
Rating: 1 out of 5
following a purchase from 16/12/2024
Mode Markt Adler no longer has dpd as a carrier and I now have to look for my parcel
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Carmen J.
Rating: 1 out of 5
following a purchase from 15/12/2024
I have not received the order
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Isabelle T.
Rating: 1 out of 5
following a purchase from 14/12/2024
Poor customer service
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Sandra W.
Rating: 1 out of 5
following a purchase from 05/12/2024
The product smells very strong and unpleasant, I disposed of the goat's milk mask. Too bad
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Diler B.
Rating: 1 out of 5
following a purchase from 07/12/2024
Unfortunately not, my order for 2 goat's milk soaps has still not arrived. Ordered on 07.12.
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Matl L.
Rating: 1 out of 5
following a purchase from 03/12/2024
Unfortunately, it arrived half-spoiled
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Jenni M.
Rating: 1 out of 5
following a purchase from 03/12/2024
I can't say what the product is like, but it took 17 days from payment to delivery. Was supposed to be a birthday present, which it no longer is. The customer service was also a disaster as there were no answers to my questions! I won't be ordering from here again
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Ramona R.
Rating: 1 out of 5
following a purchase from 29/11/2024
Too long delivery time and not delivered to the delivery address, special band a store. Never again
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Nicole R.
Rating: 1 out of 5
following a purchase from 03/12/2024
I still haven't received my order...
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Doris H.
Rating: 1 out of 5
following a purchase from 03/12/2024
More than two weeks delivery time and that also to a parcel store...
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Janine W.
Rating: 1 out of 5
following a purchase from 01/12/2024
Shipping takes forever and I can't say anything about the product yet... because of the shipping 1 star
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Amandine G.
Rating: 1 out of 5
following a purchase from 29/11/2024
Disappointed with the quality of my soap, which is not the same as usual, even though I've been using it for years.
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Lydzia J.
Rating: 1 out of 5
following a purchase from 01/12/2024
I found blood inside the delivery box and blood on the packaging of a product.
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Janine T.
Rating: 1 out of 5
following a purchase from 03/12/2024
Well
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Natacha G.
Rating: 1 out of 5
following a purchase from 29/11/2024
I have not received my parcel
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Solène F.
Rating: 1 out of 5
following a purchase from 01/12/2024
I received a cream and the pump doesn't work
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Marjorie B.
Rating: 1 out of 5
following a purchase from 30/11/2024
I've been hearing about pin up secret products for a long time now, and I was expecting an almost miraculous product... But it wasn't the case, the cleansing soap, I'm a bit disappointed by the smell and it dries out the skin a lot for me and the turmeric mask, I used it only once and it burned me, very unpleasant sensation of heating after 2 minutes and several hours after removing the mask and rinsing well and a few days later I peed, sign of "burn" I would not recommend!
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Vanessa G.
Rating: 1 out of 5
following a purchase from 28/11/2024
After receiving my order, I threw the box away thinking it was complete. When I took stock, I realized that two products were missing. Because I didn't take any photos of my parcel, which I opened, I can't get any satisfaction. I don't see why I have to send a photo of an opened parcel. This company's vietn mistake.
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Anais S.
Rating: 1 out of 5
following a purchase from 28/11/2024
I have not received my parcel
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Adrianne L.
Rating: 1 out of 5
following a purchase from 27/11/2024
Still nothing received
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