Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 654 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 2, 3 and 4 stars

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A
Anais J.
Rating: 4 out of 5
following a purchase from 26/01/2025
Great soap, but not the box which is huge and unattractive and would have deserved to be used for transport too. Prompt after-sales service, but it's a shame not to be able to return if unsatisfied.
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Ramatoulaye B.
Rating: 4 out of 5
following a purchase from 24/01/2025
Excellent product
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Patricia C.
Rating: 3 out of 5
following a purchase from 23/01/2025
Products with an unnatural composition,, disappointed
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Alexandra H.
Rating: 2 out of 5
following a purchase from 23/01/2025
Product missing from the order (forgotten during preparation) instead of sending it back to me immediately...offer to buy a product so that it can be sent back to me...with a promotional code...
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Pascale C.
Rating: 3 out of 5
following a purchase from 08/01/2025
Every other product of good quality
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Mary-Ann M.
Rating: 3 out of 5
following a purchase from 15/01/2025
My oil-free cream is not liquid and is unusable 😅
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Pledel M.
Rating: 4 out of 5
following a purchase from 09/01/2025
Good site and order made at Pin up Secret
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Jenna O.
Rating: 2 out of 5
following a purchase from 09/01/2025
I did not receive my order in full, some products are missing and the worst thing is that I am asked to place a new order in order to receive what is missing in addition to a new purchase.
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Daniela P.
Rating: 3 out of 5
following a purchase from 16/01/2025
The scent is very pleasant, but the soap dries out my face.
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Amira B.
Rating: 3 out of 5
following a purchase from 22/01/2025
Soap is too dry and stings the eyes
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Audrey D.
Rating: 4 out of 5
following a purchase from 21/01/2025
Improves skin quality
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Iris P.
Rating: 2 out of 5
following a purchase from 20/01/2025
Delivery with DPD was a disaster.
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Marie France G.
Rating: 4 out of 5
following a purchase from 16/01/2025
Very good
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Elvire Melissa S.
Rating: 4 out of 5
following a purchase from 19/01/2025
As usual, I love using the goat's milk soap, it softens my skin, and I've noticed that it becomes clearer.
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Tina D.
Rating: 4 out of 5
following a purchase from 17/01/2025
Very good products
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Virginie B.
Rating: 2 out of 5
following a purchase from 17/01/2025
I am half satisfied with my purchase...... I was able to take back my pin up secret soap which is top and the radiance booster soap 😊✨️ On the other hand I was enthusiastic about staying there cream without oil but the pump doesn't work....devoir deviser and take the cream with the stem 🙁😟 Would you have a solution? All in all I really like the brand and the products are topissimes
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Laura V.
Rating: 4 out of 5
following a purchase from 17/01/2025
Delivery via DPD was unfortunately a disaster, but otherwise very satisfied 👍🏻
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Peter H.
Rating: 2 out of 5
following a purchase from 14/01/2025
The product is good, but the ordering process is really poor. The fact that nowadays the password used is sent unencrypted by e-mail is grossly negligent and should be punished!!!
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Briens V.
Rating: 4 out of 5
following a purchase from 10/01/2025
Very pleasant sensation after a good cleansing of the skin and a pleasant smell.
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Sophia H.
Rating: 4 out of 5
following a purchase from 08/01/2025
It feels good. But I can't say much about it yet. I'll have to wait a few days or weeks to see whether it really helps the skin. Soap feels good though.
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Leah S.
Rating: 4 out of 5
following a purchase from 11/01/2025
As I've only been using my product for a week, I can't say much about it yet. I really like it so far, except that I have really tight and dry skin after using it. But my night cream takes care of that and I don't notice any more. I would buy it again and again.
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Amandine R.
Rating: 4 out of 5
following a purchase from 10/01/2025
Overall, the products are great. Just a big intolerance to the bi-phase make-up remover. My eyes got all red and puffy. As soon as I applied it, I felt a burning sensation, I should have stopped using it straight away...
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Evelyne B.
Rating: 3 out of 5
following a purchase from 11/01/2025
I chose so because if I remember (had several orders) the tracking was not so the burner but it was in the delivery time :-) so far I could not use the soap yet must still wait
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Mame Diarra D.
Rating: 4 out of 5
following a purchase from 09/01/2025
Efficient
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Julie K.
Rating: 4 out of 5
following a purchase from 08/01/2025
Order arrived quickly, to see with time for the effects.
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Steeve C.
Rating: 4 out of 5
following a purchase from 04/01/2025
It was pretty good
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Vanessa A.
Rating: 2 out of 5
following a purchase from 07/01/2025
Extremely long delivery time
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Christel M.
Rating: 4 out of 5
following a purchase from 28/12/2024
Great 👍
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Sarah R.
Rating: 4 out of 5
following a purchase from 01/01/2025
I really like the pinup secret products ☺️
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Vanessa P.
Rating: 2 out of 5
following a purchase from 03/01/2025
The products themselves really great, I had applied a discount code in the shopping cart but then supposedly was no longer valid ... Funny that you could still use it though...it annoyed me a bit
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Claudine C.
Rating: 4 out of 5
following a purchase from 02/01/2025
All OK bravo
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Julia S.
Rating: 2 out of 5
following a purchase from 29/12/2024
Delivery takes too long and I received the wrong product
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Christina B.
Rating: 3 out of 5
following a purchase from 27/12/2024
The order took a little longer, but that was probably because I ordered just before New Year's Eve. That's why I didn't find the slightly longer delivery time quite so bad. What does bother me, however, is that you can only order the parcel to a DPD pick-up store and not directly to your home. I don't think that's appropriate in the year 2024.
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Brigitte V.
Rating: 4 out of 5
following a purchase from 27/12/2024
Great product
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Daniela S.
Rating: 3 out of 5
following a purchase from 18/12/2024
I like buying the goat's milk soap but DPD may not be the best choice for delivery. I ordered before Christmas and my parcel has been at my local parcel delivery center for almost a week
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Isabelle R.
Rating: 4 out of 5
following a purchase from 25/12/2024
I've only been using it for a short time, see how long it lasts
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Bahria D.
Rating: 4 out of 5
following a purchase from 24/12/2024
GOOD FOLLOW-UP
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Andrea S.
Rating: 4 out of 5
following a purchase from 19/12/2024
Unfortunately, I never received a final email when the shipment was received at the parcel store. My account still says "dispatch". In the meantime, I have determined that the shipment has been returned to you. As I said, I have not received an email to pick up the parcel. The last time I received an email, it said that the parcel would arrive in 1-2 days and that I would receive another email. Too bad, I would have been very happy about the shipment. I would now be pleased to receive the shipment again or to be able to place an order with the same conditions after a refund. Yours sincerely, A. Schüller
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Caroline P.
Rating: 4 out of 5
following a purchase from 21/12/2024
Shipping took longer than stated
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Leslie L.
Rating: 4 out of 5
following a purchase from 21/12/2024
Looks great
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