Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 654 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

2 star reviews

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Megane M.
Rating: 2 out of 5
following a purchase from 06/05/2022
So the first day of use everything goes well, I have a soft skin, but the following days I started to catch pimples while I NEVER had any! I had bought the goat milk soap because I had heard that it tightens the pores of the skin, and I find myself with a lot of pimples, knowing that I have never had pimples I am really very disappointed
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Anaïs C.
Rating: 2 out of 5
following a purchase from 08/05/2022
After using the products I bought, I developed a lot of pimples that I didn't have at all before. My skin was very itchy when I applied them. I do not recommend pin up secret products.
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Alizee N.
Rating: 2 out of 5
following a purchase from 07/05/2022
Disappointed, it was a year that I ordered this cream, perfect texture, usual smell and there since the change of the pot, the smell is not the same, the texture is not so fine. I am disappointed ...
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Perrine D.
Rating: 2 out of 5
following a purchase from 02/05/2022
Package received quickly (1 week) Disappointed to pay 15€ of customs fees when I used a 16€ promo code... It came back as the base price...
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Aïssatou D.
Rating: 2 out of 5
following a purchase from 29/04/2022
2 stars because the only positive point is the delivery time nothing to say, the time is well respected. On the other hand, surprise, I have one of my products where the lid is cracked. For the price, I was expecting something more solid than cheap plastic. Finally, these products don't seem to be suitable for my facial skin. I bought the goat milk soap and the silky cream. When I use the soap as a mask (once a week and I've been using them for 2 weeks and a few days), it stings and the cream applied after cleansing does not relieve it. On the contrary, it dries my skin. I am disappointed despite all the positive reviews I have read. Too bad for me.
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Christophe C.
Rating: 2 out of 5
following a purchase from 28/04/2022
My feeling about my last purchase is not very good. I had to take steps with your customers following a bug in your system. My account was debited and my purchases were not registered on your site. Following my requests, my order was sent to me but I did not receive any explanation concerning this incident.
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Emma K.
Rating: 2 out of 5
following a purchase from 27/04/2022
Catastrophe... I have pimples in places I would never have suspected possible on my face, at the price it cost me... it sucks and it doesn't fit me at all!! fortunately a natural plant is saving me
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Edith B.
Rating: 2 out of 5
following a purchase from 22/04/2022
I wanted to tell you that I was very disappointed with the reception of the package and especially with the plastic added inside. I buy solid to not use all these plastic bottles anymore, and stop filling my garbage cans unnecessarily. I let you see in picture the quantity of waste received for only 1 product. I buy solid soaps elsewhere and I receive them in an adapted box, without any plastic and their state is impeccable. Moreover you add a plastic around the soap which is itself in a cardboard box! Unfortunately, I question the natural side of the soap that has been in contact (how long?) with this plastic very tight to the product. It's a shame, I don't think I'll order from you anymore
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Amanda C.
Rating: 2 out of 5
following a purchase from 23/04/2022
I love the soaps, but I have the impression that you have changed the components because the soaps do not have the same effect on the skin as the previous ones.
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Jessy N.
Rating: 2 out of 5
following a purchase from 24/04/2022
Disappointed that the oil-free cream is poorly rated on Yuka I dare not give it to my daughter
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Laurie B.
Rating: 2 out of 5
following a purchase from 22/04/2022
2nd order because happy with the 1st. But preferred the old packaging and also and above all I can't get my product while I press I press and nothing comes out so I feel like I've been scammed....so disappointed....
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Elodie D.
Rating: 2 out of 5
following a purchase from 19/04/2022
The order arrived very quickly... but I did not have the precious cream in my package. Instead I got two peels. I'm disappointed because I didn't get the full pack I ordered...
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Severine N.
Rating: 2 out of 5
following a purchase from 16/04/2022
Significant appearance of pimples
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Monique G.
Rating: 2 out of 5
following a purchase from 14/04/2022
I bought the soap on the recommendation of several people and it turns out that it dries out my skin. And the dry oil doesn't help. Given the price I am disgusted. I think this is due to my skin and not the soap. What a shame.
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Elisabeth G.
Rating: 2 out of 5
following a purchase from 12/04/2022
Very dry skin since I started using it 😒
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Elodie L.
Rating: 2 out of 5
following a purchase from 11/04/2022
Burns the skin
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Octavie B.
Rating: 2 out of 5
following a purchase from 09/04/2022
Does not suit me at all. Dry and red skin since I use these products. The smell is not necessarily divine. I have a combination skin with some pimples sometimes, so I don't recommend for this type of skin. When I apply the cream after cleansing with soap, it burns me. Very disappointed.
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Nazeha P.
Rating: 2 out of 5
following a purchase from 11/04/2022
Disappointed by the pump bottle that does not work and no response from the service for the moment
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Idalie R.
Rating: 2 out of 5
following a purchase from 06/04/2022
Very poorly advised
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Agathe J.
Rating: 2 out of 5
following a purchase from 06/04/2022
After a week my skin is very dry and burns. Not recommended.
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Vanessa B.
Rating: 2 out of 5
following a purchase from 05/04/2022
Products not suitable for sensitive skin. Irritation and itching one week after using these products.
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Marina T.
Rating: 2 out of 5
following a purchase from 01/04/2022
No real effect since its use for a few weeks. To be seen in time.
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Constance A.
Rating: 2 out of 5
following a purchase from 27/03/2022
A little disappointed by the cream: indeed I saw on the internet that a change of packaging had taken place however I had the old stock (which seems normal to me until then). My problem is that my cream had dried on the edges and does not have the usual consistency, so I am disappointed to have received the bottom of the cupboard that was left to empty your stocks.
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Kristel M.
Rating: 2 out of 5
following a purchase from 30/03/2022
I'm disappointed every time I order you don't deliver me to the requested relay point. But at the post office I work and I have quite long hours so I'm obliged to go and queue on a Saturday in the post office of Sevran sorry but if we put a delivery address it's not to be delivered elsewhere and it's the 3rd time so I stop ordering pin up products.
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Fjolla U.
Rating: 2 out of 5
following a purchase from 29/03/2022
The peeling a little disappointed, it made me small white buttons by dint of rubbing, but the blackhead scrub very well makes the skin soft.
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Lea B.
Rating: 2 out of 5
following a purchase from 29/03/2022
Lost order, inefficient after sales service and finally the order that was supposed to be delivered at home ended up in a relay point
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Audrey L.
Rating: 2 out of 5
following a purchase from 25/03/2022
My skin is very dry since I use the soap... No change on my comedogenic areas...
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Mélissa D.
Rating: 2 out of 5
following a purchase from 27/03/2022
I've been hearing about the amazing power of PinUp Secret products for years. I bought the soap for over 20€ and it leaves my skin dry and irritated. Garbage can
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Alice M.
Rating: 2 out of 5
following a purchase from 24/03/2022
Since I've been using the pin up secret products I don't see any change in my acne
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Mariama K.
Rating: 2 out of 5
following a purchase from 23/03/2022
Product at the height of the quality communicated. However, when I opened my package, the lid of the cream was broken. Impossible to close the jar properly
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Marilyn B.
Rating: 2 out of 5
following a purchase from 15/02/2022
Order received quickly enough, but I would have thought and I would have liked that by ordering a pack my order is nicely packed and not put in bulk in bubble wrap in a simple delivery box. For a pack purchased I could still have had my products in a nice box especially since it was to offer so it's a little average just received in bubble wrap.
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Nathalie D.
Rating: 2 out of 5
following a purchase from 18/03/2022
Products not suitable for acneic and dehydrated skin.
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Amanda G.
Rating: 2 out of 5
following a purchase from 10/03/2022
I have no doubt that these must be good products but they are not at all suitable for very dry and sensitive skin. After application, my skin feels tight and even drier than before applying the cream.
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Romanella R.
Rating: 2 out of 5
following a purchase from 14/03/2022
It smells good but the only problem is that my skin can't stand it at all
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Anais S.
Rating: 2 out of 5
following a purchase from 14/12/2021
I had ordered the whole range a few years ago because I had severe acne and it had no effect on my skin. I renewed the experience a few months ago, with a much less present acne (thanks to the Cerave soap) and again no result on my skin. I am therefore disappointed by this product, especially at this price. I put two stars for the smell which is very pleasant, we can feel the goat milk, and also for its duration in time, I finished it after 6 months with a use every evening.
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Fanny R.
Rating: 2 out of 5
following a purchase from 10/03/2022
The cream is great but I received the jar broken on the top
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Oumou N.
Rating: 2 out of 5
following a purchase from 09/03/2022
Bof
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Kahina H.
Rating: 2 out of 5
following a purchase from 07/03/2022
Fast shipping. But disappointed with the quality of the products that dry the face too much.
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Sorenza L.
Rating: 2 out of 5
following a purchase from 07/03/2022
26 euros : too expensive for a soap with goat milk (knowing that despite the publicity on this miracle product against acne and on the fact that it is with goat milk ; the goat milk is not the main ingredient of the composition of the soap and besides this one contains comedogenic elements after I don't believe that it caused me more buttons than usual but in any case it didn't remove me : bcp of publicity for a simple soap) However, fast delivery, soap that smells good and lathers well, that applies well: that's nice! As for the cream with goat milk + tea tree; it's not bad but it's still a bit lame for the price --> I don't know if it's of much use (to be seen later for these two products but in any case it should be much more exceptional and miraculous against acne given the huge false publicity built up around these products as well as their price!)
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Claire D.
Rating: 2 out of 5
following a purchase from 03/03/2022
This is the second time I have ordered and I am very disappointed. My package was delivered to a relay point when I had asked for a delivery at my home however I really like your products.
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