Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 654 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 2, 3 and 4 stars

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Aurélie E.
Rating: 3 out of 5
following a purchase from 09/09/2024
Cleanses well, doesn't tighten the skin after rinsing. However, I can't see any improvement in my acne at the moment, and I've been using it for over a week.
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Emilie D.
Rating: 4 out of 5
following a purchase from 10/09/2024
Very good products
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Emmy A.
Rating: 4 out of 5
following a purchase from 09/09/2024
Cool
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Nina B.
Rating: 3 out of 5
following a purchase from 09/09/2024
3 stars: both soaps are nice but the brush is of poor quality, I opened it and all the pils fall out.
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Karima E.
Rating: 4 out of 5
following a purchase from 08/09/2024
Superur
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Kelsoua G.
Rating: 3 out of 5
following a purchase from 05/09/2024
Jadooooore
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Pauline S.
Rating: 4 out of 5
following a purchase from 05/09/2024
Very good good product
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Lydie D.
Rating: 4 out of 5
following a purchase from 03/09/2024
I'm delighted with my routine, although a few pimples do appear from time to time, I don't know if there's a link...
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Vanessa S.
Rating: 3 out of 5
following a purchase from 03/09/2024
The skin feels clean and purified. Unfortunately, I got a lot of pimples after using it, especially on my décolleté. I hope this will improve. I bought it primarily for this 🙈
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Jennifer M.
Rating: 3 out of 5
following a purchase from 03/09/2024
Small problem with delivery: my parcel was moved to a relay point 1 hour from my home and it was impossible to contact Chronopost so that they could bring the parcel back to the original relay point. But otherwise, the products are great, and I've ordered them several times now.
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Nathalie M.
Rating: 4 out of 5
following a purchase from 01/09/2024
After using it for a few days, I'm satisfied, to be seen over time.
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Gladys C.
Rating: 2 out of 5
following a purchase from 30/08/2024
I did not receive the entire order. (Offer of the two-phase secret that was indicated) Customer service didn't want to know anything.
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Jessica M.
Rating: 4 out of 5
following a purchase from 30/08/2024
I bought the goat's milk soap, the solid mask and the oil-free cream. I'm satisfied with all the products. The cream smells great and is so pleasant! However, I don't like the smell of the goat's milk soap. As for effectiveness, I've used it for a week and I wonder if my skin hasn't looked better since then, with fewer fine lines. To be seen!
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Vincente L.
Rating: 4 out of 5
following a purchase from 01/09/2024
Good product
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Maxime B.
Rating: 4 out of 5
following a purchase from 28/08/2024
Perfect
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Carolan W.
Rating: 4 out of 5
following a purchase from 29/08/2024
Order received promptly and well packaged
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Matina D.
Rating: 4 out of 5
following a purchase from 28/08/2024
The shipment from France was made quickly on the same day. Delivery was scheduled for one week later by DPD and was advised to take place between 12 noon and 1 pm. At around 1 p.m., the DPD shipment status showed the message that the shipment could not be delivered because nobody was present at the destination address. However, two people were present in the house and the doorbell rang! I then received a message the next day saying that the parcel would be delivered to the DPD store "shortly" and that I could collect it there after another notification. It then took another 2 days before I was able to collect the parcel. My criticism is not directed at the PIN UP SECRET products, but at the German delivery partner DPD, which is perhaps not the most reliable partner.
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Steffi S.
Rating: 3 out of 5
following a purchase from 23/08/2024
I was dissatisfied because I was 100% sure that I had entered my billing address as the delivery address, but instead my goods were sent to a DPD PackShop, which was also not around the corner. They couldn't redirect it either. Very annoying.
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Maja B.
Rating: 2 out of 5
following a purchase from 26/08/2024
Delivery time far too long. It was supposed to arrive within 5 working days, but it only arrived after 2 weeks.
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Faiza B.
Rating: 4 out of 5
following a purchase from 27/08/2024
Unfortunately the make-up remover was spilled
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Jaqueline S.
Rating: 2 out of 5
following a purchase from 26/08/2024
I haven't been testing the products for long but they are very pleasant. Unfortunately the shipping was a disaster! I will never order anything there again, I paid extra to have my package delivered directly to my home, of course this didn't happen!!!! Money is gone and I was able to pick up the package kilometers away from a store. I have also written to customer service and have not yet received an answer. Very annoying!
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Pascale B.
Rating: 2 out of 5
following a purchase from 23/08/2024
My order has not been fully delivered, I'm missing the 3 soap boxes Mail sent Friday 6/09
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Rike K.
Rating: 4 out of 5
following a purchase from 24/08/2024
I have received part of my delivery, the other part was not ordered by me. I would like to send it back but unfortunately I have not received an answer as to how I can go about receiving my other part of the delivery.
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Odile K.
Rating: 4 out of 5
following a purchase from 24/08/2024
Easy to use, before showering for example. Fast results, immediate healthy-glow effect, no tightness. Be sure to wash your hands after use, as it stings the eyes, which is a shame for a face mask. A great discovery for me, who likes simple, effective products.
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Aïssata D.
Rating: 4 out of 5
following a purchase from 25/08/2024
The solid turmeric scrub soap is really top-notch.
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Jörg L.
Rating: 4 out of 5
following a purchase from 23/08/2024
One star deducted because delivery always takes a long time.
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Marta D.
Rating: 3 out of 5
following a purchase from 22/08/2024
The package arrived late
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Marie H.
Rating: 4 out of 5
following a purchase from 23/08/2024
Precious complexion soap is top of the line
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Sabrina B.
Rating: 2 out of 5
following a purchase from 23/08/2024
No I am not satisfied, I did not receive my package.
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Elise T.
Rating: 3 out of 5
following a purchase from 20/08/2024
The plus: the soap is top-notch, and the biphase make-up remover offered as a gift is great. Minus: I'm not crazy about the cream, as I have very dry skin, I find it doesn't moisturize enough, leaves a clumpy feeling on the skin and I'm not a fan of the smell.
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Madeleine B.
Rating: 3 out of 5
following a purchase from 28/07/2024
I received it and used it as I should, but it didn't do anything for me.
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Stephanie S.
Rating: 3 out of 5
following a purchase from 08/08/2024
The packaging for oil-free cream needs to be rethought, as it's a real loss for the customer. Think about a "jar" format.
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Marianne L.
Rating: 2 out of 5
following a purchase from 19/08/2024
Delivery was simply made to a pick-up store, although payment was made for doorstep delivery. There was no response to an email.
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Sylviane R.
Rating: 4 out of 5
following a purchase from 20/08/2024
The goat's milk soap and the turmeric soap are great products 👍 ! I was just surprised at the very small size of the turmeric soap 🤔, too small for my taste .
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Anne-Marie A.
Rating: 2 out of 5
following a purchase from 20/08/2024
I started 3 weeks ago, no difference and I'm losing as much hair. Oil in your ingredients too.
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Lydie M.
Rating: 3 out of 5
following a purchase from 18/08/2024
Good product
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Cécile V.
Rating: 4 out of 5
following a purchase from 17/08/2024
👍🏼
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Celine D.
Rating: 4 out of 5
following a purchase from 18/08/2024
Very good product but a bit expensive
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Yvonne D.
Rating: 3 out of 5
following a purchase from 15/08/2024
So shipping was super fast, but unfortunately my skin isn't any better afterwards. That's a shame really. But maybe just not suitable for me
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Sandra R.
Rating: 4 out of 5
following a purchase from 16/08/2024
Very good product. Too bad delivery was not made to the requested relay point.
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