Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 898 published reviews

Summary of reviews

Pinup Secret consistently delivers products that customers rely on for daily routines, with goat milk soap and oil-free cream highlighted as foundational items that brighten skin, reduce imperfections, and support a smoother, non-greasy texture. Customers praise fast, reliable delivery, well-packaged orders, and repeat purchases over years, underscoring trust in the brand and ongoing satisfaction. Positive experiences also emphasize visible skincare improvements, including fewer pimples, brighter complexions, and a refreshed look, along with enthusiastic recommendations and long-term loyalty.

Reviews 2, 3 and 4 stars

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Corinne B.
Rating: 4 out of 5
following a purchase from 28/01/2024
Super product I recommend
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Amira B.
Rating: 4 out of 5
following a purchase from 25/01/2024
Top de top bravo pour votre gamme j'ai essayé le gommage, crème hydratante sans huile et la savon de chèvre ils m'ont laissé ma peau douce et lumineuse 😍😍😍je suis très satisfaite
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Sylvie D.
Rating: 3 out of 5
following a purchase from 24/01/2024
I took the soap, the day cream and the cleansing milk. The mouse soap washes the face well, but I don't like the smell at all. The day cream moisturizes well, but I also don't like the smell at all, and I don't know if I'm going to finish it.
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Véronique L.
Rating: 3 out of 5
following a purchase from 20/01/2024
The soap is great but the cream doesn't moisturize my face enough in the morning and neither does the oil, which is a shame because the oil smells really good. The peeling ok
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Jana H.
Rating: 2 out of 5
following a purchase from 20/01/2024
Order has not yet arrived or has apparently been lost
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Manuel S.
Rating: 2 out of 5
following a purchase from 12/01/2024
I have a real physical mailing address that all parcel services know, but not Pinup Secret's shipping department. So I can't place >orders to my address and have to find another address from friends. Furthermore, I cannot reset my password. It does ask for the registered email address for a password reset link. But there is definitely no email with the reset link.
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Melanie S.
Rating: 2 out of 5
Products were missing from my order, although there was a written apology, this was not necessarily customer-friendly.
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Simone M.
Rating: 4 out of 5
great products for a reasonable price through the code via Instagrammerin, delivery could be faster
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Maren H.
Rating: 2 out of 5
I bought the goat's milk soap after seeing how many people successfully treat their reddened skin etc. Unfortunately, it doesn't help me at all. Unfortunately, it doesn't help me at all. If I leave it on a little longer, my skin also starts to burn. I wouldn't buy it again.
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Catherine R.
Rating: 4 out of 5
following a purchase from 18/01/2024
Fine
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Loubna T.
Rating: 4 out of 5
following a purchase from 18/01/2024
super
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Nina H.
Rating: 3 out of 5
The lid of the Crème sans Huile always pops open. For 29 euros without a code, this should be solved a little better. The feeling on the skin after use is also not what I expected. The goat's milk soap is super pleasant and very economical.
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Séverine A.
Rating: 4 out of 5
following a purchase from 16/01/2024
For a few months now, I've noticed that the cap on the mattifying face cream doesn't stay on the container -> it systematically pops off.
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Ilonka W.
Rating: 2 out of 5
following a purchase from 16/01/2024
Unfortunately, the order has not yet arrived
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Arina B.
Rating: 4 out of 5
Not yet convinced
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Kerstin W.
Rating: 4 out of 5
Product is great. Unfortunately, shipping took a long time, but this was probably due to the shipping company.
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Isabeau B.
Rating: 2 out of 5
My peeling gel is lumpy and crumbly. I rather suspect that it was expired. It's a shame that these are not inexpensive products.
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Audrey S.
Rating: 4 out of 5
following a purchase from 12/01/2024
Top products. However, 4 stars because there are too many promotions, you don't know which is the best.
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Alexandra V.
Rating: 3 out of 5
Delivery via GLS was unsatisfactory
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Bianca K.
Rating: 2 out of 5
It may work for some, but for me the goat's milk soap is far too drying (despite having oily/mixed skin). It destroyed my skin barrier a little, even though I diligently applied the matching cream (Creme Sans Huile) afterwards. The cream also rolled off if I didn't want to use it on its own (without any other potential cream or serum). But what is great is the scent of the products.
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Tanjsa S.
Rating: 2 out of 5
Product is great - but poor customer service
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Sandrine T.
Rating: 4 out of 5
following a purchase from 16/01/2024
Super products, very satisfied with my purchases
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William M.
Rating: 3 out of 5
The product arrived and was as expected. However, the entire exchange of information after the order was only in French, so I couldn't understand anything without an additional translator. If the ordering process works in German or English, it would also make sense to send further emails in these languages.
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Sylvia A.
Rating: 4 out of 5
I am satisfied, especially with impurities Pin Up Secret works very well and afterwards you have baby soft Haut☺️. I recommend it to others.
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Jana R.
Rating: 4 out of 5
I am very satisfied with the product. Would be nice if I could have it delivered directly to my home, but my address was not accepted
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Aurelie R.
Rating: 4 out of 5
following a purchase from 15/01/2024
Very good products, fast shipping very satisfied I recommend
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Christa B.
Rating: 4 out of 5
following a purchase from 12/01/2024
The goods were not delivered directly but to the store where I had to pick them up
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Morgane L.
Rating: 3 out of 5
following a purchase from 12/01/2024
parcel received very quickly, excellent product
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Kim L.
Rating: 3 out of 5
following a purchase from 08/01/2024
The lids of the Creme Sans Huile bottles cannot be closed properly on any flat surface. They keep going up so that the lid only sits on top each time. This is particularly inconvenient when you are out and about and have the cream in your bag, as the lid then falls off every time and the bottle lies open in the bag. However, the product itself is highly recommended.
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Alena M.
Rating: 2 out of 5
Unfortunately, one product was missing and I couldn't reach anyone by phone.
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Celine L.
Rating: 4 out of 5
I am very satisfied. Haven't seen above average results, but my skin hasn't gotten any worse in a long time. Dries out the skin a little, but also cleanses very thoroughly and the scent is pleasant.
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Nina Elisabeth K.
Rating: 2 out of 5
I am generally satisfied, great products! I've been ordering for a long time. One product was missing from a delivery and I didn't get a replacement. Instead, I had to "prove" in a complicated way that something was missing. As if I was missing a foot cream...
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Tara-Tanita K.
Rating: 4 out of 5
Unfortunately, I can't have my delivery sent to my home but only to the nearest parcel store, which is a bit inconvenient... But the items are great!
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Milica P.
Rating: 2 out of 5
Not for me. My skin couldn't cope with it.
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Sina D.
Rating: 4 out of 5
following a purchase from 27/12/2023
Super great cream. It's just a shame that the pump dispenser stops working so quickly, but there's still a lot of cream in it and you have to get it out manually somehow.
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Hadidja A.
Rating: 4 out of 5
following a purchase from 12/01/2024
Very satisfied with your products they are of good quality
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Océane G.
Rating: 3 out of 5
following a purchase from 05/01/2024
Too bad there's no support for putting soap on it ... it stings the eyes ... there's better goat's milk soap.
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Mariette C.
Rating: 4 out of 5
following a purchase from 06/01/2024
Very satisfied with my purchase. My only regret is that I thought I'd have the soap box included with the product. Apart from that, I'm happy with my purchase.
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Coralie F.
Rating: 4 out of 5
following a purchase from 04/01/2024
I ordered the Goat's Milk Facial Soap. I'm very happy with it, my skin is already better after only a week of using it. It smells divine and leaves my skin smooth and clean. However, I have a minor complaint about the soap's very drying effect.
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Annick B.
Rating: 4 out of 5
following a purchase from 30/12/2023
Good product
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