Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.
The plusses: Quality products that keep their promises. The minuses: the price is very high, the website is not very well done, there are not enough boxes on offer.
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Myriam S.
Rating: 3 out of 5
following a purchase from 16/12/2018
Package received quickly. I'm fine with the care at the moment. What I find regrettable in view of the price of the products is that the oil-free cream that is in 1 dispenser does not work! The pump looks blocked... I had to take everything apart to put cream... so bof bof bof.
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Cecile C.
Rating: 3 out of 5
following a purchase from 16/12/2018
Parcel received with box of care all damaged we have the impression that the products have been thrown away, no care of the packaging, wondering if they have been used!
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Mathilde S.
Rating: 3 out of 5
following a purchase from 16/12/2018
I had a problem and the customer service didn't even answer, which is not normal considering the price we pay.
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Emma B.
Rating: 3 out of 5
following a purchase from 15/12/2018
I bought the cream without oil and the soap I am very satisfied with the soap but concerning the cream I do not recommend it at all it has a very thick appearance on the skin and if we look at the composition we find dimethicone then I do not see how apart from clogging the pores of the skin this cream can it improve the appearance In the end I would take the soap but not the cream
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Andréa B.
Rating: 3 out of 5
following a purchase from 15/12/2018
Not exfoliating enough for my taste. The smell's a little chemical. But I'm still satisfied with this product
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Nathalie P.
Rating: 3 out of 5
following a purchase from 24/11/2018
The products are very good but unfortunately the precious cream was not very firm and to be poured and dried out of the jar! It was a Christmas present and I just opened it, can you find a solution for me?
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Jennifer D.
Rating: 3 out of 5
following a purchase from 07/12/2018
Product that doesn't come from France and we don't really know what's in it.
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Géraldine S.
Rating: 3 out of 5
following a purchase from 07/12/2018
The delivery time is quite long, the peeling and the face soap are very good but the precious cream which is recommended for dry skin is not suitable at all it does not moisturize enough.
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Elisa D.
Rating: 3 out of 5
following a purchase from 09/12/2018
Gives a lot of pimples, I'm at the beginning hoping it'll fade!
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Anais P.
Rating: 3 out of 5
following a purchase from 07/12/2018
Fine, but it's been a very long expedition.
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Melina S.
Rating: 3 out of 5
following a purchase from 06/12/2018
The products are great! But the delivery time is very long...
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Romane V.
Rating: 3 out of 5
following a purchase from 11/12/2018
The product arrived 10 days after my order whereas it was expected 48 to 72 hours delay. I only had a return regarding my order after I called customer service to ask for an explanation. My package was apparently available at the relay point that I had selected but I had not been notified ... apart from the details of the delivery I am rather satisfied with my purchase. The product was well packaged, and after a few uses I'm happy with it.
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Sarah B.
Rating: 3 out of 5
following a purchase from 24/11/2018
you should give more prominence to the products sponsored by your bloggers.
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Virginie P.
Rating: 3 out of 5
following a purchase from 07/12/2018
For the moment I haven't tested the products yet because it's for Christmas but the shipping of the products has been long for my taste. So much for my first impression. Thank you
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Eglantine D.
Rating: 3 out of 5
following a purchase from 11/12/2018
I would have liked to have my package at home.
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Laetitia B.
Rating: 3 out of 5
following a purchase from 07/12/2018
When I opened my package, the mud pack didn't have its lid and so a good part of the mud pack is poured into the box.
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Pauline M.
Rating: 3 out of 5
following a purchase from 02/12/2018
Not much change after more than a month of use
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Inès D.
Rating: 3 out of 5
following a purchase from 23/11/2018
Too long before the expedition
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Mathilde B.
Rating: 3 out of 5
following a purchase from 23/11/2018
Nothing to say about the products but the delivery leaves something to be desired, I had to send an email to pin up secret so that they decide to send my package almost 2 weeks after the order.
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Valentina K.
Rating: 3 out of 5
following a purchase from 06/12/2018
The site does not answer the question. Moreover, I have not received my package yet. I am not satisfied with their service.
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Caroline D.
Rating: 3 out of 5
following a purchase from 05/12/2018
the soap and well on the other hand the smell is like the smell of a mosquito bomb. And I think it's a shame that you sent the soaps in an envelope like this without even a word. A box or even a cardboard case would be more serious with samples. Frankly, I was disappointed
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Amélie R.
Rating: 3 out of 5
following a purchase from 04/12/2018
Fast delivery and product in good condition. However no packaging, the soap is put as is in the package. Damage
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Apolline L.
Rating: 3 out of 5
following a purchase from 05/12/2018
I am very happy with the products but the package arrived very damaged, fortunately the products were not damaged but it's really a shame ...
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Camille L.
Rating: 3 out of 5
following a purchase from 05/12/2018
Package packaging that could be better in view of the price of the products and give samples.
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Stella F.
Rating: 3 out of 5
following a purchase from 05/12/2018
Received quickly and good product.
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Morgane R.
Rating: 3 out of 5
following a purchase from 05/12/2018
There was a product to replace place I had to return the product to get the right one.
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Chloe M.
Rating: 3 out of 5
following a purchase from 05/12/2018
Shipping of the package fast, too bad the package was motivated open. Luckily the whole order was there.
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Maya R.
Rating: 3 out of 5
following a purchase from 04/12/2018
I guess you have to do the mask several times to get a real result. For the moment the redness has subsided but my skin is now peeling to see over time.
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Romane C.
Rating: 3 out of 5
following a purchase from 25/11/2018
This product is effective for acne but I also have a lot of eczema and it has dried out my skin a lot.
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Margaux I.
Rating: 3 out of 5
following a purchase from 23/11/2018
I received my soap two weeks after I ordered it, even though it said delivery within 72 hours on the site. But otherwise satisfied with the product
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Touryack S.
Rating: 3 out of 5
following a purchase from 30/11/2018
Very long order
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Emma F.
Rating: 3 out of 5
following a purchase from 23/11/2018
Delivery much too long, but good product
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Mélody G.
Rating: 3 out of 5
following a purchase from 23/11/2018
The order took a while to ship, I think they forgot about it.
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Emilie G.
Rating: 3 out of 5
following a purchase from 02/12/2018
The products look very good but the boxes containing the cream and the peel were torn open.
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Alexandra M.
Rating: 3 out of 5
following a purchase from 23/11/2018
Delivery very long suremeny because of black friday but no response or information from customer service despite several emails and messages.
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Sarah Fatima O.
Rating: 3 out of 5
following a purchase from 02/12/2018
Modernize your parcel packaging
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Justine P.
Rating: 3 out of 5
following a purchase from 23/11/2018
I have waited 2 weeks to receive my package, it's much too long for a simple delivery Not at all satisfied with the delivery
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Natacha R.
Rating: 3 out of 5
following a purchase from 23/11/2018
Too bad for the delivery time... more than 15 days! Victim of its success and black Friday perhaps? That said, if the products are good I will recommend without hesitation.
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Sarah H.
Rating: 3 out of 5
following a purchase from 23/11/2018
Pin up secret took more than 8 days to ship my package.
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