Customer reviews of Pinup Secret

The shipment from France was made quickly on the same day. Delivery was scheduled for one week later by DPD and was advised to take place between 12 noon and 1 pm. At around 1 p.m., the DPD shipment status showed the message that the shipment could not be delivered because nobody was present at the destination address. However, two people were present in the house and the doorbell rang! I then received a message the next day saying that the parcel would be delivered to the DPD store "shortly" and that I could collect it there after another notification. It then took another 2 days before I was able to collect the parcel. My criticism is not directed at the PIN UP SECRET products, but at the German delivery partner DPD, which is perhaps not the most reliable partner.

I was dissatisfied because I was 100% sure that I had entered my billing address as the delivery address, but instead my goods were sent to a DPD PackShop, which was also not around the corner. They couldn't redirect it either. Very annoying.

Delivery time far too long. It was supposed to arrive within 5 working days, but it only arrived after 2 weeks.

Unfortunately the make-up remover was spilled

I haven't been testing the products for long but they are very pleasant. Unfortunately the shipping was a disaster! I will never order anything there again, I paid extra to have my package delivered directly to my home, of course this didn't happen!!!! Money is gone and I was able to pick up the package kilometers away from a store. I have also written to customer service and have not yet received an answer. Very annoying!

My order has not been fully delivered, I'm missing the 3 soap boxes Mail sent Friday 6/09

I have received part of my delivery, the other part was not ordered by me. I would like to send it back but unfortunately I have not received an answer as to how I can go about receiving my other part of the delivery.

Easy to use, before showering for example. Fast results, immediate healthy-glow effect, no tightness. Be sure to wash your hands after use, as it stings the eyes, which is a shame for a face mask. A great discovery for me, who likes simple, effective products.

The solid turmeric scrub soap is really top-notch.

One star deducted because delivery always takes a long time.

The package arrived late

Precious complexion soap is top of the line

No I am not satisfied, I did not receive my package.

The plus: the soap is top-notch, and the biphase make-up remover offered as a gift is great. Minus: I'm not crazy about the cream, as I have very dry skin, I find it doesn't moisturize enough, leaves a clumpy feeling on the skin and I'm not a fan of the smell.

I received it and used it as I should, but it didn't do anything for me.

The packaging for oil-free cream needs to be rethought, as it's a real loss for the customer. Think about a "jar" format.

Delivery was simply made to a pick-up store, although payment was made for doorstep delivery. There was no response to an email.

The goat's milk soap and the turmeric soap are great products 👍 ! I was just surprised at the very small size of the turmeric soap 🤔, too small for my taste .

I started 3 weeks ago, no difference and I'm losing as much hair. Oil in your ingredients too.

Good product

👍🏼

Very good product but a bit expensive

So shipping was super fast, but unfortunately my skin isn't any better afterwards. That's a shame really. But maybe just not suitable for me

Very good product. Too bad delivery was not made to the requested relay point.

I am still very satisfied with the products. But I won't order again because I had to pay customs duties of 24.50 € which is a bit expensive, I know that this is not your fault.

Parcel received a few weeks ago and I wrote to the brand to adapt their products to my routine, on Instagram: no response. I hope the quality of the products will be better than the customer service.

Order placed, fast delivery except that one item was missing. To receive my article (in a concern of ecology) they propose me -50% on a product and I will receive the missing one at the same time. I refused, forcing and 0 gesture with the sending of the missing product and I had to pay postage on top! Very disappointed for a first purchase. I don't think I'd recommend

Order received almost on time ... Unfortunately, I could not discover my products until I returned from vacation ... The products are not adapted to my morphology and I wish to return them 😏

Great products

It's fine, but I can't see any change after a week of use.

10/10

Sublime because I received the products in record time and I was informed of the good progress of the delivery. As it's a gift for my daughter, I haven't received any feedback from her, but I think she'll like it, especially the little surprise gift which really touches me. Have a nice trip. Yours sincerely Christian Motet

Unfortunately, the product did not arrive intact and I could not have it delivered to my home, but had to collect my order from a packing station.

great!

I ordered the pin up secret soap and I'm very happy with it I was reluctant and didn't dare order it because of the many negative reviews on social networks But I don't regret it

Disappointed with the quantity of product now remains to be seen if it works well

As described. To be seen in the long term for the result but quite satisfied.

I TOOK THE SOAP WHICH GOES VERY WELL TO MY SKIN ATTENUATES MY BUTTONS.

On-time delivery and efficient customer service

Perfect