Customer reviews of Pinup Secret

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Marion P.

Rating: 3 out of 5

Published on 28/01/2023 à 17h41 following a purchase from 14/01/2023

Very good product eliminating pimples but makes the skin really dry despite the cream, skin peels

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Virginie A.

Rating: 4 out of 5

Published on 28/01/2023 à 17h38 following a purchase from 13/01/2023

During my order I received a product that I had not ordered instead of the one I wanted. After complaining to the customer service, the voucher was sent back to me. Good reactivity and speed of service.

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Julie L.

Rating: 2 out of 5

Published on 28/01/2023 à 17h37 following a purchase from 13/01/2023

In 2 weeks the products dried out my skin and made it red and flaky.

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Laila E.

Rating: 3 out of 5

Published on 27/01/2023 à 13h15 following a purchase from 12/01/2023

The products are great, however I am disappointed, because I ordered 2 C ffrets each with a pouch, but there was only one pouch in the package. Otherwise good product and fast shipping

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Maximilien D.

Rating: 2 out of 5

Published on 25/01/2023 à 14h30 following a purchase from 06/01/2023

I have been a loyal customer for many years because the products are really high quality. But my last order at Pin Up secret disappointed me a lot, because I received only half of the products! On an order has 150Euros (except promotional code) I find totally scandalous. And the after sales service is almost inexistent. They answered me 4 days later, telling me that I had 24 hours after receipt of the package, to make a claim with photos. I was waiting for their answer for 4 days. Clever! Too bad that this happens too often...

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Sarah S.

Rating: 2 out of 5

Published on 24/01/2023 à 23h33 following a purchase from 11/01/2023

this soap makes the skin very dry and makes boitons i don't recommend it! in addition it smells bad 🤮 very disappointed

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Christine P.

Rating: 4 out of 5

Published on 24/01/2023 à 19h55 following a purchase from 11/01/2023

I am starting to use your products, at first my skin was tight and stinging. Now my water is starting to get used to it, very good product

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Raphael S.

Rating: 3 out of 5

Published on 24/01/2023 à 18h38 following a purchase from 11/01/2023

I waited more than 15 days to get it back and I'm also using colissimo. I'm testing goat's milk soap so for the moment everything is going well for the return to the verra

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Alexandra M.

Rating: 3 out of 5

Published on 24/01/2023 à 17h56 following a purchase from 11/01/2023

Too bad that the cap of the cream does not hold the jar, can be revised the product .

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Nadège B.

Rating: 2 out of 5

Published on 24/01/2023 à 17h44 following a purchase from 12/01/2023

I am missing the entire soap box than the lid!!!

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Leslie O.

Rating: 3 out of 5

Published on 24/01/2023 à 16h23 following a purchase from 10/01/2023

The goat's milk soap is great but the scrub and mask are not satisfactory.

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Izaline C.

Rating: 3 out of 5

Published on 24/01/2023 à 05h50 following a purchase from 06/01/2023

I will recommend with pleasure but only one small problem that I had during my 1st order I did not receive one of the products I ordered but otherwise it's all OK I sent a message to say to see now if they do something.

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Marie G.

Rating: 3 out of 5

Published on 23/01/2023 à 22h34 following a purchase from 07/08/2022

Disappointed by the face peel, it is difficult to remove and forms pellets on the skin difficult to get rid of.

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Charlotte P.

Rating: 3 out of 5

Published on 23/01/2023 à 22h07 following a purchase from 11/01/2023

Doesn't suit me

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Lydia V.

Rating: 3 out of 5

Published on 23/01/2023 à 21h46 following a purchase from 10/01/2023

I received my package, it's just the delivery time that was long

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Claire M.

Rating: 4 out of 5

Published on 22/01/2023 à 20h15 following a purchase from 08/01/2023

Apart from a tracking not up to date (maybe it comes from colissimo) everything arrived in good condition and the products are in conformity

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Marie-José E.

Rating: 4 out of 5

Published on 22/01/2023 à 17h24 following a purchase from 06/01/2023

Always happy

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Stéphanie Z.

Rating: 2 out of 5

Published on 22/01/2023 à 16h13 following a purchase from 09/01/2023

Unfortunately, I have to throw away all the oil-free cream, despite the red spots and very dry skin. I am disappointed.

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Clara Q.

Rating: 4 out of 5

Published on 22/01/2023 à 16h04 following a purchase from 06/01/2023

Delivery time longer than expected but very well packed.

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Corinne B.

Rating: 3 out of 5

Published on 22/01/2023 à 15h43 following a purchase from 08/01/2023

The lavender smell of the soap is not great for me.

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Camille J.

Rating: 2 out of 5

Published on 22/01/2023 à 15h19 following a purchase from 08/01/2023

I am missing some products and to this day I still have not received any feedback from them...

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Louise B.

Rating: 3 out of 5

Published on 22/01/2023 à 15h11 following a purchase from 08/01/2023

I did not receive the right order, so I sent my package back, waiting for my package.

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Elodie L.

Rating: 3 out of 5

Published on 22/01/2023 à 15h05 following a purchase from 07/01/2023

It brings out more of my imperfections

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Marie A.

Rating: 3 out of 5

Published on 22/01/2023 à 14h57 following a purchase from 07/01/2023

Late delivery service and disappointed with the package received. It is still early to judge the products themselves so my review did not take into account the products.

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Vaimiti P.

Rating: 4 out of 5

Published on 22/01/2023 à 14h42 following a purchase from 07/01/2023

Perfect

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Françoise D.

Rating: 3 out of 5

Published on 22/01/2023 à 12h01 following a purchase from 09/01/2023

Top

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Karine C.

Rating: 4 out of 5

Published on 22/01/2023 à 11h27 following a purchase from 06/01/2023

I am delighted with the soap it is top as well as the smell As for the cream without oil dries my skin a lot I am disappointed

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Anissa D.

Rating: 3 out of 5

Published on 21/01/2023 à 15h09 following a purchase from 07/01/2023

I recommend the products. Fast delivery. However, I had sent an email a while ago to report a cream that arrived broken and no return. At the price of the products, Too bad... maybe the customer service has improved since then! 😉

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Ludivine P.

Rating: 3 out of 5

Published on 21/01/2023 à 14h39 following a purchase from 08/01/2023

The order arrived rather quickly however I did not appreciate the aspect of the cream without oil that I threw directly I felt like an immediate discomfort on the skin. The soap is good, the smell is not unpleasant, but for the cleansing milk it's a horror to get the product out, it should have been done in a pump. The same goes for the mist, I didn't like the style of the spray bottle, I'm even thinking of transferring it to another spray bottle to make it more practical. The packaging remains very simplistic for its price.

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Justine B.

Rating: 4 out of 5

Published on 21/01/2023 à 13h14 following a purchase from 07/01/2023

Good products

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Anais G.

Rating: 4 out of 5

Published on 21/01/2023 à 11h40 following a purchase from 08/01/2023

Very good product But quite expensive

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Severine M.

Rating: 4 out of 5

Published on 21/01/2023 à 11h40 following a purchase from 07/01/2023

Soap with goat milk and clarifying cream effective against imperfections and pimples, smells good. Good negative dry well moisturize after application.

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Beatrice M.

Rating: 2 out of 5

Published on 19/01/2023 à 21h10 following a purchase from 30/12/2022

Order not delivered to the right address very disappointed.

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Céline G.

Rating: 2 out of 5

Published on 19/01/2023 à 16h59 following a purchase from 01/01/2023

I had to pay more than 20.- in customs fees... which was not specified when I ordered. Next time I will buy a goat milk soap in Switzerland.

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Hafida Z.

Rating: 4 out of 5

Published on 18/01/2023 à 13h46 following a purchase from 05/01/2023

I am very satisfied

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Ulrike J.

Rating: 4 out of 5

Published on 18/01/2023 à 08h29 following a purchase from 03/01/2023

Quality product. Arrives quickly and in good condition.

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Severine C.

Rating: 4 out of 5

Published on 18/01/2023 à 06h03 following a purchase from 04/01/2023

Very good products that help me with my skin problems just level of prices is expensive but often offers and promo code so we manage to balance

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Angélica P.

Rating: 2 out of 5

Published on 17/01/2023 à 20h48 following a purchase from 03/01/2023

The pump bottle of my oil-free cream is defective... The cream does not come out and has a different texture.

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Christelle R.

Rating: 2 out of 5

Published on 17/01/2023 à 11h54 following a purchase from 04/01/2023

The products are very good because I am used to order them so there is no doubt about it. However, the delivery is still to be desired. We had free delivery at home and the delivery man did not bother to call once we got there. He just said that we had not answered and I was at home. Result...I had to go to the post office to pick it up

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Céline J.

Rating: 2 out of 5

Published on 17/01/2023 à 10h45 following a purchase from 13/12/2022

Not commercial of the whole, it had forgotten an article in my order to me one returned it without any explanation nor gesture of their share...

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