English 
Français 
Deutsch 
D
Rating: 4 out of 5
Satisfied 😊
Translated reviews
Customer reviews of Pinup Secret
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 81 896 published reviews
Summary of reviews
Pinup Secret consistently delivers products that customers rely on for daily routines, with goat milk soap and oil-free cream highlighted as foundational items that brighten skin, reduce imperfections, and support a smoother, non-greasy texture. Customers praise fast, reliable delivery, well-packaged orders, and repeat purchases over years, underscoring trust in the brand and ongoing satisfaction. Positive experiences also emphasize visible skincare improvements, including fewer pimples, brighter complexions, and a refreshed look, along with enthusiastic recommendations and long-term loyalty.
Reviews 2, 3 and 4 stars
Reset filtersC
Rating: 4 out of 5
The products suit me very well, but the oil-free cream I ordered when I press the button the cream doesn't come out, there's a malfunction on the button. I have to unscrew it and take it from there, which is very inconvenient. Otherwise, I'm fine with the other products.
Translated reviews
H
Rating: 4 out of 5
I tried the goat's milk soap and it's true that it cleans quite well. My little pimples are still there from time to time, as they were before the soap, but I feel that my skin is clearer and less dry.
Translated reviews
C
Rating: 4 out of 5
I'd love a loyalty card to get more discounts or gifts.
Translated reviews
Y
Rating: 4 out of 5
Top
Translated reviews
V
Rating: 4 out of 5
Very good product for my skin
Translated reviews
D
Rating: 4 out of 5
Top products. Notifications for shipment tracking very confusing, so that the collection of the shipment can quickly be missed.
Translated reviews
L
Rating: 2 out of 5
I can't really rate the product yet. I've been using it for three days now but there's no difference yet. The delivery, however, was a disaster. First it could not be "delivered" and then after four days it was simply stuffed into the letterbox. And then it was left hanging halfway out of the letterbox so that anyone could have taken it
Translated reviews
J
Rating: 3 out of 5
The product, the facial soap is great but the shipping takes way too long and then you have to pick up the package from a packing station. I wish Secret would think about something else. I waited 4 weeks for my order!!!
Translated reviews
F
Rating: 3 out of 5
I placed my order on 26.11.2024 and unfortunately have still not received it.
Translated reviews
V
Rating: 2 out of 5
Due to an error at Pin Up Secret, the delivery address was not transferred correctly and the parcel did not arrive. After lengthy contact, it took more than five weeks for my order to finally arrive. The communication was not good, standardized and without an apology.
Translated reviews
T
Rating: 2 out of 5
Disappointed to have contacted the customer service for a defect on a product and I was not solved.
Translated reviews
J
Rating: 2 out of 5
products take a long time to be sent and you don't receive an e-mail for a long time, so you wonder whether the order has been validated or not
Translated reviews
G
Rating: 4 out of 5
Satisfied with the purchase but the wait was a bit long.
Translated reviews
M
Rating: 4 out of 5
Received quickly but I don't like the smell of the products
Translated reviews
V
Rating: 2 out of 5
Extremely long delivery times (1 month) and no protective packaging for the products in the box!
Translated reviews
K
Rating: 3 out of 5
The products are top-notch, apart from the peeling, which is a partly used product. What's more, the packaging is not in French. C'est dommage.
Translated reviews
A
Rating: 4 out of 5
Christmas gifts so no return for the moment
Translated reviews
M
Rating: 4 out of 5
Always very happy with the products, the only negative point is the delivery time.
Translated reviews
C
Rating: 3 out of 5
No tracking on the shipment, just the mention "pre-order. 3 weeks to get my parcel and a small explanatory card for my products in the parcel would be great. I don't know if I'll order again er tell my friends about it
Translated reviews
V
Rating: 4 out of 5
Ras
Translated reviews
V
Rating: 2 out of 5
I did not receive my parcel and I have requested a refund as soon as possible.
Translated reviews
J
Rating: 4 out of 5
When transferring the money again for shipping, Paypal was no longer offered as a transfer option, direct transfer was offered but did not work. Unfortunately, this delayed the whole process.
Translated reviews
W
Rating: 3 out of 5
I was missing a product
Translated reviews
A
Rating: 4 out of 5
Very good
Translated reviews
E
Rating: 4 out of 5
Very good product received quickly
Translated reviews
M
Rating: 2 out of 5
Long delivery time, and the soap box was dirty when I received it.
Translated reviews
S
Rating: 2 out of 5
I was sent an item twice. I felt it was too much effort to send the wrong item back to get the item I actually ordered. I have now opted for the voucher code but would have liked the item I actually ordered to simply be resent.
Translated reviews
I
Rating: 4 out of 5
Disappointed with crème précieuse if not the goat soap the top
Translated reviews
J
Rating: 4 out of 5
I bought the peeling mask, cream and soap. The soap dries my skin out a lot. Too strong, unfortunately I can't use it but the cream and mask are a dream
Translated reviews
A
Rating: 4 out of 5
Thank you very much
Translated reviews
J
Rating: 4 out of 5
Very fast delivery
Translated reviews
L
Rating: 4 out of 5
Fast and effective. Very good cream
Translated reviews
V
Rating: 4 out of 5
Great product
Translated reviews
K
Rating: 3 out of 5
This is the 2nd time I have ordered. The 1st time the shipping went wrong and I had to wait over 40 days. This time it didn't work again... you have a super bad shipping service provider
Translated reviews
A
Rating: 4 out of 5
The delivery was quick and everything was included. I expected the face cream to be a little richer. My skin feels dry afterwards. The tonic is nice and plump
Translated reviews
D
Rating: 4 out of 5
Very good. One star deduction because delivery to the front door costs extra
Translated reviews
T
Rating: 2 out of 5
Unfortunately, I can no longer tolerate the shampoo
Translated reviews
K
Rating: 3 out of 5
Very good value for money
Translated reviews
S
Rating: 2 out of 5
Unfortunately, I only received 2 out of 3 pieces from my last order. So far I haven't received my missing part and it looks like Pinup is just going to leave me out of it too
Translated reviews