Customer reviews of Pinup Secret

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Cécile A.

Rating: 4 out of 5

Published on 27/12/2023 à 11h48 following a purchase from 14/12/2023

I'm happy but I haven't received my soap holder ...

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Paulina O.

Rating: 3 out of 5

Published on 27/12/2023 à 11h35 following a purchase from 14/12/2023

I didn't receive the whole package, one of the creams was forgotten and I only received it once instead of twice.

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Camille M.

Rating: 3 out of 5

Published on 26/12/2023 à 19h30 following a purchase from 13/12/2023

Disappointed with the format of the products ... I would have liked to have the small brush or the box for the soap ...

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Sandrine P.

Rating: 4 out of 5

Published on 26/12/2023 à 18h56 following a purchase from 13/12/2023

I love your products, but the delivery is always very long! More than a week

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Suzanne N.

Rating: 4 out of 5

Published on 25/12/2023 à 18h02 following a purchase from 12/12/2023

Very satisfied with my products

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Chryslene G.

Rating: 4 out of 5

Published on 23/12/2023 à 17h50 following a purchase from 08/12/2023

Very good product

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Liliane T.

Rating: 4 out of 5

Published on 22/12/2023 à 06h51 following a purchase from 05/12/2023

Serious and punctual

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Sabine R.

Rating: 2 out of 5

Published on 21/12/2023 à 12h00 following a purchase from 05/12/2023

I ordered a make-up remover, which I haven't received. I contacted the after-sales service, but they didn't reply. It's not the first time I've ordered from them. I've always been satisfied. Disappointing

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Johanna B.

Rating: 2 out of 5

Published on 21/12/2023 à 11h39 following a purchase from 07/12/2023

product received not the one ordered i had FAI an email to have an exchange and never UE of answer

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Elodie C.

Rating: 2 out of 5

Published on 19/12/2023 à 21h22 following a purchase from 05/12/2023

Order not in conformity with what I validated

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Yamina T.

Rating: 2 out of 5

Published on 19/12/2023 à 06h54 following a purchase from 06/12/2023

I ordered the soap with its box and I only received the brain and instead of sending it back to me I was given a promo code. I find this disappointing: you pay for something you don't receive.

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Nathalie F.

Rating: 3 out of 5

Published on 18/12/2023 à 20h57 following a purchase from 05/12/2023

Order received promptly but one item was missing from my parcel. And out of concern for the environment, I could pick up this item free of charge by reordering. I think this is a bit unfair... because I paid 83.33€ for this order and, conversely, if I only paid half price for an order received, I'm not sure the company would like that. In short, disappointed :(

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Blandine B.

Rating: 3 out of 5

Published on 18/12/2023 à 20h53 following a purchase from 05/12/2023

Incomplete order then defective item

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Anouk D.

Rating: 2 out of 5

Published on 17/12/2023 à 14h33 following a purchase from 03/12/2023

Product received damaged

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Lydia B.

Rating: 4 out of 5

Published on 17/12/2023 à 13h57 following a purchase from 03/12/2023

Good site. Perfect delivery

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Pinet L.

Rating: 2 out of 5

Published on 17/12/2023 à 12h05 following a purchase from 02/12/2023

I ordered a soap box and did not receive it.

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Lisa P.

Rating: 2 out of 5

Published on 17/12/2023 à 11h26 following a purchase from 01/12/2023

I've noticed that the goat's milk soap product has much less milk than the first purchase and I'm very disappointed. Yet I bought this soap again without finishing the first one and comparing them.

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Chloé B.

Rating: 4 out of 5

Published on 17/12/2023 à 10h01 following a purchase from 03/12/2023

Quality product. My skin is much more beautiful since I started using Pin Up Secret products. One small drawback: the oil's packaging. The cap doesn't fit on the bottle.

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Nadia D.

Rating: 3 out of 5

Published on 14/12/2023 à 17h47 following a purchase from 25/11/2023

Drying product

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Aurélie S.

Rating: 2 out of 5

Published on 13/12/2023 à 19h11 following a purchase from 26/11/2023

A missing product and still no news

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Samantha S.

Rating: 4 out of 5

Published on 13/12/2023 à 14h08 following a purchase from 29/11/2023

I order and recommend goat's milk soap every time there's a good promo code (at full price, it's still too expensive compared to competing products).

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Farrah A.

Rating: 4 out of 5

Published on 13/12/2023 à 13h50 following a purchase from 26/11/2023

It's been more than 3 years that I know this brand and that I order the pin-up soap I recommend !!!

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Isabelle L.

Rating: 4 out of 5

Published on 13/12/2023 à 11h44 following a purchase from 25/11/2023

Delivery is always fast

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Olivia C.

Rating: 4 out of 5

Published on 13/12/2023 à 10h57 following a purchase from 21/11/2023

Delivery takes a little longer each time

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Muriel B.

Rating: 4 out of 5

Published on 13/12/2023 à 10h51 following a purchase from 28/11/2023

Super

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Adeline B.

Rating: 3 out of 5

Published on 12/12/2023 à 18h28 following a purchase from 28/11/2023

Parcel received quickly, products always at the top except that I ordered 2 soaps, I received only one, I made the dispute, sent photos and videos and I have no more news, disappointed with the SAV.

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Karin G.

Rating: 3 out of 5

Published on 12/12/2023 à 17h56 following a purchase from 24/11/2023

The oil-free cream is really good, but the glass bottle is not ideal. There's a lot of cream left in the bottle. The angles inside the bottle should be rounded to make it easier to extract the cream and reduce waste. Several cartons of the oil-free cream were damaged, which is inconvenient if you want to give them as gifts. But the products are great.

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Nelly K.

Rating: 4 out of 5

Published on 12/12/2023 à 17h29 following a purchase from 28/11/2023

Fast delivery and quality products

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Sandrine D.

Rating: 4 out of 5

Published on 12/12/2023 à 17h01 following a purchase from 26/11/2023

Package arrived in good condition Very satisfied

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Assia C.

Rating: 3 out of 5

Published on 12/12/2023 à 14h43 following a purchase from 26/11/2023

the box is pretty, I haven't tested the product yet but the parcel arrived very late and I didn't even receive an apology I think that's the least I can do.

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Millithia B.

Rating: 3 out of 5

Published on 12/12/2023 à 14h42 following a purchase from 23/11/2023

I had allergies because of the soap so I stopped using it but the rest I would see with time.

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Stéphanie P.

Rating: 3 out of 5

Published on 12/12/2023 à 14h34 following a purchase from 20/11/2023

I paid the shipping costs to have my order in 48h and I received it more than 10 days later. Disappointed by this service m1is very good product.

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Alyson A.

Rating: 3 out of 5

Published on 11/12/2023 à 22h14 following a purchase from 27/11/2023

Unfortunately I did not receive my complete order.

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Celeste A.

Rating: 2 out of 5

Published on 10/12/2023 à 18h20 following a purchase from 27/11/2023

Defective packaging affected product

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Blandine V.

Rating: 4 out of 5

Published on 10/12/2023 à 15h27 following a purchase from 25/11/2023

Very happy with these products, but a little disappointed with the deep hair care, the pump does not work so I have to unscrew and take the care with my fingers.

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Sabrina O.

Rating: 2 out of 5

Published on 10/12/2023 à 11h53 following a purchase from 12/11/2023

Having tested the peel several times, I'd like to give my opinion on this one. I'm disappointed because this "gel" is nothing like a scrub. You can see lumps appearing that look like dead skin, but it's not dead skin at all, it's just a component that changes texture on contact with the skin and heat. I won't be buying this product again.

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Léna C.

Rating: 4 out of 5

Published on 10/12/2023 à 09h18 following a purchase from 26/11/2023

Yes for the goat's milk soaps, I've been using them for 2 years. As for the box, I'm clearly disappointed by the quality for the price.

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Céline P.

Rating: 4 out of 5

Published on 09/12/2023 à 19h21 following a purchase from 26/11/2023

Very satisfied with the product ordered, but less so with the carrier, who took the liberty of changing the collection point, which was further away and less convenient to collect.

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Chrystel D.

Rating: 2 out of 5

Published on 09/12/2023 à 17h37 following a purchase from 25/11/2023

I was missing an item in my package and had to go through a lot of hoops to get my missing item. This was a really bad experience for me. I do not recommend the pin-up secret website.

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Fabio B.

Rating: 3 out of 5

Published on 06/12/2023 à 14h18 following a purchase from 24/11/2023

Hidden customs duties

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