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S
Rating: 2 out of 5
No German explanation
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Customer reviews of Pinup Secret
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 81 338 published reviews
Summary of reviews
The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.
Reviews 2, 3 and 4 stars
Reset filtersC
Rating: 4 out of 5
Very good product
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C
Rating: 4 out of 5
Fast shipping and good products! One star less for the prices: I'm waiting for promotions/sales to order ;-)
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O
Rating: 2 out of 5
I bought the 2 soaps, the exfoliant and the cream and my skin has bumps and is red. Very disappointed given the promises and the price.
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V
Rating: 2 out of 5
This product does not live up to its promises
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T
Rating: 4 out of 5
The soap does not work wonders, but one can notice a slight improvement after 2 weeks of daily use.
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G
Rating: 2 out of 5
I have not received my package yet
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C
Rating: 2 out of 5
I am disappointed with the products! And on top of that, the same thing was put twice on one product, I would not recommend!
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R
Rating: 2 out of 5
The delivery took a long time, the shipping was relatively expensive and then I had to pick up the delivery myself in a shop that was quite far away... Otherwise, the shipping would have become even more expensive.
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S
Rating: 4 out of 5
Always satisfied with pin-up products and recommend them to my friends and at work in the emergency service thank you for the gift I love it
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P
Rating: 4 out of 5
Top
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U
Rating: 2 out of 5
Product super. Delivery not as desired and expected. Despite the surcharge for delivery to the home address, the package was delivered to a parcel shop. Very annoying.
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S
Rating: 4 out of 5
Perfect
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C
Rating: 4 out of 5
The products no longer have the same scent as when I first started buying...
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G
Rating: 4 out of 5
Delivery ok. Why not use the Belgian postal relays as access points?
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M
Rating: 2 out of 5
Really beautiful products & a super scent, but unfortunately I can't tolerate them. It burns in 2 places & I get pimples
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C
Rating: 4 out of 5
A mud mask product was opened
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M
Rating: 4 out of 5
I really like the soap but the mask stings and burns my skin
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C
Rating: 4 out of 5
The high transport costs must be communicated more transparently and earlier.
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I
Rating: 4 out of 5
Ordered on 8.12, the shipment is still not here. Maybe it's due to the holidays in between, but I still find it quite long. When I could no longer track the shipment, I quickly received a nice response.
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D
Rating: 3 out of 5
Shipping with DPD is difficult, as a pickup from the external carrier was hardly possible. The carrier has a note on his door where he has adjusted the opening hours. They are reduced to a minimum, so there is hardly a chance to pick up your package.
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M
Rating: 2 out of 5
The shipping costs are too high. 8€ for home delivery, otherwise 6€.
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C
Rating: 4 out of 5
Very effective product, however quite expensive outside of promotions.
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H
Rating: 4 out of 5
Good soap but it does dry the skin a bit. You need to hydrate immediately.
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L
Rating: 4 out of 5
very good
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H
Rating: 3 out of 5
Unfortunately, I accidentally ordered an item that I had only looked at before. I wanted the other 2 items.
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S
Rating: 4 out of 5
For now, I am very satisfied with the Pin Up Secret products. Thank you
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S
Rating: 2 out of 5
The products are good but every time wrong or not all products are delivered, then you have to contact them, there are repeated inquiries from customer service, so you repeatedly invest time and energy into their mistakes and there is no adequate compensation. An offer for a 20% voucher, which is only valid for 6 months and would only benefit the company, because I would then order products that I do not need. So the customer service and especially the packing of the packages is more than unsatisfactory!
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N
Rating: 4 out of 5
Package arrived on time and in good condition
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C
Rating: 2 out of 5
Unfortunately, my order has not arrived and PinUp is showing little cooperation in processing the order or resending it. Therefore, I am still waiting for my money. Very unfortunate, with the feeling of leaving the customer alone.
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F
Rating: 4 out of 5
Very good but the offers don't last long 1 bought 1 given for example otherwise very good product
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E
Rating: 2 out of 5
Unfortunately very unsuitable for my skin. The soap smells very good and spreads well. Unfortunately, it is not usable for my skin type.
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M
Rating: 4 out of 5
Great but delivery a bit slow
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N
Rating: 4 out of 5
I am super happy with the products I received but unfortunately some products suit me less, it's a shame but I still discovered products that I will order again in the future! Thank you Pinup Secret
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D
Rating: 4 out of 5
These are my first products from this brand, satisfied but not enough feedback over the long term!
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L
Rating: 4 out of 5
-
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B
Rating: 4 out of 5
Very happy
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S
Rating: 4 out of 5
Everything is great, but unfortunately the pump bottle of the cream doesn't work. This is the third time. What a pity.
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C
Rating: 4 out of 5
Very good product, I am delighted
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A
Rating: 3 out of 5
The packaging looks significantly larger. This leads to a bit of disappointment due to a very small product quantity. However, I can't say yet how efficient and long-lasting the product is.
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