Customer reviews of Pinup Secret

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9,3 /10
Overall rating: 9,3 out of 10
Based on 81 341 published reviews

Summary of reviews

The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.

Reviews 2, 3 and 4 stars

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J
Jessica B.
Rating: 3 out of 5
following a purchase from 24/04/2024
Unfortunately, shipping takes a long time and I still haven't received my order.
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Isabella M.
Rating: 3 out of 5
following a purchase from 24/01/2024
Three stars because I love the products! The customer service is really bad! I had to wait over a month for my last order. And customer service barely responded to my messages. What a shame ...
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Françoise P.
Rating: 4 out of 5
following a purchase from 21/04/2024
Order delivered quickly
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Patricia C.
Rating: 4 out of 5
following a purchase from 19/04/2024
Hello, I would have thought to have more goat's milk in the products, so far my skin has no reaction. I love the fragrance of the products
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Pauline O.
Rating: 4 out of 5
following a purchase from 20/04/2024
The products are very good quality. I love the oil-free cream with the UV filter, it's perfect! Unfortunately, the cap doesn't fit on the bottle... not very practical to carry around...
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Virginie R.
Rating: 4 out of 5
following a purchase from 20/04/2024
Too early to give an opinion
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Anna W.
Rating: 3 out of 5
following a purchase from 18/04/2024
The order is not delivered to your home, which is a shame and you have to wait a while for it.
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Olivier Z.
Rating: 4 out of 5
following a purchase from 22/04/2024
Hello I was missing the soap box Thank you for doing the necessary
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Emilie B.
Rating: 4 out of 5
following a purchase from 20/04/2024
Pleasant texture, although the scent is peculiar.
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Oumaima Rokeya L.
Rating: 4 out of 5
following a purchase from 14/04/2024
I still haven't received my parcel
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Laury G.
Rating: 4 out of 5
following a purchase from 18/04/2024
Good product but make-up remover pump of poor quality
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Stephanie S.
Rating: 2 out of 5
following a purchase from 17/04/2024
I always have to go to the parcel store because you simply don't send to my address. I've also tried the contact form but I haven't heard back either.
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Katrin S.
Rating: 4 out of 5
following a purchase from 16/04/2024
I am very satisfied with the products. However, I have contacted them 3 times in writing, unfortunately until today no answer received.had the question why I have to pay shipping, although the value of goods more than 50 euros fraud.pity!
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Colette B.
Rating: 4 out of 5
following a purchase from 12/04/2024
👍🏻
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Vanessa B.
Rating: 2 out of 5
following a purchase from 11/04/2024
Not good customer service! Received a completely wrong delivery. Had to drive to a DPD drop-off point to send it back. My delivery was only sent off when I proved that I had returned the wrong delivery. It was a gift, so unfortunately it was too late and I still don't have my order. I have not received any compensation in the form of a product or voucher for the extra effort. Good customer service looks different. Very disappointing!
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Manuela M.
Rating: 4 out of 5
following a purchase from 09/04/2024
Good products! I just think that the packaging could be reduced.
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Nokognon M.
Rating: 4 out of 5
following a purchase from 09/04/2024
Order received quickly, products are top 👍🏾 I recommend
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Marion N.
Rating: 4 out of 5
following a purchase from 09/04/2024
The products are very, very good, the website or the ordering process is more optimal and I don't think the discount structure via influencers is so great...
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Hélène B.
Rating: 4 out of 5
following a purchase from 09/04/2024
As ordered
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Sandra L.
Rating: 3 out of 5
following a purchase from 04/04/2024
Good and expensive
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Marie H.
Rating: 4 out of 5
following a purchase from 03/04/2024
Super fast delivery Very happy with the soap I don't see the difference on my prau but then the oil-free cream is just super very pleasant the packaging is very practical and you have the impression of being moisturized all day.
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Carine H.
Rating: 4 out of 5
following a purchase from 02/04/2024
For the face, I have trouble with soap. My skin is very dry after use. For the rest, I like the products.
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Sygourney J.
Rating: 4 out of 5
following a purchase from 02/04/2024
A little disappointed because I had to change the relay point twice. All in all, though, a decent service.
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Stefanie P.
Rating: 4 out of 5
following a purchase from 31/03/2024
Parcel arrived quickly, unfortunately one item set was missing.
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Olivia R.
Rating: 4 out of 5
following a purchase from 29/03/2024
Very good products
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Claire M.
Rating: 4 out of 5
following a purchase from 01/04/2024
I haven't tested the product long enough to know the benefits, but the scent is very pleasant.
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Fanny B.
Rating: 2 out of 5
following a purchase from 01/04/2024
Unfortunately too expensive for this tiny bar of soap. There are better ones for less money and without other additives...
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Annette G.
Rating: 3 out of 5
following a purchase from 01/04/2024
Unfortunately, the delivery time was significantly longer than the promised 2 days; in total definitely 2 to 2.5 weeks
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Elke S.
Rating: 4 out of 5
following a purchase from 01/04/2024
I was very satisfied
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Isabelle M.
Rating: 4 out of 5
following a purchase from 26/03/2024
I'm very satisfied with the skin care products. I wanted to try the shampoo: I don't like the fact that it doesn't lather at all because I don't know where to put it (I have long hair) and I had to wash my hair more quickly than with my usual shampoo.
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Nolwenn L.
Rating: 4 out of 5
following a purchase from 04/03/2024
,,,
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Aurore B.
Rating: 4 out of 5
following a purchase from 21/03/2024
It seems to be working, my skin is smoother and has fewer imperfections, but it's also drier.
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Batoul O.
Rating: 4 out of 5
following a purchase from 17/03/2024
Top
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Annahita A.
Rating: 2 out of 5
following a purchase from 17/03/2024
There was a fly wrapped in my soap!
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Yvonne N.
Rating: 3 out of 5
following a purchase from 08/03/2024
I think it's cheeky that I have to pay more for home delivery when the courier practically drives past my door to deliver it to a store 7km away from me. Thumbs down for that.
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Sarah Y.
Rating: 3 out of 5
following a purchase from 12/03/2024
Fast delivery
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Sophie L.
Rating: 4 out of 5
following a purchase from 12/03/2024
Delighted with my order
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Sylvie M.
Rating: 4 out of 5
following a purchase from 11/03/2024
Good products
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Sandrine P.
Rating: 4 out of 5
following a purchase from 10/03/2024
Excellent product
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Catherine M.
Rating: 4 out of 5
following a purchase from 08/03/2024
For the moment, I'm testing the product to treat my skin problems, acne. It was recommended to me by people who were very satisfied with the goat's milk soap.
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