Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.
I can't really rate the product yet. I've been using it for three days now but there's no difference yet. The delivery, however, was a disaster. First it could not be "delivered" and then after four days it was simply stuffed into the letterbox. And then it was left hanging halfway out of the letterbox so that anyone could have taken it
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Julia J.
Rating: 3 out of 5
following a purchase from 27/11/2024
The product, the facial soap is great but the shipping takes way too long and then you have to pick up the package from a packing station. I wish Secret would think about something else. I waited 4 weeks for my order!!!
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Francisca G.
Rating: 3 out of 5
following a purchase from 26/11/2024
I placed my order on 26.11.2024 and unfortunately have still not received it.
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Verena Z.
Rating: 2 out of 5
following a purchase from 30/09/2024
Due to an error at Pin Up Secret, the delivery address was not transferred correctly and the parcel did not arrive. After lengthy contact, it took more than five weeks for my order to finally arrive. The communication was not good, standardized and without an apology.
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Théa L.
Rating: 2 out of 5
following a purchase from 20/11/2024
Disappointed to have contacted the customer service for a defect on a product and I was not solved.
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Justine A.
Rating: 2 out of 5
following a purchase from 08/11/2024
products take a long time to be sent and you don't receive an e-mail for a long time, so you wonder whether the order has been validated or not
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Grace L.
Rating: 4 out of 5
following a purchase from 20/11/2024
Satisfied with the purchase but the wait was a bit long.
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Maggie G.
Rating: 4 out of 5
following a purchase from 21/11/2024
Received quickly but I don't like the smell of the products
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Vanessa G.
Rating: 2 out of 5
following a purchase from 29/10/2024
Extremely long delivery times (1 month) and no protective packaging for the products in the box!
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Karine C.
Rating: 3 out of 5
following a purchase from 20/11/2024
The products are top-notch, apart from the peeling, which is a partly used product. What's more, the packaging is not in French. C'est dommage.
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Amélie C.
Rating: 4 out of 5
following a purchase from 18/11/2024
Christmas gifts so no return for the moment
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Marion J.
Rating: 4 out of 5
following a purchase from 14/11/2024
Always very happy with the products, the only negative point is the delivery time.
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Cécile B.
Rating: 3 out of 5
following a purchase from 04/11/2024
No tracking on the shipment, just the mention "pre-order. 3 weeks to get my parcel and a small explanatory card for my products in the parcel would be great. I don't know if I'll order again er tell my friends about it
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Véronique A.
Rating: 4 out of 5
following a purchase from 19/11/2024
Ras
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Valerie V.
Rating: 2 out of 5
following a purchase from 19/11/2024
I did not receive my parcel and I have requested a refund as soon as possible.
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Jennifer W.
Rating: 4 out of 5
following a purchase from 15/11/2024
When transferring the money again for shipping, Paypal was no longer offered as a transfer option, direct transfer was offered but did not work. Unfortunately, this delayed the whole process.
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Walidou D.
Rating: 3 out of 5
following a purchase from 19/11/2024
I was missing a product
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Aurore J.
Rating: 4 out of 5
following a purchase from 17/11/2024
Very good
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Elodie B.
Rating: 4 out of 5
following a purchase from 17/11/2024
Very good product received quickly
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Marine B.
Rating: 2 out of 5
following a purchase from 04/11/2024
Long delivery time, and the soap box was dirty when I received it.
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Sabrina M.
Rating: 2 out of 5
following a purchase from 10/11/2024
I was sent an item twice. I felt it was too much effort to send the wrong item back to get the item I actually ordered. I have now opted for the voucher code but would have liked the item I actually ordered to simply be resent.
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Isabelle N.
Rating: 4 out of 5
following a purchase from 14/11/2024
Disappointed with crème précieuse if not the goat soap the top
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Jenny T.
Rating: 4 out of 5
following a purchase from 12/11/2024
I bought the peeling mask, cream and soap. The soap dries my skin out a lot. Too strong, unfortunately I can't use it but the cream and mask are a dream
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Amenze E.
Rating: 4 out of 5
following a purchase from 08/11/2024
Thank you very much
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Julie M.
Rating: 4 out of 5
following a purchase from 10/11/2024
Very fast delivery
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Lucie A.
Rating: 4 out of 5
following a purchase from 05/11/2024
Fast and effective. Very good cream
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Valérie M.
Rating: 4 out of 5
following a purchase from 04/11/2024
Great product
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Kristin Z.
Rating: 3 out of 5
following a purchase from 04/11/2024
This is the 2nd time I have ordered. The 1st time the shipping went wrong and I had to wait over 40 days. This time it didn't work again... you have a super bad shipping service provider
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Alke K.
Rating: 4 out of 5
following a purchase from 04/11/2024
The delivery was quick and everything was included. I expected the face cream to be a little richer. My skin feels dry afterwards. The tonic is nice and plump
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Denise M.
Rating: 4 out of 5
following a purchase from 04/11/2024
Very good. One star deduction because delivery to the front door costs extra
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Tanja A.
Rating: 2 out of 5
following a purchase from 02/11/2024
Unfortunately, I can no longer tolerate the shampoo
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Karine R.
Rating: 3 out of 5
following a purchase from 04/11/2024
Very good value for money
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Saskia H.
Rating: 2 out of 5
following a purchase from 04/11/2024
Unfortunately, I only received 2 out of 3 pieces from my last order. So far I haven't received my missing part and it looks like Pinup is just going to leave me out of it too
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Emeline P.
Rating: 4 out of 5
following a purchase from 27/10/2024
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Marine R.
Rating: 4 out of 5
following a purchase from 23/10/2024
Very good
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Aurelie V.
Rating: 4 out of 5
following a purchase from 23/10/2024
Top product but perhaps a little long between order and dispatch....
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Kayliah B.
Rating: 4 out of 5
following a purchase from 26/10/2024
Very efficient!
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Sandra M.
Rating: 4 out of 5
following a purchase from 24/10/2024
Very good products but a bit expensive...
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Chantal R.
Rating: 2 out of 5
following a purchase from 22/10/2024
Unfortunately I have not received my order to date
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Maike O.
Rating: 2 out of 5
following a purchase from 23/10/2024
I am convinced and satisfied with the product. However, I waited 4 weeks for my delivery.
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