Customer reviews of Pinup Secret

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9,3 /10
Overall rating: 9,3 out of 10
Based on 81 339 published reviews

Summary of reviews

The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.

3 star reviews

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C
Céline M.
Rating: 3 out of 5
following a purchase from 03/01/2019
Slightly long delivery
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Juliette R.
Rating: 3 out of 5
following a purchase from 03/01/2019
Delivery of the parcel at the post office when it was requested at home
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Laura F.
Rating: 3 out of 5
following a purchase from 23/12/2018
Good products that are effective but I received my package damaged with an open cream that leaked everywhere and the after-sales service never answered me for repair although I made 2 requests.
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Jessica D.
Rating: 3 out of 5
following a purchase from 02/01/2019
Nothing more than that.
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Margaux N.
Rating: 3 out of 5
following a purchase from 03/01/2019
Package received quickly. Too bad the soap is not a package to keep it, I leave it in the delivery bag because of this fact.
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Victoria H.
Rating: 3 out of 5
following a purchase from 03/01/2019
Very disappointed with the smell !
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Elsa G.
Rating: 3 out of 5
following a purchase from 03/01/2019
The delivery and processing of my order is fine but I was disappointed with the goat's milk soap.
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Camille G.
Rating: 3 out of 5
following a purchase from 03/01/2019
I'm sorry because after my previous orders I always had a coupon code while for my last order I couldn't find one. And the next day on my facebook with a coupon code I'm disappointed.
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Sabah H.
Rating: 3 out of 5
following a purchase from 02/01/2019
I have received all items in my order in two shipments just as you stated.
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Magali V.
Rating: 3 out of 5
following a purchase from 31/12/2018
The sites ok .
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Mélissa D.
Rating: 3 out of 5
following a purchase from 01/01/2019
Very fast shipping and the products are of very good quality. However, since I started using the soap, cream and peel my skin is completely dry.
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Perrine A.
Rating: 3 out of 5
following a purchase from 28/12/2018
I never choose to deliver the package to the post office behind my house and it's always delivered there! It's useless to ask to choose a delivery point if it's not respected!
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blandine M.
Rating: 3 out of 5
following a purchase from 30/12/2018
Cream products do not conform any protective film on them!
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Laurine B.
Rating: 3 out of 5
following a purchase from 05/12/2018
might be a little clearer to find the products ect too long.
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Vanessa C.
Rating: 3 out of 5
following a purchase from 21/11/2018
Not enough product, alas
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Catherine F.
Rating: 3 out of 5
following a purchase from 30/12/2018
So I don't know if I'm the one misusing it, but I'm following your usual precautions. My skin ends up with the left side irritated and dry. If you have any advice, I'll take it. Because from the first use I noticed an improvement and it's a pity that I find myself with it now.
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Ludivine C.
Rating: 3 out of 5
following a purchase from 30/12/2018
Damaged parcel but fast delivery.
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Hassina H.
Rating: 3 out of 5
following a purchase from 28/12/2018
Soap received without packaging or boxes to preserve it. Disappointing for a 26€ soap?
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Emanuelle B.
Rating: 3 out of 5
following a purchase from 28/12/2018
Defective bottle. Impossible to use the cream dispenser, I pump air... have to unscrew the tube... that says the rest is fine.
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Emilie L.
Rating: 3 out of 5
following a purchase from 29/12/2018
I found that in the order a little note or a paper would have been nice from you because the package stays cold with just the products and then for the moment I don't see any improvement on my skin...let's wait a few more days!
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Laetitia R.
Rating: 3 out of 5
following a purchase from 29/12/2018
Delivery times longer than estimated
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Emmanuelle V.
Rating: 3 out of 5
following a purchase from 20/12/2018
For the moment I don't see too many results even though the products smell very good.
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Magali B.
Rating: 3 out of 5
following a purchase from 21/12/2018
Soap and scrub very good. However, for combination skin, the oil-free cream dries out the skin too much. I use the soap and then the scrub but I prefer a more moisturizing cream for my skin. The oil-free cream does not moisturize it enough.
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Cassandre B.
Rating: 3 out of 5
following a purchase from 24/12/2018
Ps possibility to pay in virtualis . Oblige to pay in PayPal in this case
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Maelyne L.
Rating: 3 out of 5
following a purchase from 25/12/2018
I've been testing this product for a week now, well it's a little too much to have an opinion on it but I find that my skin has worsened following the use of these products unfortunately (it burned me from time to time) so I'm waiting to see but in any case If some people have fragile skin like me I advise them not to use pinup secret because some products burn.
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Naouel A.
Rating: 3 out of 5
following a purchase from 25/12/2018
The product arrived well, smells very good but dries my skin a lot, I ordered the full package and whatever the cream, I have the same result, very very dry skin all day long, but I really like the smell and the packaging, I don't think I would recommend this though.
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Elise P.
Rating: 3 out of 5
following a purchase from 24/12/2018
The peel and the soap are fine. However, I did not use the day cream I received with the box because it was received upside down in the package and already used?! Half-filled jar... I sent photos + complaint to the after-sales service but no answer.
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Mylene C.
Rating: 3 out of 5
following a purchase from 25/12/2018
It's been 4 months now that I've been using the goat milk soap (mask), its precious cream and the peeling and I thought that I would have more results on my skin, but in the end I was a bit disappointed ^^^^.
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audrey S.
Rating: 3 out of 5
following a purchase from 21/12/2018
For the moment quite disappointed with the product many pimples have appeared following the use of soap and cream.
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Kadiatou G.
Rating: 3 out of 5
following a purchase from 23/12/2018
My package was delivered to a collection point that works from 8am to 10am only while I paid for the delivery to my home (the address was changed). So I took a long time to pick it up because it did not fit with my working hours.
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Zabida M.
Rating: 3 out of 5
following a purchase from 19/12/2018
I can't find a match, that's my opinion.
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aurore L.
Rating: 3 out of 5
following a purchase from 16/12/2018
I thought the peel was more effective than this, I didn't have so much skin to remove and I have some redness on my face.
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Anne-Sophie B.
Rating: 3 out of 5
following a purchase from 18/12/2018
Big problem with the delivery. I had ordered two soaps for Christmas gifts which I received long after I had placed the order early enough and had received an email several days before Christmas indicating that the package had been shipped. I only received the package a few days after Christmas and it was impossible to track the shipment, and the package was delivered to a completely different address than the one I selected when I placed the order. Concerning the product itself, I have only been able to use it once since I received it.
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Elodie C.
Rating: 3 out of 5
following a purchase from 17/12/2018
Already ordered the goat's milk cream and the goat's milk soap, which I was very pleased with. So I recommended some with the extra peeling in the box. But then once the peel is applied it sticks to the dubet of the face and does not come off. It makes little balls of glue that are very unpleasant and it hurts to remove. One thing is sure is that I won't do it anymore... if I had to give a mark to this peeling it would be a 0 ??
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Chloé C.
Rating: 3 out of 5
following a purchase from 16/12/2018
Product open at the opening of the grout, therefore half empty product
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Benedicte G.
Rating: 3 out of 5
following a purchase from 16/12/2018
Product that arrived quickly but delivered simply in a bubble envelope without a delivery note or explanatory booklet. One expects a little more attention for a skin care product
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Carla L.
Rating: 3 out of 5
following a purchase from 14/12/2018
The plusses: Quality products that keep their promises. The minuses: the price is very high, the website is not very well done, there are not enough boxes on offer.
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Myriam S.
Rating: 3 out of 5
following a purchase from 16/12/2018
Package received quickly. I'm fine with the care at the moment. What I find regrettable in view of the price of the products is that the oil-free cream that is in 1 dispenser does not work! The pump looks blocked... I had to take everything apart to put cream... so bof bof bof.
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Cecile C.
Rating: 3 out of 5
following a purchase from 16/12/2018
Parcel received with box of care all damaged we have the impression that the products have been thrown away, no care of the packaging, wondering if they have been used!
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Mathilde S.
Rating: 3 out of 5
following a purchase from 16/12/2018
I had a problem and the customer service didn't even answer, which is not normal considering the price we pay.
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