Customer reviews of Pinup Secret

Perfect as always

Nothing to say about the website, just that delivery was not fast enough.

Top as always

Top

Products already ordered, very satisfied! Only downside: the packaging for the oil-free cream isn't ideal, as the shape at the end of the bottle doesn't allow you to collect all the product. Packaging closer to that of the precious cream would be (in my opinion) more interesting.

soap irritates my skin and dries it out

I received my order with a faulty product (no labelling, black dots in the cap and the product had leaked during transport, with photo). I asked for an exchange and was told that I could still use the product (which I obviously wouldn't). I'm still giving it 2 stars because I'm satisfied with the rest of the order.

Cleanses well, doesn't tighten the skin after rinsing. However, I can't see any improvement in my acne at the moment, and I've been using it for over a week.

Very good products

Cool

3 stars: both soaps are nice but the brush is of poor quality, I opened it and all the pils fall out.

Superur

Jadooooore

Very good good product

I'm delighted with my routine, although a few pimples do appear from time to time, I don't know if there's a link...

The skin feels clean and purified. Unfortunately, I got a lot of pimples after using it, especially on my décolleté. I hope this will improve. I bought it primarily for this 🙈

Small problem with delivery: my parcel was moved to a relay point 1 hour from my home and it was impossible to contact Chronopost so that they could bring the parcel back to the original relay point. But otherwise, the products are great, and I've ordered them several times now.

After using it for a few days, I'm satisfied, to be seen over time.

I did not receive the entire order. (Offer of the two-phase secret that was indicated) Customer service didn't want to know anything.

I bought the goat's milk soap, the solid mask and the oil-free cream. I'm satisfied with all the products. The cream smells great and is so pleasant! However, I don't like the smell of the goat's milk soap. As for effectiveness, I've used it for a week and I wonder if my skin hasn't looked better since then, with fewer fine lines. To be seen!

Good product

Perfect

Order received promptly and well packaged

The shipment from France was made quickly on the same day. Delivery was scheduled for one week later by DPD and was advised to take place between 12 noon and 1 pm. At around 1 p.m., the DPD shipment status showed the message that the shipment could not be delivered because nobody was present at the destination address. However, two people were present in the house and the doorbell rang! I then received a message the next day saying that the parcel would be delivered to the DPD store "shortly" and that I could collect it there after another notification. It then took another 2 days before I was able to collect the parcel. My criticism is not directed at the PIN UP SECRET products, but at the German delivery partner DPD, which is perhaps not the most reliable partner.

I was dissatisfied because I was 100% sure that I had entered my billing address as the delivery address, but instead my goods were sent to a DPD PackShop, which was also not around the corner. They couldn't redirect it either. Very annoying.

Delivery time far too long. It was supposed to arrive within 5 working days, but it only arrived after 2 weeks.

Unfortunately the make-up remover was spilled

I haven't been testing the products for long but they are very pleasant. Unfortunately the shipping was a disaster! I will never order anything there again, I paid extra to have my package delivered directly to my home, of course this didn't happen!!!! Money is gone and I was able to pick up the package kilometers away from a store. I have also written to customer service and have not yet received an answer. Very annoying!

My order has not been fully delivered, I'm missing the 3 soap boxes Mail sent Friday 6/09

I have received part of my delivery, the other part was not ordered by me. I would like to send it back but unfortunately I have not received an answer as to how I can go about receiving my other part of the delivery.

Easy to use, before showering for example. Fast results, immediate healthy-glow effect, no tightness. Be sure to wash your hands after use, as it stings the eyes, which is a shame for a face mask. A great discovery for me, who likes simple, effective products.

The solid turmeric scrub soap is really top-notch.

One star deducted because delivery always takes a long time.

The package arrived late

Precious complexion soap is top of the line

No I am not satisfied, I did not receive my package.

The plus: the soap is top-notch, and the biphase make-up remover offered as a gift is great. Minus: I'm not crazy about the cream, as I have very dry skin, I find it doesn't moisturize enough, leaves a clumpy feeling on the skin and I'm not a fan of the smell.

I received it and used it as I should, but it didn't do anything for me.

The packaging for oil-free cream needs to be rethought, as it's a real loss for the customer. Think about a "jar" format.

Delivery was simply made to a pick-up store, although payment was made for doorstep delivery. There was no response to an email.