Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 654 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

2 star reviews

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J
Justine H.
Rating: 2 out of 5
following a purchase from 15/03/2019
The package should arrive at our place given the price of delivery ...
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Nourane B.
Rating: 2 out of 5
following a purchase from 17/03/2019
Wrong, don't take off my micro cysts, false advertising.
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Ten R.
Rating: 2 out of 5
following a purchase from 17/03/2019
bof
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Débora Barbosa B.
Rating: 2 out of 5
following a purchase from 12/03/2019
I feel like it's blackening me because I'm black with skin. And I've got these huge, painful pimples that grew when I didn't have them before.
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Manon V.
Rating: 2 out of 5
following a purchase from 14/03/2019
It dries out my skin way too much, it's a horror for the price....
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Beatrice G.
Rating: 2 out of 5
following a purchase from 11/03/2019
The site is not ergonoimic and would deserve further development. When you choose a relay point in your professional commune, it is initialized at the nearest relay point to your home. an abbreviation in 2019. So, a note left in the order and a call from 9:00 am after the order allows to take into account the instruction. It's a pity because it serves the products which are of high quality.
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Hania M.
Rating: 2 out of 5
following a purchase from 06/03/2019
I haven't noticed any changes, and new buttons are being installed.
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Najat B.
Rating: 2 out of 5
following a purchase from 10/03/2019
Naj
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Melanie D.
Rating: 2 out of 5
following a purchase from 09/03/2019
Package arrived late. The Soap makes the skin much too dry, the smell is not very pleasant and the worst thing after a few seconds of application it makes my face all red with burns. Not very satisfied, especially for such a price for a soap.
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Tracy L.
Rating: 2 out of 5
following a purchase from 08/03/2019
There's an item missing from my order and they won't do anything about it.
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Hanane A.
Rating: 2 out of 5
following a purchase from 07/03/2019
Having to wait more than a month for delivery!
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Hanane A.
Rating: 2 out of 5
following a purchase from 07/03/2019
Having to wait more than a month for delivery!
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Sehame O.
Rating: 2 out of 5
following a purchase from 06/03/2019
I have received my order with a defective packaging and security seal open, I have sent a claim email and I still have not received a response so very disappointed for my first order.
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Gaëlle A.
Rating: 2 out of 5
following a purchase from 06/03/2019
Not effective at all, disappointed
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Natacha G.
Rating: 2 out of 5
following a purchase from 05/03/2019
Good evening goat's milk soap and precious cream for my skin no satisfactory result and it re'd me re'd hyper dry skin apparently it's not the products that I need for my facial skin so big regret to have ordered these products and quite expensive also too bad for me good continuation in your products some women are satisfied goodbye
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Carla T.
Rating: 2 out of 5
following a purchase from 06/03/2019
The products disappointed me from the idea I had of them. The products are not so effective, the imperfections (pimples, redness) have not disappeared, it's even worse. And yet I took the full range. The products smell good and are pleasant but without interest.
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Cassandra B.
Rating: 2 out of 5
following a purchase from 03/03/2019
My products were in dirty boxes inside and broken. I sent evidence to the department concerned, which unloaded and told me that it was the delivery man, which was impossible because the shipping carton was in very good condition. Very disappointed
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Soline R.
Rating: 2 out of 5
following a purchase from 28/02/2019
Gives pimples not adapted to my skin damage
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Marine L.
Rating: 2 out of 5
following a purchase from 27/02/2019
It's been 5 months now and I still use it on my face with stains and scars. This soap is made for skins with one or two imperfections.
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Zoé D.
Rating: 2 out of 5
following a purchase from 26/02/2019
I had very few pimples before using the product and a fairly oily skin on the T-zone. However, 2 days after starting the treatment, a lot of pimples appeared on the chin and forehead (where I didn't have any more pimples) and then my skin became very dry and very red. I had seen a lot of positive opinions about the Secret Pin-up products but after a very short week of treatment I was very dissatisfied and I don't use it anymore. Considering the price of the box. I am very disappointed.
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Samantha R.
Rating: 2 out of 5
following a purchase from 26/02/2019
I used these products hoping to get rid of my eczema problems and it turns out that the skin problems have gotten worse... I have dry patches all over my body that itch and I am starting to get pimples when I don't usually get them... I don't recommend it for sensitive skin...
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Hilary J.
Rating: 2 out of 5
following a purchase from 23/02/2019
Affreus delivery service. Delivery planned to one place but delivered to another ! Unhappy?
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Christine D.
Rating: 2 out of 5
following a purchase from 21/02/2019
Again, my package was at the wrong relay point.
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Hinda D.
Rating: 2 out of 5
following a purchase from 05/02/2019
These products have caused me to get pimples when they are supposed to get them off and I'm disappointed.
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Andrea G.
Rating: 2 out of 5
following a purchase from 19/02/2019
I have received two packages and one order has been dispatched within two weeks of ordering and I am extremely pleased with the service and the pills.
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Célia M.
Rating: 2 out of 5
following a purchase from 19/02/2019
The soap dries me out too much, and even putting on a lot of brand cream afterwards.
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Sandrine D.
Rating: 2 out of 5
following a purchase from 16/02/2019
Instead of mitigating My imperfections your product has amplified them.
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Lucie A.
Rating: 2 out of 5
following a purchase from 10/02/2019
Appearance of pimples on the chin, very disappointed with the soap.
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Elise D.
Rating: 2 out of 5
following a purchase from 15/02/2019
My package was damaged. My spouse accepted it because the package was complete. The problem was that the cream was not properly sealed. So I don't know what happened to my cream and the after-sales service told me to go to the post office.
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Soumaya A.
Rating: 2 out of 5
following a purchase from 10/02/2019
I have used the soap and your peel and I have pimpled skin but I don't have acne skin so this product is not suitable for everyone.
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Ophelie S.
Rating: 2 out of 5
following a purchase from 13/02/2019
I ordered the goat's milk soap and I heard everywhere that it was magic. I have red patches that usually appear on my face from time to time. Since 1 week that I do morning and evening and 1 time a week in mask I have big red and dry non stop patches that make me peel. It itches and burns. I'm disappointed for the price I paid for it I was really expecting a good result not this.
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Marie M.
Rating: 2 out of 5
following a purchase from 12/02/2019
Soap package itself opened, a piece of the soap broken off
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Christelle S.
Rating: 2 out of 5
following a purchase from 13/02/2019
No way to change an error in the delivery address within 2mn after validation yet mail sent. ...I had to pay again shipping costs ...
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Ahlem E.
Rating: 2 out of 5
following a purchase from 11/02/2019
This soap is supposed to soften the Button. As far as I'm concerned. I've got a lot more.
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Camille A.
Rating: 2 out of 5
following a purchase from 10/02/2019
Did the rash reappear with use?? Not suitable for everyone
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Olivia C.
Rating: 2 out of 5
following a purchase from 08/02/2019
I didn't receive my package
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Élodie B.
Rating: 2 out of 5
following a purchase from 31/01/2019
I recommend soap, but for scrubbing as well as cream, I am disappointed...a lot of products like endocrine disruptors and others....
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Ana Sofia R.
Rating: 2 out of 5
following a purchase from 05/02/2019
The products may be very well rated but are not suitable for my skin, my skin became very very very very dry after using the soap, I am really disappointed.
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Melina S.
Rating: 2 out of 5
following a purchase from 07/02/2019
I got a broken soap, sent pictures but no response.
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Agathe A.
Rating: 2 out of 5
following a purchase from 06/02/2019
I've only been using the products for 2 weeks now but I don't see any change except that I have more pimples than before (whereas I don't have acne skin at all). I will continue to use the products to see, but for the moment I find the products not effective and quite expensive.
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