Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 655 published reviews
5 65,8k 81% 4 9 503 12% 3 2 459 3% 2 1 306 2% 1 2 613 3%

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 2, 3 and 4 stars

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P
Patricia D.
Rating: 3 out of 5
following a purchase from 23/11/2023
products received promptly. as ordered.
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Sallynger R.
Rating: 3 out of 5
following a purchase from 23/11/2023
Product lived up to my expectations, although the packaging was damaged, this was a Christmas present...
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Geraldine R.
Rating: 3 out of 5
following a purchase from 24/11/2023
Very fast and perfect delivery! I am very happy with my order . Thank you 🤩
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Victoria L.
Rating: 2 out of 5
following a purchase from 23/11/2023
I received a defective product and no one answered my email.
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Beatrice L.
Rating: 4 out of 5
following a purchase from 22/11/2023
I ordered the soap and I'm very satisfied.
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Marine B.
Rating: 3 out of 5
following a purchase from 22/11/2023
I received my parcel, but they made a mistake with one of the products, but I'm sure they'll find a solution.
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Yannick C.
Rating: 3 out of 5
following a purchase from 20/11/2023
Happy with my products that's for sure 😉 On the other hand coli not complete. Too bad 10€ for a soap box 😕
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Rajaa L.
Rating: 2 out of 5
following a purchase from 07/11/2023
I have not yet received my delivery
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Anne B.
Rating: 4 out of 5
following a purchase from 20/11/2023
Good order tracking.
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Bernadette W.
Rating: 4 out of 5
following a purchase from 20/11/2023
almost suitable product
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Pauline A.
Rating: 2 out of 5
following a purchase from 17/11/2023
They forgot the soap box in my parcel ... and they didn't send it back.
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Tania A.
Rating: 3 out of 5
following a purchase from 19/11/2023
My order arrived with two products missing - an error on the part of pin-up secret and no commercial gesture.
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Patricia S.
Rating: 4 out of 5
following a purchase from 19/11/2023
CLEAR
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Grondal C.
Rating: 4 out of 5
following a purchase from 16/11/2023
Le savon et crème pour les visages super bien j'aime bien Je plus acheté les kit savon crème sans huile super bien 10 sur 10 bonne journée à vous
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Stéphanie L.
Rating: 3 out of 5
following a purchase from 14/11/2023
Delivery is fast, but my parcel was not delivered to the right letterbox. It is unpleasant to waste time going around the neighborhood to find your package. I was satisfied with the products.
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Veronique K.
Rating: 3 out of 5
following a purchase from 14/11/2023
Good products but a soap box was missing. I received one of the 2 I ordered. Would it be possible to send me one. Thank you very much.
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Romane P.
Rating: 2 out of 5
following a purchase from 13/11/2023
I have not received my order in full.
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Bernice M.
Rating: 2 out of 5
following a purchase from 11/11/2023
I have not received my parcel
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Virginie F.
Rating: 4 out of 5
following a purchase from 11/11/2023
Hello, I have received my parcel and am very satisfied with the products. But I'm disappointed that the new product I was trying this time is packaged in German. Thank you
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Karima A.
Rating: 3 out of 5
following a purchase from 09/11/2023
I've been using the soap for almost 3 months now and unfortunately I haven't seen much of a change. At first, the soap made all my pimples stand out 😶
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Lydie R.
Rating: 3 out of 5
following a purchase from 07/11/2023
I was surprised by the package. A simple cardboard envelope with the product inside, not 1 wrapping paper, not 1 bubble, not 1 card or even an invoice. It's a dry product. With all the advertising about the brand, I was expecting something more polished. That said, I'm satisfied with the product. The first tests are cool.
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Patricia D.
Rating: 4 out of 5
following a purchase from 08/11/2023
Very good
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Tiffany V.
Rating: 4 out of 5
following a purchase from 29/10/2023
Good product
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Saliha K.
Rating: 2 out of 5
following a purchase from 05/11/2023
I only received the oil-free cream
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Mathilde L.
Rating: 3 out of 5
following a purchase from 07/11/2023
I still haven't received my cash back because it hasn't yet been validated by the brand...
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Nadia N.
Rating: 4 out of 5
following a purchase from 06/11/2023
Parcel arrived at the addressee for once. Top product as usual
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Isabelle D.
Rating: 3 out of 5
following a purchase from 31/10/2023
This product was forgotten in my previous order
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Emmanuelle B.
Rating: 3 out of 5
following a purchase from 31/10/2023
I find that the composition of some products has changed: soap, peeling especially!
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Céline S.
Rating: 2 out of 5
following a purchase from 01/11/2023
Product error
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Andree M.
Rating: 4 out of 5
following a purchase from 31/10/2023
Very good product soft texture
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Marie-Catherine G.
Rating: 4 out of 5
following a purchase from 01/11/2023
Pump is difficult to prime for oil-free cream bottle
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Cecile J.
Rating: 4 out of 5
following a purchase from 01/11/2023
I've been using goat's milk soaps for a long time now and I'm completely satisfied with them. My skin has changed since then and looks great.
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Julia R.
Rating: 3 out of 5
following a purchase from 25/10/2023
I am very satisfied with my products except for the purifying mask where the 1st receipt was open. Despite a 2nd shipment to replace it, this one is also open... I'm quite disappointed in the sense that I wasn't able to test it. It's a shame to lose stars for that.
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Marine L.
Rating: 3 out of 5
following a purchase from 30/10/2023
It's a pity that the products arrived without packaging or a box, knowing that it was a lot and above all a gift.
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Gwladys B.
Rating: 2 out of 5
following a purchase from 30/10/2023
I tried to make a mask with the soap, it stung my skin and the creams are not nourishing enough for my skin.
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Sophie P.
Rating: 4 out of 5
following a purchase from 29/10/2023
I'm very satisfied with both the soap and the face cream. However, I'm not so keen on the grain-free peel, which I find very difficult to apply to the face.
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Morgane B.
Rating: 3 out of 5
following a purchase from 30/10/2023
Lack of product incomplete order
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Manon N.
Rating: 2 out of 5
following a purchase from 28/10/2023
Products take too long to arrive
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Id Tayeb A.
Rating: 3 out of 5
following a purchase from 26/10/2023
It dries pimples and reduces stains 👍
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Korane G.
Rating: 4 out of 5
following a purchase from 25/10/2023
I've been ordering this brand for years from Reunion Island and I love it. But now there are taxes when I arrive in the country, so I won't be ordering anymore. I'm really disappointed...
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