Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 654 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

2 star reviews

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Flora P.
Rating: 2 out of 5
following a purchase from 18/11/2020
Since I've been using goat's milk soap I've had a crazy outbreak of pimples !!!! Impressive!! While I never had any pimples !!!! Except 1 or 2 before the appearance of my period. Otherwise the peeling and the cream are very good!
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Pamela M.
Rating: 2 out of 5
following a purchase from 29/10/2020
1 month to be delivered to a so-called address problem...
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Laura R.
Rating: 2 out of 5
following a purchase from 16/11/2020
As much as I am an absolute fan of goat soap, I wanted to test the precious cream and it was an absolute disaster! My skin began to peel and burn for 2 days while I urgently switched to another moisturizer. Never again for me 😅 if you have sensitive or dry skin don't take it!
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Meg B.
Rating: 2 out of 5
following a purchase from 15/11/2020
Very good product but disappointed with the packaging. Not even in a nice box ...
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Brigitt F.
Rating: 2 out of 5
following a purchase from 09/11/2020
Products ordered For a quality gift to confirm... not even a gift box or pouch for an order of more than 100 € !
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Charlotte U.
Rating: 2 out of 5
following a purchase from 30/10/2020
Customer service that doesn't act...
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Betty K.
Rating: 2 out of 5
following a purchase from 09/11/2020
The products are very good but for a gift box without a gift box I'm really disappointed.
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Romana B.
Rating: 2 out of 5
following a purchase from 06/11/2020
personally I have redness, plaques and pimples normally it must be the opposite ☹️ disappointed after for the delivery a lot of delay 10 days of waiting at least, I continue to use the products but once a month I spent 80€ I do not want to throw them away but I order more because not effective on my skin it has damaged me the skin
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Alexandra F.
Rating: 2 out of 5
following a purchase from 09/11/2020
Soap smells great. But so far (1 week since I started using the soap) I still don't have any change. I have an acne problem, with spots due to this acne, but since I use it there is no change. Maybe I have to wait a little longer to see the change.
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Adrien L.
Rating: 2 out of 5
following a purchase from 06/11/2020
Price much too high for the quality of the products. No real transparency (goats are no longer milked by hand in this day and age to make so much soap for example).
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Sophie B.
Rating: 2 out of 5
following a purchase from 06/11/2020
I am not at all satisfied with the packaging: a bubble wrap for a soap in plastic film is not enough to withstand all the shocks of transport. Neither tissue paper nor extra bubbles. For a gift, the soap is really not presentable because it is full of blows. At the price of the soap, I expected a more careful packaging.
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Anthony A.
Rating: 2 out of 5
following a purchase from 05/11/2020
I've taken more than 10 days to receive my package! Otherwise the product is unobtrusive
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Clara B.
Rating: 2 out of 5
following a purchase from 05/11/2020
Unfortunately after 1 month of use I noticed absolutely no difference, except that my skin is drier... I am so disappointed I will not buy again, especially considering the price. Keep your money!
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Jules F.
Rating: 2 out of 5
following a purchase from 03/11/2020
Pas ouf
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Aurélien L.
Rating: 2 out of 5
following a purchase from 04/11/2020
Fast delivery but disappointment on the products (soap and goat's milk cream) the benefits described are far from being present
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Jasmine B.
Rating: 2 out of 5
following a purchase from 04/11/2020
The soap works less well this time than when I last ordered it, dear.
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Sarra T.
Rating: 2 out of 5
following a purchase from 05/11/2020
I ordered the whole secret pinup face range following a friend's recommendation and positive reviews. My opinion is divided ... I was disappointed and astonished to see for a high price, the chemical and harmful composition of the ingredients in the following products: oxy mineral purifying mask and the oil-free cream which contain phenoxyethanol and Benzophenone which are allergens and the latter can be carcinogenic. This caused me to get red patches on my face which fortunately went away after 48 hours... On the other hand, as far as the peeling, cream, goat's milk soap and the gentle exfoliating care are concerned, the composition is correct but the list is quite long ... Moisturizing and pleasant on the skin. In conclusion, these are rather good products except for the two I mentioned at the beginning of the commentary. But the quality/price ratio is not there. It's pure marketing. I prefer 100 times the Cien de lidle cream for 3rd with a restricted list of ingredients and more moisturizing and beneficial for the skin.
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Cécile D.
Rating: 2 out of 5
following a purchase from 02/11/2020
Soap is fine for me as a treatment but not as a mask because it dries out my skin. The cream has a good texture but does not moisturize enough. I apply it in the first layer and then I put a very moisturizing cream in the second layer. I see that these are quality products but they are not really suitable for my skin, too bad.
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Lydia D.
Rating: 2 out of 5
following a purchase from 02/11/2020
Just stuffed in a paper envelope. No note inside or card. Dries out the buttons a bit. To be seen in the long run
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Christelle D.
Rating: 2 out of 5
following a purchase from 01/11/2020
Hello, I've ordered several times and the last time I ordered the goat's milk soap was damaged.
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Aissata D.
Rating: 2 out of 5
following a purchase from 31/10/2020
I ordered two soaps I received one I made the necessary the second will arrive soon What disappointed me a little is that I had to ask again for my soap that I paid for.
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Adeline G.
Rating: 2 out of 5
following a purchase from 29/10/2020
Having gotten a bp with my delivery. I have not received my package although it was notified delivered by colissimo pin up indicates I must wait until 11/12 to have perhaps a new delivery. I'm not satisfied with this delay for an order made on 29/10...
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Charlotte R.
Rating: 2 out of 5
following a purchase from 29/10/2020
Error on a product
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Stephanie M.
Rating: 2 out of 5
following a purchase from 27/10/2020
I admit that my skin is better oily, but it gives me tiny pimples...
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Charlotte B.
Rating: 2 out of 5
following a purchase from 20/10/2020
The cream stings and is not suitable for skin with eczema, although it is recommended.
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Jodrane K.
Rating: 2 out of 5
following a purchase from 18/10/2020
I have read all the negative reviews after purchase and sincerely, if I had read them before, I don't think I would have ordered. I would have preferred more natural products and the fact that these products are promoted on social networks by influencers should have made me think about it. In short, considering the price it's a pity!
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Louna M.
Rating: 2 out of 5
following a purchase from 09/10/2020
Fast delivery however the products do not suit me at all, the soap gave me a push of buttons I'm disgusted given the price of the products
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Nausicaa L.
Rating: 2 out of 5
following a purchase from 08/10/2020
Good products but very high prices anyway
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Jacqueline Gladys M.
Rating: 2 out of 5
following a purchase from 29/09/2020
I don't know if it's because of the soap. But I've had pimple outbreaks. Otherwise, they smell like soap and they're creamy...
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Sean G.
Rating: 2 out of 5
following a purchase from 27/09/2020
Poor packaging
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Nathalie D.
Rating: 2 out of 5
following a purchase from 25/09/2020
Order received but delivery time too long
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Aminata B.
Rating: 2 out of 5
following a purchase from 18/09/2020
I don't see any change on my skin, but it smells good and is pleasant to apply.
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Noelyne M.
Rating: 2 out of 5
following a purchase from 18/09/2020
Goat's milk soap makes me full of little pimples. That's a shame.
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Milene D.
Rating: 2 out of 5
following a purchase from 18/09/2020
The package was in perfect condition, but unfortunately it was missing 1product.after sending an email, have guaranteed me that all my products were in the package and can do nothing for me. Unfortunately this is not the case. So I paid for 1 product that I will never receive. Disappointed.
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Sandrine D.
Rating: 2 out of 5
following a purchase from 16/09/2020
my order arrived as expected on the agreed date. as for seeing the effectiveness of your anti-blemish products for teenage problem skin..... I still need a little more time!!!!
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Manon D.
Rating: 2 out of 5
following a purchase from 08/09/2020
I tried it for 4 days and my skin became oily ... I also had small pimples here and there ... I confess that I am still perplexed, as I was expecting a healthy and natural product. Have a nice evening.
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Marielle F.
Rating: 2 out of 5
following a purchase from 30/08/2020
I put two stars just for the very fast delivery but not satisfied with the products, my skin did not appreciate at all! Since I happily stopped my skin has returned to normal. Not suitable for fragile skin.
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Elsa T.
Rating: 2 out of 5
following a purchase from 08/09/2020
My soap came in crushed and in pieces.
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Charlene C.
Rating: 2 out of 5
following a purchase from 06/09/2020
I've been using Pin Up Secret soap for a week now and I've had a lot of pimples appearing, even more than usual. I use it morning and night. On the other hand, it smells great.
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Amandine G.
Rating: 2 out of 5
following a purchase from 05/09/2020
The really ugly packaging for a product like this says "quality" I received it broken so even Wish and Ali express make better packaging.
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