Customer reviews of Pinup Secret

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Ilona M.

Rating: 2 out of 5

Published on 21/12/2018 à 06h42 following a purchase from 08/12/2018

The parcel does not arrive in the selected relay point, I had to make several relay points to recover it.

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Ivana L.

Rating: 2 out of 5

Published on 20/12/2018 à 12h59 following a purchase from 31/10/2018

I bought the so-called acne soap, but it doesn't work at all...

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Lea L.

Rating: 2 out of 5

Published on 17/12/2018 à 08h24 following a purchase from 02/12/2018

Package not received at the desired platform. At 40KM from the requested delivery address.

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Marine C.

Rating: 2 out of 5

Published on 14/12/2018 à 17h52 following a purchase from 23/11/2018

Reception of the parcel 15 days after the order. The payment had been taken from my bank account. My order remained "in process" for 10 days without any response from the customer service although I asked them twice. It's a pity because the product is not bad.

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Samira L.

Rating: 2 out of 5

Published on 14/12/2018 à 14h49 following a purchase from 23/11/2018

Order placed the day of the black friday and received just this week that is almost 3 weeks of delay....

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Andrée R.

Rating: 2 out of 5

Published on 14/12/2018 à 12h21 following a purchase from 03/12/2018

No information on the origin of the products, place of manufacture, ethical standards.

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Paul D.

Rating: 2 out of 5

Published on 13/12/2018 à 16h19 following a purchase from 30/11/2018

Product that does not work

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Marie-Ange J.

Rating: 2 out of 5

Published on 13/12/2018 à 16h12 following a purchase from 27/11/2018

Delivery much too long

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Stessy P.

Rating: 2 out of 5

Published on 13/12/2018 à 16h04 following a purchase from 23/11/2018

Long delivery times

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Sandrine M.

Rating: 2 out of 5

Published on 11/12/2018 à 15h56 following a purchase from 28/11/2018

So I'm extremely disappointed with the peel...not easy to put on a lot of residue and it's hard to remove...

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Soulef M.

Rating: 2 out of 5

Published on 10/12/2018 à 07h38 following a purchase from 27/11/2018

Je n ai rien recu

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Léa V.

Rating: 2 out of 5

Published on 09/12/2018 à 16h05 following a purchase from 22/11/2018

No results so far. And the customer service is deplorable, not to say non-existent.

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Amélie M.

Rating: 2 out of 5

Published on 08/12/2018 à 09h17 following a purchase from 25/11/2018

Living in arnage I had asked for the delivery in the post office of my town but the parcel arrived in a bakery in the mans.

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Margot L.

Rating: 2 out of 5

Published on 07/12/2018 à 14h58 following a purchase from 25/11/2018

The goat's milk soap gave me pimples...

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Anais C.

Rating: 2 out of 5

Published on 06/12/2018 à 13h23 following a purchase from 25/06/2018

No change the product does not meet the described expectation.

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Angélique F.

Rating: 2 out of 5

Published on 04/12/2018 à 14h09 following a purchase from 25/06/2018

Package still not shipped, waiting very, very, very long time

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Nathalie T.

Rating: 2 out of 5

Published on 04/12/2018 à 10h59 following a purchase from 22/11/2018

the soap arrived very well but the precious cream is almost empty and was out of its box and leaked everywhere

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Kadili O.

Rating: 2 out of 5

Published on 03/12/2018 à 17h46 following a purchase from 22/11/2018

I sent an email for an order tracking I got no feedback!

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Monique C.

Rating: 2 out of 5

Published on 03/12/2018 à 17h29 following a purchase from 22/11/2018

Titles Disappointed with my first order The body scrub arrived with packaging ripped and dented. I sent a photo to customer service no response. my order included another product that I wanted to offer for Christmas and I'm ashamed to give it away given the price I'm really disappointed and I would not advertise. a small commercial gesture would be welcome.

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Joannie B.

Rating: 2 out of 5

Published on 03/12/2018 à 17h24 following a purchase from 23/11/2018

A broken item...

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Eve D.

Rating: 2 out of 5

Published on 03/12/2018 à 13h35 following a purchase from 23/11/2018

Hello, I like bcp products, on the other hand the service after more than disappointing and unprofessional!! When I placed my first order I had a problem with one of the products, so I sent an email and then a phone call and then p'us News or solution !!!!! And for the second order I just received my soap which is full of blow !!!! Be well aware that it is for your products and certainly not for the after sales service whether by mail by phone or on Instagram!!!

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Laetitia K.

Rating: 2 out of 5

Published on 03/12/2018 à 02h24 following a purchase from 08/05/2018

Use of soap and cream without oil. After 4 months no improvement on my skin. Really very disappointed!!

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Célia S.

Rating: 2 out of 5

Published on 02/12/2018 à 22h25 following a purchase from 22/11/2018

No possibility to track the package. Too bad, the products are giving me pimples. I bought them in the hope of getting rid of them, but the effect is the opposite!

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Mélissa P.

Rating: 2 out of 5

Published on 02/12/2018 à 18h32 following a purchase from 22/11/2018

So far no conclusive results so I can't put a good mark. I'm waiting for a little more hindsight to give my opinion.

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Virginie G.

Rating: 2 out of 5

Published on 02/12/2018 à 17h13 following a purchase from 21/11/2018

The precious cream was open inside the package,

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Sarah B.

Rating: 2 out of 5

Published on 02/12/2018 à 16h39 following a purchase from 21/11/2018

Dries the skin

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Ophely L.

Rating: 2 out of 5

Published on 01/12/2018 à 17h12 following a purchase from 21/11/2018

Products arrived damaged

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Betty B.

Rating: 2 out of 5

Published on 01/12/2018 à 13h26 following a purchase from 27/08/2018

Very long time to receive the package

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Nathalie W.

Rating: 2 out of 5

Published on 01/12/2018 à 11h05 following a purchase from 22/09/2018

It is unfortunate that this company uses a carrier who does not transmit the necessary information to pick up the parcel that has arrived . I wrote 3 times to get the elements, no answer from Pinup-secret. It was my first order with them and it will certainly be my last one !

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Marine L.

Rating: 2 out of 5

Published on 01/12/2018 à 10h38 following a purchase from 21/09/2018

Not natural as indicated and not so effective

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Hanane M.

Rating: 2 out of 5

Published on 01/12/2018 à 09h29 following a purchase from 08/10/2018

I have an acne problem (not huge) but it didn't work at all I wash myself morning and evening every day and put the cream without alcohol but no result so not satisfied at all More the price and exorbitant

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Marie-Odile L.

Rating: 2 out of 5

Published on 01/12/2018 à 09h09 following a purchase from 13/08/2018

Site well presented but not satisfied with the products purchased.

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Radia A.

Rating: 2 out of 5

Published on 01/12/2018 à 00h58 following a purchase from 24/07/2018

The delivery time is too long and I sent an email to customer service I never got an answer or a return????

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Alycia T.

Rating: 2 out of 5

Published on 30/11/2018 à 22h47 following a purchase from 18/07/2018

I bought the soap that had incredible reviews. I thought it would solve my late acne problems, however I was very disappointed as it made my acne worse. I used the soap for over a month but I didn't even finish it as my acne had become so bad I couldn't manage it.

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Leila I.

Rating: 2 out of 5

Published on 30/11/2018 à 19h28 following a purchase from 18/06/2018

The soap did not improve the condition of my acneic skin no change despite more than a month of use.

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Apolline B.

Rating: 2 out of 5

Published on 30/11/2018 à 19h02 following a purchase from 06/09/2018

I have fragile skin and I thought it was going to be a good product but it didn't. It irritated and dried my skin.

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Elsa C.

Rating: 2 out of 5

Published on 30/11/2018 à 18h33 following a purchase from 19/06/2018

The result is not there

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Latifa E.

Rating: 2 out of 5

Published on 30/11/2018 à 18h22 following a purchase from 30/05/2018

I really like the smell, but I've had a lot of pimples because of your products. VOID.

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Eva D.

Rating: 2 out of 5

Published on 30/11/2018 à 17h49 following a purchase from 16/11/2018

The soap exacerbated my acne and made my skin so dry even after moisturizing.

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Audrey B.

Rating: 2 out of 5

Published on 30/11/2018 à 17h44 following a purchase from 28/06/2018

Thank you for your follow up, I did receive the pills and had an opportunity to try them. I am very happy, so is my girlfriend. And the products don't meet my expectations

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