Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.
Hello, I have attached a note to my order that has been totally ignored.
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Pierre Cedric N.
Rating: 2 out of 5
following a purchase from 10/01/2019
I don't see any change yet.
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Fabienne T.
Rating: 2 out of 5
following a purchase from 10/01/2019
Good product
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Thi Thu Huyen P.
Rating: 2 out of 5
following a purchase from 09/01/2019
For the price they paid, they could have made an effort when it came to packaging !!! I received my package with 2 creams that opened !!! I lost half of them !!! The jars were scratched and it looks like it was already used !!! Very bad feeling and especially for the price I didn't give !!! No more orders on this site !!!
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Christelle V.
Rating: 2 out of 5
following a purchase from 10/01/2019
One of the products I received arrived damaged, despite my email the same day I received it, I never got any news or received a new product.
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Christa C.
Rating: 2 out of 5
following a purchase from 04/01/2019
Having left a message with no computer response from you. I'm not satisfied.
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Sarah H.
Rating: 2 out of 5
following a purchase from 04/01/2019
Product emptied into its packaging and no response from customer service !!!!
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Virginie B.
Rating: 2 out of 5
following a purchase from 05/01/2019
I sent an email and I didn't get a response... disappointing.
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Celia L.
Rating: 2 out of 5
following a purchase from 30/12/2018
After 14 days of use, I am not convinced of the promised effectiveness of this product. My skin problems are still present and I don't see any particular change. I continue to use it, telling myself that maybe it took a little longer to have an effect on some people. Otherwise it is a pleasant soap and I like this little cocooning moment every morning and every evening especially when I do the mask.
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Justine P.
Rating: 2 out of 5
following a purchase from 03/01/2019
I've been using the products for a week and I'm getting pimples...
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Anne G.
Rating: 2 out of 5
following a purchase from 04/01/2019
Very disappointed by the products. I bought the products following the advice of a famous star on insta who praised the benefits and results of the products. After 20 days I don't see any improvement. Products to leak
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Aline M.
Rating: 2 out of 5
following a purchase from 04/01/2019
The soap makes my skin hyper dry and the cream makes no difference.
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Jennifer P.
Rating: 2 out of 5
following a purchase from 03/01/2019
I had a pro code with free shipping except I paid the shipping costs, I sent you an email no answer? Misleading advertising the discount is on the product excluding tax
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Irène K.
Rating: 2 out of 5
following a purchase from 02/01/2019
I sent an email and I still haven't received any answer !!!
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Safia O.
Rating: 2 out of 5
following a purchase from 02/01/2019
I ordered 1 goat's milk soap and 1 cream and I only received the cream. I complained on January 4th and I still have no news.
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Melissa D.
Rating: 2 out of 5
following a purchase from 01/01/2019
Parcel received in 2 days, but soap that dries my skin ??
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Sonia P.
Rating: 2 out of 5
following a purchase from 31/12/2018
Soaps is very expensive Impossible to reach the customer service only by mail very long to answer
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Christophe H.
Rating: 2 out of 5
following a purchase from 01/01/2019
I'm not the type to be dissatisfied for a little, but to receive a package with products arriving in rather dubious conditions, to start with the seal lozenges undone on the two cans of cream, lid badly closed, product spilled and dry around the jar, very disappointing for a 1st order.
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Lucille P.
Rating: 2 out of 5
following a purchase from 29/12/2018
Product that gives you pimples... More interesting discount one week after my purchase, a little bit like being taken for a fool...
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Gwladys L.
Rating: 2 out of 5
following a purchase from 28/12/2018
Soap smells way too strong! It's not bad but I don't think I'll buy another one!
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Amandine K.
Rating: 2 out of 5
following a purchase from 30/12/2018
Very disappointed, claiming that soap is very good for the elder, when it does absolutely nothing on a tiny button. Really disappointed, I for one do not recommend it.
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Sarah H.
Rating: 2 out of 5
following a purchase from 24/12/2018
Lying ad because it offers a so-called soap of 110g while the soap is much smaller and does not weigh 110g very disappointing damage.
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Ludivine C.
Rating: 2 out of 5
following a purchase from 27/12/2018
First purchase and first deception: an unidentified hair on my soap. I am waiting for news following my email.
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Sandy R.
Rating: 2 out of 5
following a purchase from 27/12/2018
Hello, at the end of November 2018 I ordered a product and to this day I still haven't received it.
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Lounalali T.
Rating: 2 out of 5
following a purchase from 27/12/2018
Not received my order
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Laura L.
Rating: 2 out of 5
following a purchase from 06/12/2018
I have received the oil-free cream with the push button does not work, I have sent several emails ... To no avail! Deplorable customer service...!
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Maud F.
Rating: 2 out of 5
following a purchase from 21/12/2018
One of the products was open and spilled. Contacted the department, waiting for an answer.
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Jessica C.
Rating: 2 out of 5
following a purchase from 21/12/2018
I ordered a pack with a free soap but I only received my batch without the free soap I left messages to customer service, no response from them! I am disappointed!
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Sihem C.
Rating: 2 out of 5
following a purchase from 22/12/2018
I think it's a product that dries the skin too much...
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Emilie S.
Rating: 2 out of 5
following a purchase from 23/12/2018
I sent you a message and nobody bothered to answer me. I'm still waiting for an answer!
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Magaly V.
Rating: 2 out of 5
following a purchase from 19/12/2018
I received my order and it was on time and the pills work great. My wife thanks you, I thank you, the bed thanks you, the room , sheet, etc............... I can't use this treatment, for reasons of hygiene... Can you return the product to me?
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Asma D.
Rating: 2 out of 5
following a purchase from 16/12/2018
I got very dry skin.
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Barbara M.
Rating: 2 out of 5
following a purchase from 18/12/2018
Unfortunately, I cannot give an objective opinion on the products as my order was completely destroyed and the products arrived broken and emptied into the shipping carton!
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Laetitia J.
Rating: 2 out of 5
following a purchase from 16/12/2018
Misleading advertising
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Claire P.
Rating: 2 out of 5
following a purchase from 13/12/2018
The products seem fine but the package arrived damaged and no response was given to the complaint about this problem.
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Noémie F.
Rating: 2 out of 5
following a purchase from 16/12/2018
Soap sent in a bubble envelope without a word or instructions for use of goat's milk soap Disappointed with my order placed with you. There won't be a second one!
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Sarah A.
Rating: 2 out of 5
following a purchase from 16/12/2018
I did receive the package on time but I never got an answer to my email regarding the amount debited which does not seem to be the right one. I am satisfied with the product but not with the service.
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Tess R.
Rating: 2 out of 5
following a purchase from 11/12/2018
The oil-free cream is full of toxic products that can give cancer. It is very unpleasant to apply and gives a lot of pimples. The soap is not bad. To conclude, these products are much too expensive for what these. Favour organic products and not this brand especially! The use you make of youtubeuse to sell your products is outrageous! You really take us for pigeons. I will never recommend your products.
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Marie B.
Rating: 2 out of 5
following a purchase from 10/12/2018
The parcel has arrived today, thanks for your prompt delivery. The extra pack enclosed to the order is greatly appreciated.
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Christelle D.
Rating: 2 out of 5
following a purchase from 11/12/2018
2 goat's milk soaps. One much smaller than the other.
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