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D
Rating: 2 out of 5
The quality of the product is not crazy and the packaging doesn't make up for it.
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Customer reviews of Pinup Secret
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 81 896 published reviews
Summary of reviews
Pinup Secret consistently delivers products that customers rely on for daily routines, with goat milk soap and oil-free cream highlighted as foundational items that brighten skin, reduce imperfections, and support a smoother, non-greasy texture. Customers praise fast, reliable delivery, well-packaged orders, and repeat purchases over years, underscoring trust in the brand and ongoing satisfaction. Positive experiences also emphasize visible skincare improvements, including fewer pimples, brighter complexions, and a refreshed look, along with enthusiastic recommendations and long-term loyalty.
2 star reviews
Reset filtersI
Rating: 2 out of 5
I've been using the goat's milk soap for almost a month now and I still have as many pimples (or even more)?
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V
Rating: 2 out of 5
I find it inadmissible to pay shipping costs to receive the package within 48 hours and to receive it almost 1 month after validating the order when the payment had been debited from my bank account.
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M
Rating: 2 out of 5
The cream pump wasn't working, I asked customer service for a new pump... I haven't had much return since. Too bad I managed otherwise...
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F
Rating: 2 out of 5
I had to wait 2 months and a half Before having my package, ONE does not warn me on the fact that my package to be returned to the sender for lack of error on the address I had to call myself several times And pay very expensive communication seen that I am in Belgium. I have to pay the 3,90€, the package is still blocked and I had to call again to prevent pin up. Really it wasn't pleasant at all.
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M
Rating: 2 out of 5
'
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A
Rating: 2 out of 5
Hello I'm disappointed with the products it's been almost 2 months I use the soap I have big pimples and abscesses on my chin ... I'm going to stop using it I had a beautiful skin before ... I bought 3 soaps and a cream without oil because expensive products and I wanted to take advantage of a good promotion Now I will try to resell it to someone who has a less fragile skin A.Schmitt
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L
Rating: 2 out of 5
Very long delivery time, without any commercial gesture, a little disappointed... but product in accordance with expectations.
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A
Rating: 2 out of 5
After more than a month of waiting I still don't have my order. I feel like I've been robbed.
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C
Rating: 2 out of 5
I bought the Pinup-secret goat's milk soap/mask recently. I've been using it morning and night for a week now and I still don't see any results. Maybe I have to wait a little longer before I notice a change in my skin. The downside of this product is that when I do the mask, after 5 minutes I have a tingling or even burning sensation all over my face. I don't think this is normal... To see if this soap is really revolutionary or not ...
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M
Rating: 2 out of 5
My package was sent to the wrong address.
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B
Rating: 2 out of 5
I thought I would receive my package at my address and finally I received it at a relay point.
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A
Rating: 2 out of 5
No effect
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V
Rating: 2 out of 5
Packaging damaged on the three peelings ordered, a product that fell on the floor when trying to take it out of the box.
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E
Rating: 2 out of 5
Very long delivery more than 2 weeks. Not sure to recommend so fast.
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M
Rating: 2 out of 5
Unpleasant customer service .
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A
Rating: 2 out of 5
Bien
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A
Rating: 2 out of 5
Delayed delivery due to an unannounced out-of-stock condition at the time of purchase.
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L
Rating: 2 out of 5
Parcel received at the wrong address but sent quickly
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N
Rating: 2 out of 5
The oil-free cream I had a half-filled tube so I would like to get one back or a commercial gesture. Soap otherwise is perfect
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R
Rating: 2 out of 5
Not if I think it's just another soap like all the others.
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H
Rating: 2 out of 5
I think it's expensive and I don't see any difference.
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M
Rating: 2 out of 5
Big customer service issues, no answer after 2 tries. My product is going green, I still don't know why. On the other hand the goat's milk mask is good.
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L
Rating: 2 out of 5
Super product On the other hand review the service sends parcels and after-sales service. With each order a problem parcel does not arrive, not the right products error of address ... Too bad because super product range.
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C
Rating: 2 out of 5
Products that have no effect on me worse that aggravate my problem
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R
Rating: 2 out of 5
Almost a week of waiting to receive the package and no tracking possible
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