Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 655 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 2, 3 and 4 stars

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Nadia K.
Rating: 2 out of 5
following a purchase from 18/07/2023
The gift was missing, and the only compensation is a discount on a future purchase.
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Marion F.
Rating: 4 out of 5
following a purchase from 18/07/2023
Nothing to say.
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Marine B.
Rating: 4 out of 5
following a purchase from 19/07/2023
The pump bottle for the oil-free cream doesn't work very well.
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Lydia S.
Rating: 4 out of 5
following a purchase from 19/07/2023
Very good product 👍, you could develop an anti-aging range. Thank you for the well done 😜
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Xavier W.
Rating: 4 out of 5
following a purchase from 18/07/2023
Order received quickly, but possible new formula because soap smell is different.
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Rébéca G.
Rating: 2 out of 5
following a purchase from 18/07/2023
I wrote to them to express my disappointment with the composition of the oil-free cream, but they never bothered to reply... composition of products really to be avoided!
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Chantal T.
Rating: 4 out of 5
following a purchase from 17/07/2023
Very good product
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Sherley P.
Rating: 2 out of 5
following a purchase from 17/07/2023
Always happy with my orders... however my soap arrived broken. I was unable to make a claim, as the box had...
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Chiepo Gisele G.
Rating: 4 out of 5
following a purchase from 17/07/2023
Very good
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Ophélie T.
Rating: 4 out of 5
following a purchase from 17/07/2023
Ras
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Célia F.
Rating: 2 out of 5
following a purchase from 13/07/2023
Parcel still not received despite an order placed in mid-July. I had to contact customer service to be told that they were opening a dispute with the delivery service and that I would have a return within a further 15 days. This isn't my first order, so far I've been very happy with their service, but I'm a bit disappointed with this latest experience.
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Steve P.
Rating: 2 out of 5
following a purchase from 13/07/2023
Still a satisfactory product, but much over-packaged compared to before, each soap already wrapped in plastic film is now individually placed in a small thick glossy cardboard box. Useless, it's a waste.
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Wissal K.
Rating: 4 out of 5
following a purchase from 07/07/2023
I'm satisfied with the product but not the shippement amount that was same price with product itself
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Cloe M.
Rating: 4 out of 5
following a purchase from 12/07/2023
Excellent product to see in time
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Marion L.
Rating: 3 out of 5
following a purchase from 12/07/2023
I've been ordering my goat's milk soap from Pin UP secret for years and it's always a real pleasure. It smells good and it lathers a lot, but on my latest order the soap doesn't smell good, it's greasy and doesn't lather... I'm disappointed. The recipe has been changed.
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Laetitia C.
Rating: 4 out of 5
following a purchase from 13/07/2023
Very good quality product. The brush, however, loses its bristles after the first use. I wouldn't recommend it at all!
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Sandrine L.
Rating: 3 out of 5
following a purchase from 12/07/2023
Top notch but I'm just starting out, come back in a month.
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Mélissa M.
Rating: 4 out of 5
following a purchase from 12/07/2023
I'm not giving it 5 stars because I ordered 2 oil-free creams and one pump didn't work, so I had to get the one from my old bottle. But I still love the products!
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Cindy N.
Rating: 4 out of 5
following a purchase from 12/07/2023
Very good products that work.
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Yaelle O.
Rating: 2 out of 5
following a purchase from 10/07/2023
Good product. However, out of 5 products ordered, I only received 3, 2 are missing!
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Anais C.
Rating: 4 out of 5
following a purchase from 10/07/2023
Pleased with the products but still expensive
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Cindy V.
Rating: 3 out of 5
following a purchase from 16/06/2023
The brush loses all its bristles
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Schéra R.
Rating: 3 out of 5
following a purchase from 07/07/2023
The product looks really nice, but I think it's overpriced on the networks and the influencers say a lot of good things about it, even though it's just a soap enriched with tea extract and goat's milk - nothing extraordinary!
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Sofia Y.
Rating: 4 out of 5
following a purchase from 07/07/2023
Using the soap has definitely improved the quality of my skin, but I still have pimples, obviously it doesn't stop them from growing. Nevertheless, I recommend
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Aicha L.
Rating: 3 out of 5
following a purchase from 09/07/2023
Really overpriced products!
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Elodie T.
Rating: 3 out of 5
following a purchase from 10/07/2023
Satisfied with the product as always, but the packaging is not very practical, the cap doesn't stay on at all times, it slips off and you can't see if there's any cream left in the jar.
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Sara A.
Rating: 2 out of 5
following a purchase from 06/07/2023
One of the products did not match my Order, can't wait to test what I received
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Patricia M.
Rating: 2 out of 5
following a purchase from 06/07/2023
Hello, the company made a product error during the preparation of my order and I find that customer service is not responsive. I still haven't received the right product.
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Anancy Claudia E.
Rating: 4 out of 5
following a purchase from 05/07/2023
I have been satisfied with pin UP secret for 3 years.
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Valerie P.
Rating: 4 out of 5
following a purchase from 04/07/2023
Perfect
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Sandrine B.
Rating: 3 out of 5
following a purchase from 04/07/2023
Hello, the day cream doesn't moisturize me much and stays sticky on my face. For the rest, the soap is perfect.
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Mathilde P.
Rating: 2 out of 5
following a purchase from 03/07/2023
The packaging of the product was all damaged, smashed on the ribs... not a great presentation!
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Jean-Michel L.
Rating: 3 out of 5
following a purchase from 03/07/2023
I've only received eight soaps out of nine orders, and I've notified the company without anyone contacting me to ask what happened.
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Violeta R.
Rating: 4 out of 5
following a purchase from 01/07/2023
I've used it 5-6 times now and I'm really pleased.... Time will tell.
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Christel P.
Rating: 4 out of 5
following a purchase from 04/07/2023
I have just started using the products for the first time, so far I am satisfied, arrived in good condition and quickly.
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Aurélia S.
Rating: 4 out of 5
following a purchase from 03/07/2023
Effective products, fast delivery. Highly recommend
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Kelly L.
Rating: 4 out of 5
following a purchase from 30/06/2023
Order well received but in another relay parcel that I had not selected Too bad ...
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Mathilde I.
Rating: 2 out of 5
following a purchase from 01/07/2023
Incomplete order received
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Leclercq C.
Rating: 3 out of 5
following a purchase from 29/06/2023
Yes, I did receive my order with a product that leaked, so it was defective. I reported it and was asked to send photos of the products and the box, which I did the same day, except that today it's dead calm, no returns, so yes, this time I'm not satisfied with this order. Sincerely
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Kenny L.
Rating: 2 out of 5
following a purchase from 29/06/2023
The soap is not the same I used to order since 2022 but recently I just ordered the soap has become smaller and no longer has the same smell.
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