Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 654 published reviews
5 65,8k 81% 4 9 503 12% 3 2 459 3% 2 1 306 2% 1 2 613 3%

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

3 star reviews

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C
Charline F.
Rating: 3 out of 5
following a purchase from 13/11/2019
I didn't get the package in the right package relay.
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Coralie R.
Rating: 3 out of 5
following a purchase from 13/11/2019
I never received any notification telling me that the package had arrived at the relay point, and the tracking of the package was incomprehensible but I don't think it's the fault of your site but rather of the post office. I am now waiting for the results on my skin while waiting for some improvement in my eczema or skin texture.
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Alex C.
Rating: 3 out of 5
following a purchase from 12/11/2019
Bien
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Julie B.
Rating: 3 out of 5
following a purchase from 12/11/2019
Simple navigation on the site ...good reception of the parcels with each order ...the goat milk soap is just great !!!
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Florine V.
Rating: 3 out of 5
following a purchase from 12/11/2019
Fast delivery, product started testing eager to see its effect. But little by little my skin is starting to feel softer.
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Pauline G.
Rating: 3 out of 5
following a purchase from 13/11/2019
To be seen in the long run... But for the moment no result
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Alina S.
Rating: 3 out of 5
following a purchase from 12/11/2019
Bien
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Manon S.
Rating: 3 out of 5
following a purchase from 12/11/2019
Product received quickly... but unfortunately does not match my skin. I've been using it for almost two weeks now and it brings out all my acne...
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Lassana C.
Rating: 3 out of 5
following a purchase from 11/11/2019
Pilling arriver casser
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Naïma O.
Rating: 3 out of 5
following a purchase from 11/11/2019
I've been using the products for a few days but there's no change just that I have baby skin when I use the products... disappointed with my purchase.
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Myriam B.
Rating: 3 out of 5
following a purchase from 10/11/2019
I've been using the goat's milk salon every night for 10 days now, a 10 minute break before going to bed and I find my skin already much clearer! The only negative points for the product, and packaging, a box of storage should be provided given the price, and well applied a good moisturizer after, the salon dries the skin a little ... otherwise I am happy with my purchase and I recommend ???
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Barbara H.
Rating: 3 out of 5
following a purchase from 10/11/2019
I don't have any effect yet, but product that smells very good and soft skin.
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Adelina S.
Rating: 3 out of 5
following a purchase from 01/11/2019
Bien
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Manon D.
Rating: 3 out of 5
following a purchase from 08/11/2019
Well packed, not too long delay but the deliveryman is not presented we can the principle of delivery at home.
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Elisa L.
Rating: 3 out of 5
following a purchase from 29/10/2019
Bien
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Tugba A.
Rating: 3 out of 5
following a purchase from 08/11/2019
The smell doesn't smell very good but I was expecting worse, I've been testing it for only a week the changes are not yet visible. Cleanses the skin well anyway.
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Céline D.
Rating: 3 out of 5
following a purchase from 28/10/2019
The support service is far too long to answer your worries and the telephone service is never in service! Otherwise the products arrive relatively quickly.
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Bernadette D.
Rating: 3 out of 5
following a purchase from 04/11/2019
Not enough products on this site. Too bad! The product descriptions are a little bit identical.
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Maëva C.
Rating: 3 out of 5
following a purchase from 05/11/2019
I've been using the goat's milk soap for 2 weeks now and I use the mask twice a week. I can already see a difference on my skin which is fragile and this makes my skin softer, less pimples and cleaner. I validate. I can't wait to see what happens next.
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Laëtitia C.
Rating: 3 out of 5
following a purchase from 05/11/2019
Products taking quickly, pleasant, but it's a pity that the pump bottle doesn't work which causes a loss of products and my easy to take cream ...
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Anne-Gaëlle S.
Rating: 3 out of 5
following a purchase from 06/11/2019
A small problem with the order, rectify very quickly, satisfied.
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Sonia M.
Rating: 3 out of 5
following a purchase from 05/11/2019
Well I've been using it for a week now and I'm waiting to see the results for a longer period of time.
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Morgane L.
Rating: 3 out of 5
following a purchase from 04/11/2019
This is my second order at pinup Secret, I am disappointed this time, it was incomplete, and the packaging torn. They sent me back what was missing, but the torn box as a gift is not so good.
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Nawel K.
Rating: 3 out of 5
following a purchase from 05/11/2019
Soft skin, after 3 weeks no results yet
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Celine F.
Rating: 3 out of 5
following a purchase from 05/11/2019
Great product, be careful to moisturize the skin because after use it is a little dry.
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Léa Z.
Rating: 3 out of 5
following a purchase from 31/10/2019
I have not yet tested the product, but delivery is longer than expected and especially not delivered in the requested relay point but in the closest to my billing address which is located 1h10 from my current home (really not very practical).
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Sandrina D.
Rating: 3 out of 5
following a purchase from 28/10/2019
The soap and creams are superb and effective, however, changing the bottle is the dispenser and defective and no solution from PinUp.
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Meghane R.
Rating: 3 out of 5
following a purchase from 02/11/2019
I haven't seen much effect on my acne, but I still have less burning, itching etc...
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Laetitia G.
Rating: 3 out of 5
following a purchase from 04/11/2019
Delivery a little slower than expected but good product
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Dorra K.
Rating: 3 out of 5
following a purchase from 01/11/2019
So far I haven't seen a lot of changes.
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Alban A.
Rating: 3 out of 5
following a purchase from 03/11/2019
Long wait for delivery
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Marine H.
Rating: 3 out of 5
following a purchase from 30/10/2019
I placed the order with your website at the end of October but I still haven't received my order one month later. This inconvenience is due to the fact that my package has been shipped to a different relay point than mine. I do not doubt the quality of your products but the delivery of your goods still needs to be improved and checked. Your customer service is very fast but I remain disappointed.
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Marleni P.
Rating: 3 out of 5
following a purchase from 28/10/2019
The products very well I am satisfied. But for this order I had to pay a little less happy shipping costs?
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Inaya E.
Rating: 3 out of 5
following a purchase from 31/10/2019
I have been using it at least once a day for about 2 weeks, the soap makes my skin soft, I expect a little more long-term results.
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Beatrice G.
Rating: 3 out of 5
following a purchase from 31/10/2019
*one still can't decide on a delivery point other than the home and the post office near the home....
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Océane B.
Rating: 3 out of 5
following a purchase from 29/10/2019
Package received slightly damaged. Produces well for the moment but to be continued to see if it keeps its promises.
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Amale D.
Rating: 3 out of 5
following a purchase from 31/10/2019
The goat's milk soap is really topismeeeer but the cream is absolutely useless!! I also advise you the peeling
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Jihane M.
Rating: 3 out of 5
following a purchase from 30/10/2019
First week: a lot less pimples, I'm waiting for better results.
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Anissa B.
Rating: 3 out of 5
following a purchase from 30/10/2019
It's all right. Except the delivery, three orders and each time the delivery site is not the right one.
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Melanie L.
Rating: 3 out of 5
following a purchase from 25/10/2019
I received my 2 damaged soaps, one of which was open...
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