Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 654 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 2, 3 and 4 stars

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L
Laobe S.
Rating: 4 out of 5
following a purchase from 07/02/2026
Good
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Rebecca W.
Rating: 4 out of 5
following a purchase from 05/02/2026
Good course
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Joanna M.
Rating: 2 out of 5
following a purchase from 05/02/2026
I did not receive what I ordered
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Stephanie B.
Rating: 2 out of 5
following a purchase from 03/02/2026
Very disappointed with the hair range
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Aurélie G.
Rating: 4 out of 5
following a purchase from 30/01/2026
Perfect as usual
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Virginie M.
Rating: 3 out of 5
following a purchase from 26/01/2026
Deliver to a different pickup point than mine 30 minutes from my home
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Anaïs D.
Rating: 3 out of 5
following a purchase from 29/01/2026
Satisfied overall
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Coralie R.
Rating: 4 out of 5
following a purchase from 29/01/2026
I just started my skin care with pin up secret and for now I don't see much difference except that I have much softer skin than before. I'm waiting to see in the coming weeks..
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Lea D.
Rating: 2 out of 5
following a purchase from 29/01/2026
There is a missing product in the purchases I made
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Nathalie P.
Rating: 3 out of 5
following a purchase from 28/01/2026
The interesting prices during the sales encouraged me to try. Fast delivery, however, I am not very excited about the products, the soaps are fine but the scent of the gentle exfoliating care smells very bad, I doubt I will use it again. Not having skin problems, I cannot judge the effectiveness, but I will not repurchase.
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Corinne P.
Rating: 4 out of 5
following a purchase from 27/01/2026
Fast delivery, the soaps create a pleasant foam that is easy to apply, for an idea of effectiveness we will wait a bit to see over time, however for the shampoo and its treatments the products have an effect from the first use, beautiful soft hair
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Dominique S.
Rating: 2 out of 5
following a purchase from 25/01/2026
I was really looking forward to the delivery. But the package was only in the parcel station for one day. When I received the email, it was already too late and my package was gone. That is very, very unfortunate.
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Fanny T.
Rating: 3 out of 5
following a purchase from 23/01/2026
Damaged product
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Isabelle D.
Rating: 2 out of 5
following a purchase from 20/01/2026
I need to return a product that works with a pump and I'm not being sent the return slip
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Béa B.
Rating: 2 out of 5
following a purchase from 21/01/2026
A product was forgotten in my order
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Mireille G.
Rating: 3 out of 5
following a purchase from 20/01/2026
Order error
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Manuela F.
Rating: 2 out of 5
following a purchase from 17/01/2026
Unfortunately, my serum was empty and dried out...
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Sarah M.
Rating: 2 out of 5
following a purchase from 18/01/2026
No German explanation
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Cyrille M.
Rating: 4 out of 5
following a purchase from 17/01/2026
Very good product
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Céline P.
Rating: 4 out of 5
following a purchase from 14/01/2026
Fast shipping and good products! One star less for the prices: I'm waiting for promotions/sales to order ;-)
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Ouassima S.
Rating: 2 out of 5
following a purchase from 02/01/2026
I bought the 2 soaps, the exfoliant and the cream and my skin has bumps and is red. Very disappointed given the promises and the price.
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Valerie C.
Rating: 2 out of 5
following a purchase from 13/01/2026
This product does not live up to its promises
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Tina S.
Rating: 4 out of 5
following a purchase from 12/01/2026
The soap does not work wonders, but one can notice a slight improvement after 2 weeks of daily use.
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Geoffrey M.
Rating: 2 out of 5
following a purchase from 12/01/2026
I have not received my package yet
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Cathy C.
Rating: 2 out of 5
following a purchase from 12/01/2026
I am disappointed with the products! And on top of that, the same thing was put twice on one product, I would not recommend!
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Ruth L.
Rating: 2 out of 5
following a purchase from 08/01/2026
The delivery took a long time, the shipping was relatively expensive and then I had to pick up the delivery myself in a shop that was quite far away... Otherwise, the shipping would have become even more expensive.
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Sabrina L.
Rating: 4 out of 5
following a purchase from 08/01/2026
Always satisfied with pin-up products and recommend them to my friends and at work in the emergency service thank you for the gift I love it
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Pauline T.
Rating: 4 out of 5
following a purchase from 03/01/2026
Top
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Ulrike G.
Rating: 2 out of 5
following a purchase from 04/01/2026
Product super. Delivery not as desired and expected. Despite the surcharge for delivery to the home address, the package was delivered to a parcel shop. Very annoying.
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Sergia P.
Rating: 4 out of 5
following a purchase from 31/12/2025
Perfect
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Constance A.
Rating: 4 out of 5
following a purchase from 30/12/2025
The products no longer have the same scent as when I first started buying...
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Genevieve Sylvia S.
Rating: 4 out of 5
following a purchase from 29/12/2025
Delivery ok. Why not use the Belgian postal relays as access points?
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Marie S.
Rating: 2 out of 5
following a purchase from 28/12/2025
Really beautiful products & a super scent, but unfortunately I can't tolerate them. It burns in 2 places & I get pimples
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Cindy S.
Rating: 4 out of 5
following a purchase from 22/12/2025
A mud mask product was opened
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Margaux Z.
Rating: 4 out of 5
following a purchase from 18/12/2025
I really like the soap but the mask stings and burns my skin
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Christopher B.
Rating: 4 out of 5
following a purchase from 17/12/2025
The high transport costs must be communicated more transparently and earlier.
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Irina E.
Rating: 4 out of 5
following a purchase from 05/12/2025
Ordered on 8.12, the shipment is still not here. Maybe it's due to the holidays in between, but I still find it quite long. When I could no longer track the shipment, I quickly received a nice response.
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Diana B.
Rating: 3 out of 5
following a purchase from 11/12/2025
Shipping with DPD is difficult, as a pickup from the external carrier was hardly possible. The carrier has a note on his door where he has adjusted the opening hours. They are reduced to a minimum, so there is hardly a chance to pick up your package.
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Merle S.
Rating: 2 out of 5
following a purchase from 11/12/2025
The shipping costs are too high. 8€ for home delivery, otherwise 6€.
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Cloé M.
Rating: 4 out of 5
following a purchase from 06/12/2025
Very effective product, however quite expensive outside of promotions.
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