Pinup Secret consistently delivers products that customers rely on for daily routines, with goat milk soap and oil-free cream highlighted as foundational items that brighten skin, reduce imperfections, and support a smoother, non-greasy texture. Customers praise fast, reliable delivery, well-packaged orders, and repeat purchases over years, underscoring trust in the brand and ongoing satisfaction. Positive experiences also emphasize visible skincare improvements, including fewer pimples, brighter complexions, and a refreshed look, along with enthusiastic recommendations and long-term loyalty.
Unfortunately, my package was damaged during transport and a product is missing. I have now been instructed by customer service to wait, as you are in a legal dispute with the transport company. However, as a customer, I am not responsible for this and find it unacceptable that the missing product cannot simply be sent to me.
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Ophélie Q.
Rating: 4 out of 5
following a purchase from 12/05/2025
Very good products. However, they are cheaper at the pharmacy.
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Elodie A.
Rating: 4 out of 5
following a purchase from 11/05/2025
Package received on time and in good condition.
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Linda T.
Rating: 4 out of 5
following a purchase from 30/04/2025
Satisfied with the pin up secret products that I have been using daily for several years.
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Valentina P.
Rating: 4 out of 5
following a purchase from 04/05/2025
I have nothing negative to report, the soap and the Precieux cream are easy to use and are okay, but not as special as some influencers claim. 4 stars because I unfortunately cannot understand the hype. I have the impression that the products are as good as other creams or soaps too...
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Nicola M.
Rating: 3 out of 5
following a purchase from 30/04/2025
The website for package tracking to Austria is somewhat unclear and the shipping costs are very high, especially considering that it takes more than a week for delivery.
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Coralie S.
Rating: 4 out of 5
following a purchase from 29/04/2025
Super
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Sandy H.
Rating: 3 out of 5
following a purchase from 26/04/2025
The order has arrived well, BUT on one hand I find the small selection of payment options not nice ... since I do not have PayPal or a credit card myself ... and on the other hand the high shipping costs.
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Pascale L.
Rating: 4 out of 5
following a purchase from 25/04/2025
Very good product
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Béatrice R.
Rating: 4 out of 5
following a purchase from 27/04/2025
Serious
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Lisa-Marie P.
Rating: 3 out of 5
following a purchase from 26/04/2025
I do like the products, but the pump function of the day cream was defective. Very annoying for the price.
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Daniela M.
Rating: 4 out of 5
following a purchase from 18/04/2025
Shipping went smoothly, however, I unfortunately cannot tolerate the delivered cream "Creme Precieuse" at all with my sensitive, rosacea-prone skin. I have now definitively discontinued it after testing it for about three weeks. Too bad, I had hoped for more.
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Ana P.
Rating: 4 out of 5
following a purchase from 19/11/2024
I am super happy with the soaps, but unfortunately they are a bit too expensive for me to buy regularly.
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Isabel V.
Rating: 3 out of 5
following a purchase from 18/03/2025
It's good.
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Dorothee B.
Rating: 4 out of 5
following a purchase from 03/04/2025
The products are fantastic. However, the packaging is sometimes misleadingly large and somewhat elaborate. I find this suboptimal in terms of sustainability.
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Sylviane V.
Rating: 4 out of 5
following a purchase from 28/03/2025
👍
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Zalifa M.
Rating: 3 out of 5
following a purchase from 30/03/2025
Very satisfied with the product
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Megguy A.
Rating: 4 out of 5
following a purchase from 28/03/2025
Package received well, quickly. Too bad there are additional customs fees to pay upon delivery.
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Jessica K.
Rating: 4 out of 5
following a purchase from 26/03/2025
Very good this product
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Sabine C.
Rating: 3 out of 5
following a purchase from 26/03/2025
I am satisfied with my order, I was just a bit surprised by the smell of the goat milk soap, but I don't have enough experience yet to know if the products are effective.
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Catherine D.
Rating: 4 out of 5
following a purchase from 21/03/2025
Great
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Agnès G.
Rating: 3 out of 5
following a purchase from 22/03/2025
Good product
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Lorena B.
Rating: 4 out of 5
following a purchase from 11/03/2025
Incredible, the only true brand that has removed all my imperfections.
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Hélène M.
Rating: 4 out of 5
following a purchase from 18/03/2025
Advice on the boxes. Fast shipping and very good tracking of the package.
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Sylvie J.
Rating: 4 out of 5
following a purchase from 17/03/2025
Great product
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Nathalie O.
Rating: 4 out of 5
following a purchase from 14/03/2025
Pleasant scent, I haven't been using it for long. I don't see the results yet.
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Daniela K.
Rating: 3 out of 5
following a purchase from 17/03/2025
It seems that I cannot tolerate the soap. I suddenly get pimples.
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Marceline T.
Rating: 4 out of 5
following a purchase from 13/03/2025
A little small but very good
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Samira Z.
Rating: 4 out of 5
following a purchase from 05/03/2025
Everything was fine But I was supposed to receive a gift that I did not get the hair mask supposedly broken so I'm not happy there
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Response from Pinup Secret
Dear Samira,
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Sandrine G.
Rating: 4 out of 5
following a purchase from 04/03/2025
Fast delivery Great product I recommend
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Jerome C.
Rating: 4 out of 5
following a purchase from 02/03/2025
Good product, too bad it's overpriced even for goat's milk soap.
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Olga S.
Rating: 3 out of 5
following a purchase from 22/02/2025
Unfortunately, the package was not delivered to my home but was dropped off at a parcel shop. Since I was sick, I only got to pick up the package three days later. However, it was no longer at the parcel shop and was sent back.
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Lindita S.
Rating: 3 out of 5
following a purchase from 20/02/2025
I am disappointed because I did not receive the right item. I ordered two soaps and received one soap and one hair mask. Otherwise, it was okay.
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Marie B.
Rating: 4 out of 5
following a purchase from 24/02/2025
I didn't receive the right product and I'm still waiting for a discount code. Otherwise satisfied with the soap
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Zhour B.
Rating: 4 out of 5
following a purchase from 20/02/2025
Fine
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Maureen S.
Rating: 3 out of 5
following a purchase from 19/02/2025
Super products but delivery time extremely long!
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Lena G.
Rating: 4 out of 5
following a purchase from 19/02/2025
Good product keeps its promises
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Halima D.
Rating: 4 out of 5
following a purchase from 20/02/2025
Thank you
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Olivier P.
Rating: 4 out of 5
following a purchase from 19/02/2025
Delivery a little long but good products.
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Mélanie G.
Rating: 3 out of 5
following a purchase from 19/02/2025
I haven't tried yet.
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