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I
Rating: 4 out of 5
Products great. Unfortunately, the delivery was addressed to a parcel store and not to me.
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Customer reviews of Pinup Secret
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 81 340 published reviews
Summary of reviews
The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.
Reviews 2, 3 and 4 stars
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Rating: 4 out of 5
Order runs smoothly, except that the products have partially damaged packaging and are therefore unsuitable for giving away...a pity, otherwise everything is great
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A
Rating: 4 out of 5
Good products, but when there's a problem with an order we prefer not to send the product back but to offer 50% for the next time... this time it was a problem with a pump on a cream, which was a bit annoying.
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R
Rating: 3 out of 5
Delivery time too long, the product itself is great!
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I
Rating: 2 out of 5
Had extremely painful skin afterwards, severe redness and dry patches
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N
Rating: 2 out of 5
The delivery with dpd is the biggest crap and that you can only have it delivered to your home for more shipping costs is also crap ... the delivery place I chose just gave my package back to dpd and now it is in the stars whether I will get my soap or not.
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C
Rating: 3 out of 5
A delivery time of 3 weeks for a bar of soap is quite long
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A
Rating: 3 out of 5
Unfortunately too high shipping costs, only cheaper to pick up in the store! Quite unfavorable!
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J
Rating: 3 out of 5
Instead of delivery within 48 hours, I waited two weeks for it. The result of the skin is still pending. But I am already very excited.
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S
Rating: 4 out of 5
The shipment tracking was great.
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M
Rating: 2 out of 5
Shipping takes mega long and totally inconvenient to have it sent to your home
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C
Rating: 4 out of 5
First days of use, seems to suit my skin... To be seen after a while. Delivery a little long
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N
Rating: 4 out of 5
Great product
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A
Rating: 3 out of 5
Part of the delivery is missing
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S
Rating: 3 out of 5
Two items are missing from my order.
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A
Rating: 3 out of 5
Shipping time too long, too expensive
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S
Rating: 4 out of 5
Excellent product
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D
Rating: 4 out of 5
Satisfied 😊
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C
Rating: 4 out of 5
The products suit me very well, but the oil-free cream I ordered when I press the button the cream doesn't come out, there's a malfunction on the button. I have to unscrew it and take it from there, which is very inconvenient. Otherwise, I'm fine with the other products.
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H
Rating: 4 out of 5
I tried the goat's milk soap and it's true that it cleans quite well. My little pimples are still there from time to time, as they were before the soap, but I feel that my skin is clearer and less dry.
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C
Rating: 4 out of 5
I'd love a loyalty card to get more discounts or gifts.
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Y
Rating: 4 out of 5
Top
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V
Rating: 4 out of 5
Very good product for my skin
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D
Rating: 4 out of 5
Top products. Notifications for shipment tracking very confusing, so that the collection of the shipment can quickly be missed.
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L
Rating: 2 out of 5
I can't really rate the product yet. I've been using it for three days now but there's no difference yet. The delivery, however, was a disaster. First it could not be "delivered" and then after four days it was simply stuffed into the letterbox. And then it was left hanging halfway out of the letterbox so that anyone could have taken it
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J
Rating: 3 out of 5
The product, the facial soap is great but the shipping takes way too long and then you have to pick up the package from a packing station. I wish Secret would think about something else. I waited 4 weeks for my order!!!
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F
Rating: 3 out of 5
I placed my order on 26.11.2024 and unfortunately have still not received it.
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V
Rating: 2 out of 5
Due to an error at Pin Up Secret, the delivery address was not transferred correctly and the parcel did not arrive. After lengthy contact, it took more than five weeks for my order to finally arrive. The communication was not good, standardized and without an apology.
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T
Rating: 2 out of 5
Disappointed to have contacted the customer service for a defect on a product and I was not solved.
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J
Rating: 2 out of 5
products take a long time to be sent and you don't receive an e-mail for a long time, so you wonder whether the order has been validated or not
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G
Rating: 4 out of 5
Satisfied with the purchase but the wait was a bit long.
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M
Rating: 4 out of 5
Received quickly but I don't like the smell of the products
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V
Rating: 2 out of 5
Extremely long delivery times (1 month) and no protective packaging for the products in the box!
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K
Rating: 3 out of 5
The products are top-notch, apart from the peeling, which is a partly used product. What's more, the packaging is not in French. C'est dommage.
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A
Rating: 4 out of 5
Christmas gifts so no return for the moment
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M
Rating: 4 out of 5
Always very happy with the products, the only negative point is the delivery time.
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C
Rating: 3 out of 5
No tracking on the shipment, just the mention "pre-order. 3 weeks to get my parcel and a small explanatory card for my products in the parcel would be great. I don't know if I'll order again er tell my friends about it
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V
Rating: 4 out of 5
Ras
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V
Rating: 2 out of 5
I did not receive my parcel and I have requested a refund as soon as possible.
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J
Rating: 4 out of 5
When transferring the money again for shipping, Paypal was no longer offered as a transfer option, direct transfer was offered but did not work. Unfortunately, this delayed the whole process.
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