Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 898 published reviews

Summary of reviews

Pinup Secret consistently delivers products that customers rely on for daily routines, with goat milk soap and oil-free cream highlighted as foundational items that brighten skin, reduce imperfections, and support a smoother, non-greasy texture. Customers praise fast, reliable delivery, well-packaged orders, and repeat purchases over years, underscoring trust in the brand and ongoing satisfaction. Positive experiences also emphasize visible skincare improvements, including fewer pimples, brighter complexions, and a refreshed look, along with enthusiastic recommendations and long-term loyalty.

Reviews 2, 3 and 4 stars

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Estelle K.
Rating: 4 out of 5
following a purchase from 02/06/2023
Very good soap thick good smell leaves skin soft and smooth as I want the price is super expensive on the site so I go to parapharmacy or I do not pay postage and they are cheaper too exfoliant is just sublime
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Valentine B.
Rating: 4 out of 5
following a purchase from 31/05/2023
Good, effective products. Prices a little high, however.
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Naska C.
Rating: 4 out of 5
following a purchase from 01/06/2023
I'm just a fan of the products! The small downside, which cost me one star, is the packaging of the oil-free cream, the pump doesn't work, the cream must be too thick... considering the price, it's a shame...
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Isabelle M.
Rating: 2 out of 5
following a purchase from 31/05/2023
The mask I ordered leaked during delivery. How can I exchange it?
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Estelle L.
Rating: 4 out of 5
following a purchase from 29/05/2023
Good and efficient product. However, a little expensive even with discounts.
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Vanessa K.
Rating: 4 out of 5
following a purchase from 30/05/2023
Very happy tent for several years
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Laetitia V.
Rating: 3 out of 5
following a purchase from 30/05/2023
I would have liked to have samples.
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Romane Q.
Rating: 2 out of 5
following a purchase from 30/05/2023
Very long shipping time compared to what the site indicates in shipping and delivery times. Impossible to track the package, nothing was up to date.
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Sandra M.
Rating: 4 out of 5
following a purchase from 29/05/2023
Great quality product, my boys love the purifying effect of the soap. Too bad it can't be delivered to your home but only to a relay point.
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Céline S.
Rating: 3 out of 5
following a purchase from 21/05/2023
Really great soap but very poorly rated oil-free cream, endocrine disruptor in the UV filter.
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Margot G.
Rating: 3 out of 5
following a purchase from 24/05/2023
Very happy to have received the goat's milk soap. On the other hand, the moisturizing cream doesn't suit me at all and burns my skin. A bit disappointed, I love the brand so much.
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Manon M.
Rating: 3 out of 5
following a purchase from 24/05/2023
A product was opened and I was given 24 hours after receipt of the parcel to send ALL the products, even though it was only one that was wrong (the reply to my email was 3 days later, so the deadline had already passed). The product's lid was open when I received the parcel.
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Fatima C.
Rating: 3 out of 5
following a purchase from 23/05/2023
Not thrilled as I'm missing 3 products from the pack
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Anaïs V.
Rating: 3 out of 5
following a purchase from 22/05/2023
Open product
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Karina D.
Rating: 2 out of 5
following a purchase from 19/05/2023
Ok
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Emilie B.
Rating: 3 out of 5
following a purchase from 19/05/2023
Fairly effective soap that works like a Marseille soap but dries the skin out a lot. Not worth the price
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Sophie B.
Rating: 4 out of 5
following a purchase from 16/05/2023
Products at the top. Just the oil-free cream. The bottle isn't great. There's a lot of cream left inside that the pump can't get hold of.
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Nadine D.
Rating: 4 out of 5
following a purchase from 17/05/2023
Excellent
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Christelle M.
Rating: 4 out of 5
following a purchase from 14/05/2023
The pin up secret products are fabulous! On the other hand the delays are a little long.
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Gaëlle B.
Rating: 4 out of 5
following a purchase from 16/05/2023
One of the products ordered was slightly open, so the packaging was leaking.
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Patience D.
Rating: 4 out of 5
following a purchase from 15/05/2023
I am delighted with the products I ordered!
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Julie P.
Rating: 4 out of 5
following a purchase from 11/05/2023
Very good product, dries the skin well. I have much less acne, if not more.
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Amanda Ashley L.
Rating: 3 out of 5
following a purchase from 15/05/2023
I was disappointed with the wait to receive my package. My parcel remained x time in shipping. I had to call several times for them to investigate where my package was.
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Maïna M.
Rating: 3 out of 5
following a purchase from 14/05/2023
I've just started using the soap. The lather is creamy and gives a clean feeling without tightening the skin once dry.
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Lyes O.
Rating: 3 out of 5
following a purchase from 12/05/2023
I waited almost 2 weeks to receive my order, I wanted to offer it to someone but it was too late.
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Merouane S.
Rating: 3 out of 5
following a purchase from 01/05/2023
The product is satisfactory, the customer service is not. After placing an order I received the wrong product by mistake, so I reported it. 2 solutions were proposed to me 2 weeks later after several exchanges: - 50% on the next order - sending a return label Result, after almost a month I still do not have the product I ordered because I did not have time to rectify their error. Too bad the customer service is not top notch. I like the product but I didn't like this last experience, I'm not sure I would recommend.
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Amelie A.
Rating: 4 out of 5
following a purchase from 11/05/2023
just incredible no negative reaction on my skin I who struggled I found a great brand and I talk about it around me
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Maria A.
Rating: 2 out of 5
following a purchase from 11/05/2023
Order that had to be restarted more than 15 days after receiving it
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Selma P.
Rating: 4 out of 5
following a purchase from 10/05/2023
I really like the products, I've been using them for a few months now and I have much less acne... even during my cycle 👍
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Chatry O.
Rating: 4 out of 5
following a purchase from 09/05/2023
I love his products, the skin is super soft
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Ilham B.
Rating: 2 out of 5
following a purchase from 09/05/2023
I ordered 2 soaps (goat milk) and I received only 1, thank you for delivering the remaining soap
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Virginie C.
Rating: 4 out of 5
following a purchase from 10/05/2023
Satisfying product, very happy with my purchase. I find it very soft. What a pleasure Thank you
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Céline V.
Rating: 3 out of 5
following a purchase from 08/05/2023
I did not receive exactly what I ordered.
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Laetitia B.
Rating: 4 out of 5
following a purchase from 05/05/2023
At the top as usual
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Margot C.
Rating: 4 out of 5
following a purchase from 08/05/2023
Very good products but sometimes long delivery times.
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Celine M.
Rating: 4 out of 5
following a purchase from 08/05/2023
Correct on the whole
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Rabia G.
Rating: 2 out of 5
following a purchase from 09/05/2023
2 weeks to receive my products. Choronopost sent my package to Bab El Oued disappointed
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Helene F.
Rating: 3 out of 5
following a purchase from 08/05/2023
Time of reception much too long
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Christelle M.
Rating: 2 out of 5
following a purchase from 08/05/2023
I wanted to test the peeling and I had an allergic reaction. I would never recommend this product.
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Lison P.
Rating: 3 out of 5
following a purchase from 30/04/2023
Some products were missing. Fortunately, the customer service is great and my products were finally sent to me.
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