Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 654 published reviews
5 65,8k 81% 4 9 503 12% 3 2 459 3% 2 1 306 2% 1 2 613 3%

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

2 star reviews

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A
Akila H.
Rating: 2 out of 5
following a purchase from 30/10/2021
I always have a doubt about the effectiveness of his products there soap is good but the peeling I am very disappointed
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Jessica L.
Rating: 2 out of 5
following a purchase from 01/11/2021
Certainly a very good product, but not for my skin which dried out on the chin and cheeks plus pimples in short it was not the right product for my skin.
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Lindsay V.
Rating: 2 out of 5
following a purchase from 01/11/2021
Hi, usually I am delighted with Pin up secret but in this case I am disappointed with the service. Ordered on November 2 and received only on the 12th, upon receipt of the package, the exfoliating treatment had leaked.
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Murie E.
Rating: 2 out of 5
following a purchase from 31/10/2021
A lot of advertising for poor quality. An after-sales service that is not very explicit. The smell of the products is not pleasant. The products leave a dry skin, the day cream is sticky and the mask causes unpleasant tingling for the skin to the point of being forced to remove it for fear of being burned. The only positive point is the packaging.
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Aurélie G.
Rating: 2 out of 5
following a purchase from 02/11/2021
After 5 days of use I have more pimples than before
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Emilie G.
Rating: 2 out of 5
following a purchase from 01/11/2021
Hello, I am disappointed with the products I bought. The smell of the goat milk soap is really too strong and not natural ... Moreover, following the use of this first week: red patches appeared on my face and my skin is even drier than before using the products.
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Sophie P.
Rating: 2 out of 5
following a purchase from 27/10/2021
I have to say that I am very pleased with the quality of the product and the service I received.
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Urvoy S.
Rating: 2 out of 5
following a purchase from 26/10/2021
I placed an order this summer 2021 and the Precious Cream became grainy disappointed Cordially Sophie
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Fanny G.
Rating: 2 out of 5
following a purchase from 25/10/2021
Disappointed with the after-sales service following ax1 order error
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Mareva D.
Rating: 2 out of 5
following a purchase from 12/10/2021
I received the broken soap....
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Sophie L.
Rating: 2 out of 5
following a purchase from 11/10/2021
Expensive for a soap that for the moment I do not see anything special
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Lolita C.
Rating: 2 out of 5
following a purchase from 27/09/2021
I have sensitive skin and the products sting. Long delivery time.
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Cynthia A.
Rating: 2 out of 5
following a purchase from 05/10/2021
For linstan no change on my skin a little disappointed
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Joanne N.
Rating: 2 out of 5
following a purchase from 27/09/2021
I tested the precious cream I don't like the feeling after I put it on my face, I still have blemishes on my face, I find the range expensive. I wonder if this range is made for my skin. The box is very nice, but considering the price it would have been nice to include a soap box.
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Meryle B.
Rating: 2 out of 5
following a purchase from 28/09/2021
So I've been testing the products for 15 days. I bought the soap, the scrub and the cream. The soap is sumpa and the smell is pleasant... The scrub top And the cream I can not use the bottle is broken. For the after-sales service they are not very pleasant.
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Joanna S.
Rating: 2 out of 5
following a purchase from 24/09/2021
The spring of the cap is broken and the cream comes out very badly ... positive point it smells very good
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Julie R.
Rating: 2 out of 5
following a purchase from 26/09/2021
This is a very personal opinion but I find that the products smell strongly of perfume, and I have sensitive skin so it is not very suitable for me.
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Tiffany C.
Rating: 2 out of 5
following a purchase from 25/09/2021
Very good product. But the delivery paid to be delivered in 48h was not respected and was delivered to me in 1 week.
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Lataifa M.
Rating: 2 out of 5
following a purchase from 26/09/2021
The package arrived after 2 weeks in a disgraceful packaging, and the smell is a terrible smell of insect spray...sorry but I am very disappointed, and it stings and does not foam.
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Anais F.
Rating: 2 out of 5
following a purchase from 23/09/2021
The soap burns my skin ... but the oil-free cream is really good
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Déborah B.
Rating: 2 out of 5
following a purchase from 22/09/2021
Fast delivery. However, with use, the products dry out my skin and give me pimples. I am therefore disappointed. According to dermatologists, it is very bad to put animal proteins on the body.
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Leila D.
Rating: 2 out of 5
following a purchase from 19/09/2021
I love your products but now I'm really sad. My package is marked delivered but I haven't received anything 😞 I'm waiting for some feedback on my request.
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Hayate M.
Rating: 2 out of 5
following a purchase from 18/09/2021
I really like the soap but not at all the precious cream, it does not moisturize at all.
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Emilie T.
Rating: 2 out of 5
following a purchase from 14/09/2021
I discovered by chance that the oil free cream had a very bad rating on the Yuka app because of its harmful ingredients (phenoxyetanol). I thought they were natural products. I was wrong...
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Antouria L.
Rating: 2 out of 5
following a purchase from 11/09/2021
My order did not arrive on the day indicated
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Nathalie R.
Rating: 2 out of 5
following a purchase from 07/09/2021
I've been using it morning and night for a week now, and so far I've had even more pimples...to be seen over a month
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Severine R.
Rating: 2 out of 5
following a purchase from 06/09/2021
I am disappointed because I had received a message that an error occurred in the delivery of my package. We are doing everything possible to get it back on its way. And on receipt the soap was very damaged! Even broken 😞
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Aminatou M.
Rating: 2 out of 5
following a purchase from 06/09/2021
I have ordered 3 times and unfortunately on my 2nd order I did not receive a product. I sent an email and no answer I am disappointed and I am afraid to order again and yet I like the products.
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Vanessa J.
Rating: 2 out of 5
following a purchase from 31/08/2021
I did not like all the products
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Antufia H.
Rating: 2 out of 5
following a purchase from 24/08/2021
My life is that I am disappointed with my purchase the cream gives me pimples nothing to do with what the ads say very very disappointed
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Alix M.
Rating: 2 out of 5
following a purchase from 24/08/2021
The products are good, but every time I have a problem with the delivery. Either it takes a long time, or, like this time, the delivery people say they couldn't deliver on the day they said they would (I don't know why) and I end up having to pay 22CHF to pick up my parcel at a relay point. It's really annoying.
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Julie D.
Rating: 2 out of 5
following a purchase from 22/08/2021
Product that according to the reviews seemed revolutionary... Very disappointed. Much too expensive to act as a common soap...
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Noémie P.
Rating: 2 out of 5
following a purchase from 11/08/2021
I don't see much change
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Souad D.
Rating: 2 out of 5
following a purchase from 15/08/2021
I received my package with an open product that had leaked in the package. I tried to contact you and could not get through...I took pictures of my package
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Bouchra B.
Rating: 2 out of 5
following a purchase from 12/08/2021
I have not observed any improvement in my skin, on the contrary, I feel that it is drier. So I stopped using the soap and only use the cream
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Marjorie C.
Rating: 2 out of 5
following a purchase from 09/08/2021
The scrub doesn't have enough grains for a proper exfoliation, the purifying mask contains wax, which leaves a soft effect but I'm not sure it's a good idea on an oily skin, personally it makes me uncomfortable, the oil-free cream I find it too rich, I use it on the body The packaging is nice. I'm not very happy with my purchase, I won't buy it again.
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Marie-Christine G.
Rating: 2 out of 5
following a purchase from 06/08/2021
I am very satisfied with the products, but I am still waiting for the 30% discount as promised by email.
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Siham C.
Rating: 2 out of 5
following a purchase from 07/08/2021
I've ordered 3 times and there is always an oversight, there is always a cream missing
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Marie S.
Rating: 2 out of 5
following a purchase from 30/07/2021
Disappointed: unattractive or even unpleasant smell. Drying of the skin observed. Rather disappointing results for such a high price. I do not recommend it. The buzz around these products fed by these influencers/ceivers bothers me. I will not be fooled anymore! I am very UNSATISFIED 👎👎👎🤬
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Nathalie C.
Rating: 2 out of 5
following a purchase from 30/07/2021
For the moment no effects
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