Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 654 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 2, 3 and 4 stars

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C
Charlotte B.
Rating: 3 out of 5
following a purchase from 08/10/2025
The Eden Garden mist contains phenoxyethanol; too bad because the mist really gives a feeling of freshness after application. The goat milk soap should be used with caution for sensitive skin, not every day. The oil-free cream is greasy upon application, its texture lacks lightness. Otherwise, the packaging is pretty.
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Soumia A.
Rating: 4 out of 5
following a purchase from 08/10/2025
Quality product
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Martine R.
Rating: 4 out of 5
following a purchase from 06/10/2025
Very good mask that leaves my skin soft. I love it.
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Dorothee J.
Rating: 2 out of 5
following a purchase from 04/10/2025
My chamomile cream is so thick that nothing comes out of the pump dispenser. My facial scrub is a solid lump.
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Simone M.
Rating: 2 out of 5
following a purchase from 03/10/2025
Delivery is only available in selected stores. The package has now been returned. I request a refund of the costs
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Leila T.
Rating: 3 out of 5
following a purchase from 04/10/2025
I think it's not suitable for the issue of hormonal acne, the soap is still great but I tried the creams and scrub, I'm not a fan
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Sonia A.
Rating: 3 out of 5
following a purchase from 05/10/2025
I would have given more but I'm a bit disappointed, I received my order but with my promo code I was supposed to get a free product which I did not receive in my package, so a bit disappointed
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Carole M.
Rating: 4 out of 5
following a purchase from 01/10/2025
Very good product
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Emilie L.
Rating: 4 out of 5
following a purchase from 30/09/2025
Return bin
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Sylviane R.
Rating: 4 out of 5
following a purchase from 30/09/2025
Good product this goat milk soap (the white one) from Pin Up Secret
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Jennifer G.
Rating: 4 out of 5
following a purchase from 25/09/2025
The prices are a bit expensive but they are very good products
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Johanna B.
Rating: 3 out of 5
following a purchase from 22/09/2025
Products like goat milk soap in 70g are never in stock, I had to pay more for the 120g and yet waited more than 1 month
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Andrea D.
Rating: 4 out of 5
following a purchase from 23/09/2025
Great product
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Tania P.
Rating: 2 out of 5
following a purchase from 25/09/2025
The turmeric mask completely irritated my face
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Margaux L.
Rating: 3 out of 5
following a purchase from 22/09/2025
One product out of 2 had a defect I can't use the cream properly, the pump doesn't work ...
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Ceyda U.
Rating: 2 out of 5
following a purchase from 21/09/2025
My package has arrived at the pickup point but I cannot collect it, the pickup point is closed. As of today, I still do not have my order......
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Anni B.
Rating: 3 out of 5
following a purchase from 20/09/2025
The article is great, but the processing of the order process is not good. The home address is simply not taken over despite being provided.
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Limam R.
Rating: 2 out of 5
following a purchase from 20/09/2025
Sorry to inform you that I received an incomplete order. I did not receive the soap box
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Helene D.
Rating: 4 out of 5
following a purchase from 16/09/2025
Very good products
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Sandra B.
Rating: 4 out of 5
following a purchase from 14/09/2025
Allergic reaction in combo of several products
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Laetitia P.
Rating: 4 out of 5
following a purchase from 15/09/2025
Fast delivery, products matching my expectations. I recommend
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Aouatif L.
Rating: 4 out of 5
following a purchase from 13/09/2025
The goat milk soap is great. I have been using it for at least 3 years. The turmeric one is the same, I have been using it for over a year and it is fantastic! However, the oil-free cream was a big disappointment. The smell is too strong for me and when I apply it, my eyes turn red (even though I obviously avoid the eye area).
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Ilka O.
Rating: 3 out of 5
following a purchase from 10/09/2025
I'm very satisfied with the product. It's just too expensive.
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Saskia B.
Rating: 3 out of 5
following a purchase from 11/07/2025
The products are good and I have been buying them for years. However, a lot has changed in the last year. The packaging has been changed, the pump no longer works well. Furthermore, incorrect products are regularly delivered and the customer service is rude, with the extra effort falling on the customer, and the customer service does not offer any compensation on its own. When a company repeatedly makes mistakes, the customer should not have to suffer on multiple levels.
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Claire L.
Rating: 4 out of 5
following a purchase from 02/09/2025
Always satisfied
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Jasmin K.
Rating: 3 out of 5
following a purchase from 22/08/2025
One of the three products is unfortunately not suitable for me, otherwise I am satisfied.
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Yvonne S.
Rating: 4 out of 5
following a purchase from 22/08/2025
I am satisfied with the soap. Unfortunately, the soap dish is not that good as it is open at the bottom. For traveling, the soap must always be dry; otherwise, the entire toiletry bag gets wet. An additionally closed coaster would be advantageous for transport.
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Hicham S.
Rating: 4 out of 5
following a purchase from 18/08/2025
Super
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Annie C.
Rating: 4 out of 5
following a purchase from 15/08/2025
I have been using this goat milk cleanser for a long time and I am very satisfied with it.
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Béatrice N.
Rating: 4 out of 5
following a purchase from 17/08/2025
Good but a bit expensive without promotion
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Véronique N.
Rating: 4 out of 5
following a purchase from 13/08/2025
This soap is great. I, who have oily skin, am satisfied with my purchase.
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Daniele S.
Rating: 4 out of 5
following a purchase from 08/08/2025
Good products, pleasant to use
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Farida L.
Rating: 4 out of 5
following a purchase from 02/08/2025
Very well, just the price for a soap is expensive.
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Marylin L.
Rating: 4 out of 5
following a purchase from 29/07/2025
Order received quickly, defective product but solution found with customer service
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Carine S.
Rating: 4 out of 5
following a purchase from 22/07/2025
ras
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Véronique D.
Rating: 4 out of 5
following a purchase from 24/07/2025
Undelivered package and delivery announced by mail
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Frederike C.
Rating: 3 out of 5
following a purchase from 18/07/2025
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Maeva H.
Rating: 4 out of 5
following a purchase from 18/07/2025
Very good results
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Julia B.
Rating: 4 out of 5
following a purchase from 17/07/2025
Products are simply top-notch and highly recommended. However, shipping takes a bit too long.
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Vergerolle L.
Rating: 3 out of 5
following a purchase from 15/07/2025
10/10
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