Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 896 published reviews
5 66k 81% 4 9 508 12% 3 2 461 3% 2 1 306 2% 1 2 616 3%

Summary of reviews

Pinup Secret consistently delivers products that customers rely on for daily routines, with goat milk soap and oil-free cream highlighted as foundational items that brighten skin, reduce imperfections, and support a smoother, non-greasy texture. Customers praise fast, reliable delivery, well-packaged orders, and repeat purchases over years, underscoring trust in the brand and ongoing satisfaction. Positive experiences also emphasize visible skincare improvements, including fewer pimples, brighter complexions, and a refreshed look, along with enthusiastic recommendations and long-term loyalty.

3 star reviews

Reset filters
A
Angelika B.
Rating: 3 out of 5
following a purchase from 13/05/2025
Delivery time is too long. Shipping costs for home deliveries are too expensive. The product is good.
Translated reviews
M
Michelle F.
Rating: 3 out of 5
following a purchase from 23/06/2025
The cream is great. Unfortunately, the pumps work very poorly. I won't be able to use most of the cream.
Translated reviews
M
Maya S.
Rating: 3 out of 5
following a purchase from 07/06/2025
Package never received
Translated reviews
A
Angèle G.
Rating: 3 out of 5
following a purchase from 29/05/2025
I would have liked to have small supports with the soaps
Translated reviews
A
Azra C.
Rating: 3 out of 5
following a purchase from 11/05/2025
Unfortunately, my package was damaged during transport and a product is missing. I have now been instructed by customer service to wait, as you are in a legal dispute with the transport company. However, as a customer, I am not responsible for this and find it unacceptable that the missing product cannot simply be sent to me.
Translated reviews
N
Nicola M.
Rating: 3 out of 5
following a purchase from 30/04/2025
The website for package tracking to Austria is somewhat unclear and the shipping costs are very high, especially considering that it takes more than a week for delivery.
Translated reviews
S
Sandy H.
Rating: 3 out of 5
following a purchase from 26/04/2025
The order has arrived well, BUT on one hand I find the small selection of payment options not nice ... since I do not have PayPal or a credit card myself ... and on the other hand the high shipping costs.
Translated reviews
L
Lisa-Marie P.
Rating: 3 out of 5
following a purchase from 26/04/2025
I do like the products, but the pump function of the day cream was defective. Very annoying for the price.
Translated reviews
I
Isabel V.
Rating: 3 out of 5
following a purchase from 18/03/2025
It's good.
Translated reviews
Z
Zalifa M.
Rating: 3 out of 5
following a purchase from 30/03/2025
Very satisfied with the product
Translated reviews
S
Sabine C.
Rating: 3 out of 5
following a purchase from 26/03/2025
I am satisfied with my order, I was just a bit surprised by the smell of the goat milk soap, but I don't have enough experience yet to know if the products are effective.
Translated reviews
A
Agnès G.
Rating: 3 out of 5
following a purchase from 22/03/2025
Good product
Translated reviews
D
Daniela K.
Rating: 3 out of 5
following a purchase from 17/03/2025
It seems that I cannot tolerate the soap. I suddenly get pimples.
Translated reviews
O
Olga S.
Rating: 3 out of 5
following a purchase from 22/02/2025
Unfortunately, the package was not delivered to my home but was dropped off at a parcel shop. Since I was sick, I only got to pick up the package three days later. However, it was no longer at the parcel shop and was sent back.
Translated reviews
L
Lindita S.
Rating: 3 out of 5
following a purchase from 20/02/2025
I am disappointed because I did not receive the right item. I ordered two soaps and received one soap and one hair mask. Otherwise, it was okay.
Translated reviews
M
Maureen S.
Rating: 3 out of 5
following a purchase from 19/02/2025
Super products but delivery time extremely long!
Translated reviews
M
Mélanie G.
Rating: 3 out of 5
following a purchase from 19/02/2025
I haven't tried yet.
Translated reviews
E
Edda B.
Rating: 3 out of 5
following a purchase from 20/02/2025
Unfortunately, no home delivery! So I have to drive 20 km for a package! That's not acceptable!
Translated reviews
H
Helene L.
Rating: 3 out of 5
following a purchase from 27/01/2025
Product ok but not revolutionary
Translated reviews
G
Gaëlle H.
Rating: 3 out of 5
following a purchase from 31/01/2025
The brand is great but I paid 52€ for my order and I had to pay 30€ in customs fees.
Translated reviews
M
Manuela G.
Rating: 3 out of 5
following a purchase from 29/01/2025
I had already tested the oil-free creams, which I support very well, and to my great surprise I got red patches all over my face. I don't know if the composition has changed, but I had an instant allergic reaction.
Translated reviews
V
Voahary R.
Rating: 3 out of 5
following a purchase from 27/01/2025
Very long delivery times
Translated reviews
N
Nadine S.
Rating: 3 out of 5
following a purchase from 27/01/2025
Unfortunately, the soap stings my eyes extremely, even without direct eye contact. My skin is also very blemished since I started using the product, I hope this is just an initial aggravation and will get better.
Translated reviews
N
Nora B.
Rating: 3 out of 5
following a purchase from 29/01/2025
Makes skin soft but very small 😓
Translated reviews
P
Patricia C.
Rating: 3 out of 5
following a purchase from 23/01/2025
Products with an unnatural composition,, disappointed
Translated reviews
P
Pascale C.
Rating: 3 out of 5
following a purchase from 08/01/2025
Every other product of good quality
Translated reviews
M
Mary-Ann M.
Rating: 3 out of 5
following a purchase from 15/01/2025
My oil-free cream is not liquid and is unusable 😅
Translated reviews
D
Daniela P.
Rating: 3 out of 5
following a purchase from 16/01/2025
The scent is very pleasant, but the soap dries out my face.
Translated reviews
A
Amira B.
Rating: 3 out of 5
following a purchase from 22/01/2025
Soap is too dry and stings the eyes
Translated reviews
E
Evelyne B.
Rating: 3 out of 5
following a purchase from 11/01/2025
I chose so because if I remember (had several orders) the tracking was not so the burner but it was in the delivery time :-) so far I could not use the soap yet must still wait
Translated reviews
C
Christina B.
Rating: 3 out of 5
following a purchase from 27/12/2024
The order took a little longer, but that was probably because I ordered just before New Year's Eve. That's why I didn't find the slightly longer delivery time quite so bad. What does bother me, however, is that you can only order the parcel to a DPD pick-up store and not directly to your home. I don't think that's appropriate in the year 2024.
Translated reviews
D
Daniela S.
Rating: 3 out of 5
following a purchase from 18/12/2024
I like buying the goat's milk soap but DPD may not be the best choice for delivery. I ordered before Christmas and my parcel has been at my local parcel delivery center for almost a week
Translated reviews
C
Carolin F.
Rating: 3 out of 5
following a purchase from 19/12/2024
I have ordered many times and am satisfied with the product itself. But it was advertised that if you order, you get the same product again for free. So I ordered at the regular price but only received one product. It's a shame that something is advertised and then not fulfilled. Unfortunately, I feel a bit cheated.
Translated reviews
I
Ilka C.
Rating: 3 out of 5
following a purchase from 14/12/2024
What I ordered arrived. It wasn't quick, but I don't think that's important. You could make users aware of the fragrance of these products! Personally, I don't find it appealing. Otherwise, the products do what they are supposed to do very well!
Translated reviews
L
Luisa R.
Rating: 3 out of 5
following a purchase from 05/12/2024
The product is top - unfortunately a delivery time of up to 3 weeks. 🙄
Translated reviews
N
Nico S.
Rating: 3 out of 5
following a purchase from 03/12/2024
The products are very good but the shipping, especially for special offers, leaves a lot to be desired.
Translated reviews
M
Meike S.
Rating: 3 out of 5
following a purchase from 03/12/2024
Hello, I have been waiting for goods! Responded to request. Good day
Translated reviews
R
Roman B.
Rating: 3 out of 5
following a purchase from 29/11/2024
Delivery time too long, the product itself is great!
Translated reviews
C
Claudia V.
Rating: 3 out of 5
following a purchase from 01/12/2024
A delivery time of 3 weeks for a bar of soap is quite long
Translated reviews
A
Anja M.
Rating: 3 out of 5
following a purchase from 03/12/2024
Unfortunately too high shipping costs, only cheaper to pick up in the store! Quite unfavorable!
Translated reviews
We use cookies for audience measurement and improving user experience.