Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 339 published reviews
5 65,5k 81% 4 9 496 12% 3 2 455 3% 2 1 301 2% 1 2 598 3%

Summary of reviews

The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.

Reviews 3 and 4 stars

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B
Britta F.
Rating: 4 out of 5
following a purchase from 02/07/2025
Very unfortunate that the shipping overview and status are only in French. The soap itself smells great and is awesome!
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Tiphaine V.
Rating: 4 out of 5
following a purchase from 01/07/2025
I love the products and I am loyal, but for this order my package was soaked with body scrub that had leaked and there was it everywhere on the other products. After the customer service was very responsive and sent me a scrub for free. Thank you Pinup everything is back to normal. I remain of course loyal to the brand.
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Hafida B.
Rating: 4 out of 5
following a purchase from 01/07/2025
Ras
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Sonja K.
Rating: 4 out of 5
following a purchase from 30/06/2025
I am very satisfied with the product as always. The shipping costs are, in my opinion, clearly too high.
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Patricia H.
Rating: 4 out of 5
following a purchase from 27/06/2025
I am really satisfied with the products.
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Duthil M.
Rating: 4 out of 5
following a purchase from 21/06/2025
One of my orders has still not arrived, order number 678108932
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Angelika B.
Rating: 3 out of 5
following a purchase from 13/05/2025
Delivery time is too long. Shipping costs for home deliveries are too expensive. The product is good.
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Michelle F.
Rating: 3 out of 5
following a purchase from 23/06/2025
The cream is great. Unfortunately, the pumps work very poorly. I won't be able to use most of the cream.
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Pascaline H.
Rating: 4 out of 5
following a purchase from 20/06/2025
Very satisfactory product, in line with my wishes
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Marina S.
Rating: 4 out of 5
following a purchase from 21/06/2025
The soap is great, my skin feels good. It is versatile and even great for shaving in the shower. Suggestion for improvement: TRAVEL SIZE I would like a smaller size with a suitable soap case for traveling! I'm already considering cutting the soap to be able to take it small and safe on my many trips.
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Michaela G.
Rating: 4 out of 5
following a purchase from 19/06/2025
Products are great as always, the only downside is that the goods are not delivered to the front door and always have to be picked up at a station.
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Maya S.
Rating: 3 out of 5
following a purchase from 07/06/2025
Package never received
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Noura G.
Rating: 4 out of 5
following a purchase from 30/05/2025
Good products for both your skin care and hair care routine. I recommend.
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Nadine B.
Rating: 4 out of 5
following a purchase from 04/06/2025
The soap is great
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Dagmar S.
Rating: 4 out of 5
following a purchase from 01/06/2025
The products are very good? I received everything, shipping sometimes takes a bit.
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Angèle G.
Rating: 3 out of 5
following a purchase from 29/05/2025
I would have liked to have small supports with the soaps
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Delphine W.
Rating: 4 out of 5
following a purchase from 19/05/2025
Super product! I love it
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Elodie F.
Rating: 4 out of 5
following a purchase from 17/05/2025
The only downside is the delivery with a courier who doesn't come to your place at all and who apparently leaves the package wherever it suits him... for me, at the other end of the city
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Fatima O.
Rating: 4 out of 5
following a purchase from 19/05/2025
Top notch 👌
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Christine S.
Rating: 4 out of 5
following a purchase from 17/05/2025
Always satisfied with the products of your brand. Unfortunately, I can only buy them during big promotions (1 purchased = 1 or 2 free).
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Melanie M.
Rating: 4 out of 5
following a purchase from 18/05/2025
Not enough feedback on the products but already very satisfied
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Maité D.
Rating: 4 out of 5
following a purchase from 14/05/2025
Very happy with the purchase. Unfortunately, the delivery scheduled for Thursday was made today after Mother's Day, what a shame.
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Azra C.
Rating: 3 out of 5
following a purchase from 11/05/2025
Unfortunately, my package was damaged during transport and a product is missing. I have now been instructed by customer service to wait, as you are in a legal dispute with the transport company. However, as a customer, I am not responsible for this and find it unacceptable that the missing product cannot simply be sent to me.
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Ophélie Q.
Rating: 4 out of 5
following a purchase from 12/05/2025
Very good products. However, they are cheaper at the pharmacy.
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Elodie A.
Rating: 4 out of 5
following a purchase from 11/05/2025
Package received on time and in good condition.
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Linda T.
Rating: 4 out of 5
following a purchase from 30/04/2025
Satisfied with the pin up secret products that I have been using daily for several years.
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Valentina P.
Rating: 4 out of 5
following a purchase from 04/05/2025
I have nothing negative to report, the soap and the Precieux cream are easy to use and are okay, but not as special as some influencers claim. 4 stars because I unfortunately cannot understand the hype. I have the impression that the products are as good as other creams or soaps too...
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Nicola M.
Rating: 3 out of 5
following a purchase from 30/04/2025
The website for package tracking to Austria is somewhat unclear and the shipping costs are very high, especially considering that it takes more than a week for delivery.
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Coralie S.
Rating: 4 out of 5
following a purchase from 29/04/2025
Super
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Sandy H.
Rating: 3 out of 5
following a purchase from 26/04/2025
The order has arrived well, BUT on one hand I find the small selection of payment options not nice ... since I do not have PayPal or a credit card myself ... and on the other hand the high shipping costs.
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Pascale L.
Rating: 4 out of 5
following a purchase from 25/04/2025
Very good product
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Béatrice R.
Rating: 4 out of 5
following a purchase from 27/04/2025
Serious
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Lisa-Marie P.
Rating: 3 out of 5
following a purchase from 26/04/2025
I do like the products, but the pump function of the day cream was defective. Very annoying for the price.
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Daniela M.
Rating: 4 out of 5
following a purchase from 18/04/2025
Shipping went smoothly, however, I unfortunately cannot tolerate the delivered cream "Creme Precieuse" at all with my sensitive, rosacea-prone skin. I have now definitively discontinued it after testing it for about three weeks. Too bad, I had hoped for more.
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Ana P.
Rating: 4 out of 5
following a purchase from 19/11/2024
I am super happy with the soaps, but unfortunately they are a bit too expensive for me to buy regularly.
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Isabel V.
Rating: 3 out of 5
following a purchase from 18/03/2025
It's good.
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Dorothee B.
Rating: 4 out of 5
following a purchase from 03/04/2025
The products are fantastic. However, the packaging is sometimes misleadingly large and somewhat elaborate. I find this suboptimal in terms of sustainability.
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Sylviane V.
Rating: 4 out of 5
following a purchase from 28/03/2025
👍
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Zalifa M.
Rating: 3 out of 5
following a purchase from 30/03/2025
Very satisfied with the product
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Megguy A.
Rating: 4 out of 5
following a purchase from 28/03/2025
Package received well, quickly. Too bad there are additional customs fees to pay upon delivery.
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