Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 896 published reviews

Summary of reviews

Pinup Secret consistently delivers products that customers rely on for daily routines, with goat milk soap and oil-free cream highlighted as foundational items that brighten skin, reduce imperfections, and support a smoother, non-greasy texture. Customers praise fast, reliable delivery, well-packaged orders, and repeat purchases over years, underscoring trust in the brand and ongoing satisfaction. Positive experiences also emphasize visible skincare improvements, including fewer pimples, brighter complexions, and a refreshed look, along with enthusiastic recommendations and long-term loyalty.

Reviews 2, 3 and 4 stars

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Nicole G.
Rating: 4 out of 5
following a purchase from 01/02/2025
Very satisfied with your products (cream and fluid soap). Delivery time and quality very good. A small problem with the glass bottle for the fluid, which has become opaque (previously transparent), making it difficult to see how much is left in the bottle.
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Nicole D.
Rating: 2 out of 5
following a purchase from 28/01/2025
I am very happy with the products I have bought so far. However, with my last order I didn't like the smell of one product and wanted to send it back and I still haven't heard back.
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Gaëlle H.
Rating: 3 out of 5
following a purchase from 31/01/2025
The brand is great but I paid 52€ for my order and I had to pay 30€ in customs fees.
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Manuela G.
Rating: 3 out of 5
following a purchase from 29/01/2025
I had already tested the oil-free creams, which I support very well, and to my great surprise I got red patches all over my face. I don't know if the composition has changed, but I had an instant allergic reaction.
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Voahary R.
Rating: 3 out of 5
following a purchase from 27/01/2025
Very long delivery times
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Nadine S.
Rating: 3 out of 5
following a purchase from 27/01/2025
Unfortunately, the soap stings my eyes extremely, even without direct eye contact. My skin is also very blemished since I started using the product, I hope this is just an initial aggravation and will get better.
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Nora B.
Rating: 3 out of 5
following a purchase from 29/01/2025
Makes skin soft but very small 😓
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Anais J.
Rating: 4 out of 5
following a purchase from 26/01/2025
Great soap, but not the box which is huge and unattractive and would have deserved to be used for transport too. Prompt after-sales service, but it's a shame not to be able to return if unsatisfied.
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Ramatoulaye B.
Rating: 4 out of 5
following a purchase from 24/01/2025
Excellent product
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Patricia C.
Rating: 3 out of 5
following a purchase from 23/01/2025
Products with an unnatural composition,, disappointed
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Alexandra H.
Rating: 2 out of 5
following a purchase from 23/01/2025
Product missing from the order (forgotten during preparation) instead of sending it back to me immediately...offer to buy a product so that it can be sent back to me...with a promotional code...
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Pascale C.
Rating: 3 out of 5
following a purchase from 08/01/2025
Every other product of good quality
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Mary-Ann M.
Rating: 3 out of 5
following a purchase from 15/01/2025
My oil-free cream is not liquid and is unusable 😅
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Pledel M.
Rating: 4 out of 5
following a purchase from 09/01/2025
Good site and order made at Pin up Secret
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Jenna O.
Rating: 2 out of 5
following a purchase from 09/01/2025
I did not receive my order in full, some products are missing and the worst thing is that I am asked to place a new order in order to receive what is missing in addition to a new purchase.
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Daniela P.
Rating: 3 out of 5
following a purchase from 16/01/2025
The scent is very pleasant, but the soap dries out my face.
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Amira B.
Rating: 3 out of 5
following a purchase from 22/01/2025
Soap is too dry and stings the eyes
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Audrey D.
Rating: 4 out of 5
following a purchase from 21/01/2025
Improves skin quality
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Iris P.
Rating: 2 out of 5
following a purchase from 20/01/2025
Delivery with DPD was a disaster.
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Marie France G.
Rating: 4 out of 5
following a purchase from 16/01/2025
Very good
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Elvire Melissa S.
Rating: 4 out of 5
following a purchase from 19/01/2025
As usual, I love using the goat's milk soap, it softens my skin, and I've noticed that it becomes clearer.
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Tina D.
Rating: 4 out of 5
following a purchase from 17/01/2025
Very good products
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Virginie B.
Rating: 2 out of 5
following a purchase from 17/01/2025
I am half satisfied with my purchase...... I was able to take back my pin up secret soap which is top and the radiance booster soap 😊✨️ On the other hand I was enthusiastic about staying there cream without oil but the pump doesn't work....devoir deviser and take the cream with the stem 🙁😟 Would you have a solution? All in all I really like the brand and the products are topissimes
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Laura V.
Rating: 4 out of 5
following a purchase from 17/01/2025
Delivery via DPD was unfortunately a disaster, but otherwise very satisfied 👍🏻
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Peter H.
Rating: 2 out of 5
following a purchase from 14/01/2025
The product is good, but the ordering process is really poor. The fact that nowadays the password used is sent unencrypted by e-mail is grossly negligent and should be punished!!!
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Briens V.
Rating: 4 out of 5
following a purchase from 10/01/2025
Very pleasant sensation after a good cleansing of the skin and a pleasant smell.
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Sophia H.
Rating: 4 out of 5
following a purchase from 08/01/2025
It feels good. But I can't say much about it yet. I'll have to wait a few days or weeks to see whether it really helps the skin. Soap feels good though.
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Leah S.
Rating: 4 out of 5
following a purchase from 11/01/2025
As I've only been using my product for a week, I can't say much about it yet. I really like it so far, except that I have really tight and dry skin after using it. But my night cream takes care of that and I don't notice any more. I would buy it again and again.
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Amandine R.
Rating: 4 out of 5
following a purchase from 10/01/2025
Overall, the products are great. Just a big intolerance to the bi-phase make-up remover. My eyes got all red and puffy. As soon as I applied it, I felt a burning sensation, I should have stopped using it straight away...
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Evelyne B.
Rating: 3 out of 5
following a purchase from 11/01/2025
I chose so because if I remember (had several orders) the tracking was not so the burner but it was in the delivery time :-) so far I could not use the soap yet must still wait
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Mame Diarra D.
Rating: 4 out of 5
following a purchase from 09/01/2025
Efficient
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Julie K.
Rating: 4 out of 5
following a purchase from 08/01/2025
Order arrived quickly, to see with time for the effects.
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Steeve C.
Rating: 4 out of 5
following a purchase from 04/01/2025
It was pretty good
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Vanessa A.
Rating: 2 out of 5
following a purchase from 07/01/2025
Extremely long delivery time
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Christel M.
Rating: 4 out of 5
following a purchase from 28/12/2024
Great 👍
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Sarah R.
Rating: 4 out of 5
following a purchase from 01/01/2025
I really like the pinup secret products ☺️
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Vanessa P.
Rating: 2 out of 5
following a purchase from 03/01/2025
The products themselves really great, I had applied a discount code in the shopping cart but then supposedly was no longer valid ... Funny that you could still use it though...it annoyed me a bit
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Claudine C.
Rating: 4 out of 5
following a purchase from 02/01/2025
All OK bravo
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Julia S.
Rating: 2 out of 5
following a purchase from 29/12/2024
Delivery takes too long and I received the wrong product
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Christina B.
Rating: 3 out of 5
following a purchase from 27/12/2024
The order took a little longer, but that was probably because I ordered just before New Year's Eve. That's why I didn't find the slightly longer delivery time quite so bad. What does bother me, however, is that you can only order the parcel to a DPD pick-up store and not directly to your home. I don't think that's appropriate in the year 2024.
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