Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 655 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 2, 3 and 4 stars

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G
Gaelle G.
Rating: 3 out of 5
following a purchase from 28/04/2023
I am missing a product and it is still not solved
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Hanane B.
Rating: 2 out of 5
following a purchase from 01/05/2023
The soap caused me to have redness, pimples and irritation.
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Prescillia I.
Rating: 2 out of 5
following a purchase from 03/05/2023
Unfortunately order received by half
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Fiona P.
Rating: 2 out of 5
following a purchase from 20/04/2023
I asked for my products to be delivered to a relay near my home, and finally I was informed that the delivery was made about 50 km from my home. Following which I contact the customer service pin up who clears himself of the problem of delivery by saying that it does not manage this part there. After I had to report the error to the carriers myself, I was informed that the package would be delivered to the initial relay chosen. And in the end I had to go pick up my package in the neighboring city in times exceeded those planned.
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Valérie M.
Rating: 4 out of 5
following a purchase from 27/04/2023
Very well protected but long for a first delivery
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Florence R.
Rating: 4 out of 5
following a purchase from 27/04/2023
all perfect
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Angélique C.
Rating: 4 out of 5
following a purchase from 27/04/2023
Perfect
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Anne-Marie R.
Rating: 2 out of 5
following a purchase from 25/04/2023
I couldn't use either the exfoliator or the mask. As soon as I put it on my skin, it burned. I had to take it off. I was scarlet and my skin was burning.
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Françoise D.
Rating: 2 out of 5
following a purchase from 22/04/2023
I placed an order and received it well. But there were some items missing so I reported it. I was told that they would send me back the forgotten items but again I received but still 1 item missing... disappointed!
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Maryna M.
Rating: 2 out of 5
following a purchase from 23/04/2023
Null after sales service! The package was not prepared correctly and my order was missing a product! I paid for it! But it was a shame to put the blame on the delivery when I made it clear that it was impossible because the box was in perfect condition and the security tape was in perfect condition!
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Ghislaine C.
Rating: 4 out of 5
following a purchase from 12/04/2023
Received my order impeccable 👍😊 I love the products
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Kissy R.
Rating: 4 out of 5
following a purchase from 19/04/2023
I recommend 100 percent I love their products but the prices stop
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Nassera D.
Rating: 4 out of 5
following a purchase from 20/04/2023
Product well received at temp the soap the brunette are perfect but the cream dries my skin
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Ryanath A.
Rating: 3 out of 5
following a purchase from 18/04/2023
Satisfactory but when I ordered it there was the brush that I did not receive
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Celine M.
Rating: 4 out of 5
following a purchase from 17/04/2023
I am satisfied with the products, from the packaging to the soap or cream. I like the strong smell of tea tree! We feel clean after soaping!
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Rebecca P.
Rating: 4 out of 5
following a purchase from 18/04/2023
Good product Received on time Satisfied
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Laetitia G.
Rating: 4 out of 5
following a purchase from 17/04/2023
Received on time and in good condition. On the other hand, they made a mistake in the address when sending (Italy instead of France). Had to contact customer service to correct this incomprehensible error. No apologies from them but the package finally arrived
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Linda D.
Rating: 3 out of 5
following a purchase from 17/04/2023
This remains expensive
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Elodie C.
Rating: 4 out of 5
following a purchase from 16/04/2023
For the moment I am quite satisfied with the oil-free cream and the soap I use it only once a day, otherwise it makes my skin a little dry.
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Kenza M.
Rating: 3 out of 5
following a purchase from 14/04/2023
I thought it was 2 products but there was only one and one thing to put on it
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Brigitte V.
Rating: 3 out of 5
following a purchase from 16/04/2023
The mask was not closed properly so there was some around the jar but the soap was great
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Clemence M.
Rating: 4 out of 5
following a purchase from 14/04/2023
The soap/mask is really good, be careful for pregnant or breastfeeding women because it contains essential oils. The peeling on the other hand is disappointing, unpleasant smell and texture, leaves flakes after 48h. I recommend the soap which keeps its promises.
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Vinciane J.
Rating: 3 out of 5
following a purchase from 15/04/2023
Usually I have no worries. But here the jar arrived and it was already opened, half of the cream had dried. I sent a message but got no answer. Very disappointed considering the prices!
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Eve P.
Rating: 2 out of 5
following a purchase from 16/04/2023
The products are great, my skin is smoother, I have no imperfections and my pores are filled in. However, I'm taking stars off because of the brush: after a week of use, the hairs have all come off.
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Zainaba H.
Rating: 3 out of 5
following a purchase from 12/04/2023
I ordered a pouch to transport the products and I did not receive it but the products are perfect
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Angele S.
Rating: 4 out of 5
following a purchase from 11/04/2023
Delivery a little long
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Sendra R.
Rating: 4 out of 5
following a purchase from 14/04/2023
Fast order processing. RAS
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Adoracion B.
Rating: 4 out of 5
following a purchase from 11/04/2023
Very good product
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Josette D.
Rating: 4 out of 5
following a purchase from 08/04/2023
VERY GOOD
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Céline D.
Rating: 4 out of 5
following a purchase from 08/04/2023
Very good but the prices are extremely high.
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Mabrouka G.
Rating: 4 out of 5
following a purchase from 07/04/2023
Fast delivery
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Dina D.
Rating: 4 out of 5
following a purchase from 06/04/2023
Excellent product! Delivery time a little long
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Montserrat C.
Rating: 4 out of 5
following a purchase from 07/04/2023
I love the soap and the oil free cream the only little hitch is the price is a bit high.
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Maguette N.
Rating: 4 out of 5
following a purchase from 31/03/2023
Great! Only drawback: the new packaging, the cap does not hold and impossible to know where I am in my consumption to anticipate the purchase. This was not a problem with the previous packaging.
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Floriane G.
Rating: 3 out of 5
following a purchase from 04/04/2023
There was one product missing that I still haven't received!
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Cristina G.
Rating: 4 out of 5
following a purchase from 04/04/2023
Great products
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Annabelle L.
Rating: 3 out of 5
following a purchase from 04/04/2023
Usually very satisfied with my orders I came across a product where the pump does not work unfortunately I found a solution to use to get the product out anyway but I am a little disappointed I admit it does not remove the quality of your products I reassure you.
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Marion S.
Rating: 3 out of 5
following a purchase from 03/04/2023
The package was received on time with good packaging. One of the two products did not have a "quality certi" sticker and the cap was already open when I opened the bottle... So I don't dare to use the makeup remover.
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Charlotte D.
Rating: 2 out of 5
following a purchase from 03/04/2023
Two out of three products arrived damaged
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Marie-Line C.
Rating: 4 out of 5
following a purchase from 03/04/2023
Very good products, a little expensive to buy often.
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