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V
Rating: 3 out of 5
Unfortunately, the new soap bar smells different, a bit musty. And I have already ordered and used several bars of soap... Has there been a product change?
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Customer reviews of Pinup Secret
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 81 896 published reviews
Summary of reviews
Pinup Secret consistently delivers products that customers rely on for daily routines, with goat milk soap and oil-free cream highlighted as foundational items that brighten skin, reduce imperfections, and support a smoother, non-greasy texture. Customers praise fast, reliable delivery, well-packaged orders, and repeat purchases over years, underscoring trust in the brand and ongoing satisfaction. Positive experiences also emphasize visible skincare improvements, including fewer pimples, brighter complexions, and a refreshed look, along with enthusiastic recommendations and long-term loyalty.
3 star reviews
Reset filtersS
Rating: 3 out of 5
I'm not satisfied this time because you didn't send me the products I ordered, there was a duplicate error.
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P
Rating: 3 out of 5
I haven't tried all the products yet, but I'm already satisfied with what I have :)
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F
Rating: 3 out of 5
Delivery error
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N
Rating: 3 out of 5
For the product a smooth 1 + with asterisks. However, the ordering process is a disaster every time. The last time I wrote to the customer service, then it worked. I also haven't found out why I can no longer pay with Paypal. The body cream with fragrance has never been in stock since I started using Pinup Secret, maybe you should just remove the product - just as a note. Otherwise, as I said - the best care, top!
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E
Rating: 3 out of 5
I find that the soaps don't have the same scent as their predecessors. I had to stop using them because I had a reaction. It felt like my face was burning.
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S
Rating: 3 out of 5
I have only received part of the order.
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K
Rating: 3 out of 5
The soaps are of better quality than the creams, which don't have the advertised anti-wrinkle effect.
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S
Rating: 3 out of 5
I wanted to try out this brand, which I've been eyeing for a while, and I had the opportunity to do so with the solid mask, but unfortunately my skin didn't appreciate it too much... it burned as soon as I applied the mask. Apart from that, the order arrived very quickly.
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S
Rating: 3 out of 5
The cream did not meet my expectations too bad
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F
Rating: 3 out of 5
Order distributed because incorrectly indicated on the receiving site. Very badly done
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S
Rating: 3 out of 5
As I have very sensitive skin, I had no specific reaction when I used this soap.
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M
Rating: 3 out of 5
Received the mask dry. 😪
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V
Rating: 3 out of 5
Unfortunately, after placing the order, I didn't receive a confirmation email or any information that it had been dispatched etc.. I could only see on my account that I must have actually ordered it (because of the bank transfer). However, the delivery arrived very quickly and without any complications.
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F
Rating: 3 out of 5
I received my serum open and it leaked all over the box. I sent a message to the brand but there was no reply. I'm very disappointed
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A
Rating: 3 out of 5
Products very good but the brush I ordered in addition to my kit was not delivered so disappointed 😞
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L
Rating: 3 out of 5
Wrong item at reception
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I
Rating: 3 out of 5
On trial....
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B
Rating: 3 out of 5
Unfortunately, the longer I use the products, the worse my skin looks. I had imagined it would be different. Maybe it's an initial aggravation? In any case, I still can't understand the hype.
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E
Rating: 3 out of 5
Bjr, I ordered 2 turmeric masks, 1 of which was free, and a cap, and I received a soap dish instead of the cap. You should have warned me.
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M
Rating: 3 out of 5
The orange soap is like a sample, I'm disappointed. But otherwise for the rest of the order I am satisfied as usual. On the other hand, as I live on Reunion Island, the customs fees have increased a lot, which is going to slow me down a bit before I place my next order.
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M
Rating: 3 out of 5
Ordered products recently, the products are great especially the new soap for blackheads... the only negative point is the after-sales service... I ordered 2 products by mistake and I offered to exchange it with another product and add the difference, I had to return the product at my expense. I thought it was a shame as I was going to buy another product...to be improved !!!!
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B
Rating: 3 out of 5
In the beginning, it was 5-star May, now it's three-star, the soap doesn't have the mask effect it used to.
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S
Rating: 3 out of 5
Great products...
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C
Rating: 3 out of 5
Very well thank you now it's time to test
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K
Rating: 3 out of 5
good product but the pump for the oil-free cream arrived broken
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S
Rating: 3 out of 5
Very good products I had taken the soap and the precious cream unfortunately I made an allergic reaction
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C
Rating: 3 out of 5
Great products . But price a bit high
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A
Rating: 3 out of 5
Orange soap identical to the original pin up secret soap, nothing changes except the color of the soap, no interest.
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R
Rating: 3 out of 5
My order is incomplete and you're not answering.
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J
Rating: 3 out of 5
The product is of good quality, but the packaging is disappointing.
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M
Rating: 3 out of 5
I am very satisfied with the product so far. However, the delivery time was very long.
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J
Rating: 3 out of 5
Unfortunately, shipping takes a long time and I still haven't received my order.
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I
Rating: 3 out of 5
Three stars because I love the products! The customer service is really bad! I had to wait over a month for my last order. And customer service barely responded to my messages. What a shame ...
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A
Rating: 3 out of 5
The order is not delivered to your home, which is a shame and you have to wait a while for it.
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S
Rating: 3 out of 5
Good and expensive
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A
Rating: 3 out of 5
Unfortunately, the delivery time was significantly longer than the promised 2 days; in total definitely 2 to 2.5 weeks
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Y
Rating: 3 out of 5
I think it's cheeky that I have to pay more for home delivery when the courier practically drives past my door to deliver it to a store 7km away from me. Thumbs down for that.
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S
Rating: 3 out of 5
Fast delivery
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S
Rating: 3 out of 5
I can't say much so far. I had to contact them for my confirmation mail, which should be a matter of course for me to get a confirmation in the form of an e-mail if you already have to specify the e-mail... And I've been waiting for my order for over 2 weeks
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