Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 654 published reviews
5 65,8k 81% 4 9 503 12% 3 2 459 3% 2 1 306 2% 1 2 613 3%

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

2 star reviews

Reset filters
L
Laila H.
Rating: 2 out of 5
following a purchase from 20/11/2022
I would have liked to receive the soap with its box but no, it's a shame
Translated reviews
A
Alphie B.
Rating: 2 out of 5
following a purchase from 18/11/2022
For the moment I am not satisfied I burned my skin.
Translated reviews
E
Elvan D.
Rating: 2 out of 5
following a purchase from 16/11/2022
the delivery ok but the goat milk soap just made my skin worse...
Translated reviews
F
Fanny M.
Rating: 2 out of 5
following a purchase from 15/11/2022
Too bad the product is open in the box.
Translated reviews
A
Agathe L.
Rating: 2 out of 5
following a purchase from 11/11/2022
Dries out my face enoooooormement even with moisturizer behind! I have a lot of little pimples on my forehead that are grainy since I've been using it
Translated reviews
C
Coralie C.
Rating: 2 out of 5
following a purchase from 10/11/2022
I received a product that was opened in the box and was half empty when it arrived.
Translated reviews
H
Heinda L.
Rating: 2 out of 5
following a purchase from 07/11/2022
I still haven't received my order
Translated reviews
A
Aurélien G.
Rating: 2 out of 5
following a purchase from 03/11/2022
I had ordered a pouch with all the products and I did not receive it
Translated reviews
C
Charlene D.
Rating: 2 out of 5
following a purchase from 02/11/2022
I returned dry oil because it was very bad on Yuka, too bad because other products are good. Otherwise the refund was done quickly so good customer service.
Translated reviews
L
Laura G.
Rating: 2 out of 5
following a purchase from 01/11/2022
Nothing extraordinary, soap that smells a bit like arnica
Translated reviews
A
Ali B.
Rating: 2 out of 5
following a purchase from 31/10/2022
I am really disappointed because the product has been damaged.
Translated reviews
O
Océane G.
Rating: 2 out of 5
following a purchase from 29/10/2022
Package delivered to a relay point 15 kilometers from the one requested
Translated reviews
T
Tiziana A.
Rating: 2 out of 5
following a purchase from 27/10/2022
Incomplete package
Translated reviews
J
Justine C.
Rating: 2 out of 5
following a purchase from 23/10/2022
No particular change on my skin.
Translated reviews
J
Julie L.
Rating: 2 out of 5
following a purchase from 15/10/2022
My package arrived wet. Products opened
Translated reviews
J
Jennifer M.
Rating: 2 out of 5
following a purchase from 08/10/2022
I did not receive the package and still no news of the suite
Translated reviews
F
Florence D.
Rating: 2 out of 5
following a purchase from 11/10/2022
I did not receive the right products
Translated reviews
S
Sandy G.
Rating: 2 out of 5
following a purchase from 08/10/2022
face cream does not give me the expected effect! I don't like the smell, I have the impression that the cream has gone bad! And I have a lot of small buttons that I did not have.
Translated reviews
R
Raymonde N.
Rating: 2 out of 5
following a purchase from 10/10/2022
Great
Translated reviews
L
Laura C.
Rating: 2 out of 5
following a purchase from 09/10/2022
Very happy with the products. On the other hand error on my order and too long at the level of the SAV... I still did not receive the product which I waited...
Translated reviews
E
Emilie B.
Rating: 2 out of 5
following a purchase from 02/10/2022
Hello I received half of my order and one week after and 3 emails, I still have neither my missing products nor my refund. They ask me for pictures of the package and the products .......Complicated!!!
Translated reviews
C
Celine M.
Rating: 2 out of 5
following a purchase from 06/10/2022
Hello I am so disappointed I received the soap in a thousand pieces!!!
Translated reviews
S
Sarah A.
Rating: 2 out of 5
following a purchase from 05/10/2022
I did not receive all my order...
Translated reviews
S
Stephanie S.
Rating: 2 out of 5
following a purchase from 05/10/2022
Order difficult to cancel. Refunds that drag on and prices in pharmacy cheaper than on website 👌
Translated reviews
C
Cyrielle R.
Rating: 2 out of 5
following a purchase from 30/09/2022
Fast and careful delivery, however the products do not suit me, the soap + cream does not attenuate my imperfections and leaves a greasy film on my skin, I stopped using it. Too bad considering the price.
Translated reviews
É
Élodie B.
Rating: 2 out of 5
following a purchase from 25/09/2022
Delivery error Still waiting for a response
Translated reviews
S
Sabrina B.
Rating: 2 out of 5
following a purchase from 24/09/2022
Disappointed the goat milk soap dries the skin too much
Translated reviews
S
Sandra G.
Rating: 2 out of 5
following a purchase from 23/09/2022
the products do not smell good
Translated reviews
M
Maria A.
Rating: 2 out of 5
following a purchase from 14/09/2022
The smell is pleasant, certainly, but the soap is so irritating that my skin became all dry, in spite of the application of moisturizer...
Translated reviews
C
Céline B.
Rating: 2 out of 5
following a purchase from 16/09/2022
Disappointed because a product leaked in my package. I wrote to customer service and no news to date.
Translated reviews
M
Morgane C.
Rating: 2 out of 5
following a purchase from 14/09/2022
I would not say that I am not satisfied, but I am a little disappointed... Because the soap and the cream dry my skin a lot...
Translated reviews
A
Amandine L.
Rating: 2 out of 5
following a purchase from 11/09/2022
I use the soap it is top I let myself be tempted by your cream without oil and the soft peeling face. Disappointed with the interior compositions which are really not good at all. Thank you yuka application to open our eyes sometimes on some things
Translated reviews
S
Sandrine V.
Rating: 2 out of 5
following a purchase from 08/09/2022
For this order I am dissatisfied. I ordered 2 bottles of Jardin f'Eden Mist, the caps were not completely screwed on and one was a little empty in its packaging. I made a complaint. They asked me for a photo, I sent the photo of the packaging softened by the liquid that had run out but since then radio silence. Note to self...this is an influencer product!!!
Translated reviews
D
Dijana S.
Rating: 2 out of 5
following a purchase from 07/09/2022
Too early to say if the products work, it's been two weeks and still no results.
Translated reviews
F
Fouznat S.
Rating: 2 out of 5
following a purchase from 03/09/2022
I've been using the soap for a few days now but I haven't seen any results yet.
Translated reviews
C
Charlene B.
Rating: 2 out of 5
following a purchase from 05/09/2022
I had to pick it up at the post office even though we were at home on the day of delivery!
Translated reviews
J
Josiane A.
Rating: 2 out of 5
following a purchase from 04/09/2022
I did not get my order back I would like a refund thank you. I have changed my mind
Translated reviews
J
Jamila C.
Rating: 2 out of 5
following a purchase from 02/09/2022
I prefer the old packaging. I find the cream without the oil too does not make any effect.
Translated reviews
H
Helene R.
Rating: 2 out of 5
following a purchase from 29/08/2022
I have even more pimples than before
Translated reviews
M
Marine J.
Rating: 2 out of 5
following a purchase from 21/08/2022
2
Translated reviews
We use cookies for audience measurement and improving user experience.