Pinup Secret consistently delivers products that customers rely on for daily routines, with goat milk soap and oil-free cream highlighted as foundational items that brighten skin, reduce imperfections, and support a smoother, non-greasy texture. Customers praise fast, reliable delivery, well-packaged orders, and repeat purchases over years, underscoring trust in the brand and ongoing satisfaction. Positive experiences also emphasize visible skincare improvements, including fewer pimples, brighter complexions, and a refreshed look, along with enthusiastic recommendations and long-term loyalty.
Too bad for the delivery time... more than 15 days! Victim of its success and black Friday perhaps? That said, if the products are good I will recommend without hesitation.
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Sarah H.
Rating: 3 out of 5
following a purchase from 23/11/2018
Pin up secret took more than 8 days to ship my package.
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Maelys B.
Rating: 3 out of 5
following a purchase from 23/11/2018
Very long delivery time without precise communication on the progress of the parcel. The site is experiencing problems and I didn't even have access to my customer account as I wanted.
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Alexandra M.
Rating: 3 out of 5
following a purchase from 02/12/2018
Multiple beugs at the account login level
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Clarisse M.
Rating: 3 out of 5
following a purchase from 24/11/2018
Product bof bof. Odour not very pleasant. Don't trust influencers on Instagram!
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Nafouanti A.
Rating: 3 out of 5
following a purchase from 23/11/2018
The soap is at the top, but on the other hand the cream does not give the impression of a hydration, unpleasant effect on the face, I was obliged to use another cream to feel my face more pleasant and less stretched.
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Angélique D.
Rating: 3 out of 5
following a purchase from 23/11/2018
A little disappointed with the product the soap dries the skin
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Yousra M.
Rating: 3 out of 5
following a purchase from 01/12/2018
I don't think the product should be adapted to my skin. Because the skin on my face has become dry and grainy.
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Dafina H.
Rating: 3 out of 5
following a purchase from 23/11/2018
Poor customer service
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Laura B.
Rating: 3 out of 5
following a purchase from 01/12/2018
a little disappointed with the smell I expected better :)
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Nawel B.
Rating: 3 out of 5
following a purchase from 02/12/2018
I don't walk very well but I'm still waiting for a little more but no change for the moment.
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Maïmouna K.
Rating: 3 out of 5
following a purchase from 01/12/2018
The products are good quality, but they dry out my skin. Although I don't use them as a mask...
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Justine B.
Rating: 3 out of 5
following a purchase from 22/11/2018
The peel is lumpy on application so I don't feel the product staying on my face and the goat's milk mask soap has started to irritate part of my face after a week of use. However, I didn't let it sit on my face, I just used it as a cleansing soap... Otherwise the creams are very good!
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Océane V.
Rating: 3 out of 5
following a purchase from 28/11/2018
I have not yet received my order.
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Sydney B.
Rating: 3 out of 5
following a purchase from 29/11/2018
The site is good but as far as the soap I ordered it's been a week now I'm using and I have even more pimples than before.
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Emie M.
Rating: 3 out of 5
following a purchase from 28/11/2018
Very average after-sales service ...
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Sylvie R.
Rating: 3 out of 5
following a purchase from 23/11/2018
a little long on the delivery side
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Carla J.
Rating: 3 out of 5
following a purchase from 24/11/2018
Delivered in a simple box, no packaging, no small word, no marketing
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Yvonne S.
Rating: 3 out of 5
following a purchase from 24/11/2018
Code which said that the delivery was free but did not specify that it was limited to metropolitan France. Not packed enough since the packaging of the product was torn. What they get is that their products are good, because the rest leaves something to be desired. Order placed on November 24th and received on December 4th! Personally I ordered the goat's milk soap and the face scrub.
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Céline A.
Rating: 3 out of 5
following a purchase from 24/11/2018
Product received quickly but I have not yet seen any results on my skin.
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Michèle L.
Rating: 3 out of 5
following a purchase from 23/11/2018
I have received my order and it arrived barely a week after I placed it, so your logistics is working smoothly. Disappointed
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Marielle F.
Rating: 3 out of 5
following a purchase from 25/11/2018
My package was not delivered where I requested. I had to drive 25 km to pick it up when the delivery had to be made 200 m from my workplace.
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Caroline S.
Rating: 3 out of 5
following a purchase from 25/11/2018
Packaging in poor condition
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Marine E.
Rating: 3 out of 5
following a purchase from 25/11/2018
very long delay before receiving the product.
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Clara P.
Rating: 3 out of 5
following a purchase from 23/11/2018
Leaves a sensation of purity and softness but does not eliminate imperfections. To be seen in the long term.
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Ludivine M.
Rating: 3 out of 5
following a purchase from 26/11/2018
Parcel pending at the collection point because I was not present I would have preferred that the parcel be put back in my mailbox if it would have been possible.
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Cathy B.
Rating: 3 out of 5
following a purchase from 25/11/2018
the texture of the soap and cream is great my skin is super soft but after 10 days of treatment in the morning and evening I still have my redness and rosacea spots I thought it was a pity !!!!
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Camille L.
Rating: 3 out of 5
following a purchase from 23/11/2018
I have received my package, I just find that the boxes of products could be smaller (to avoid overpacking). And I'm in the middle of a test phase.
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Alexina B.
Rating: 3 out of 5
following a purchase from 23/11/2018
Thank you for your follow up, I did receive the pills and had an opportunity to try them. I am very happy, so is my girlfriend.
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Marion M.
Rating: 3 out of 5
following a purchase from 22/11/2018
The package had to be shipped the same day because the order was placed at 9am but given to the post office 2 days after so disappointed with the delivery service. Product whose effects are not yet visible after several uses
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Leslie M.
Rating: 3 out of 5
following a purchase from 23/11/2018
Right now I can't really tell the difference.
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Fatima A.
Rating: 3 out of 5
following a purchase from 21/11/2018
I received the package but just the cream is a bit creamy so when I apply it I feel it's a bit hard.
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Océane M.
Rating: 3 out of 5
following a purchase from 22/11/2018
Your site is really good, nothing to say because everything is indicated. On the other hand the Colissimo partnership is to be watched. My package arrived half crushed. Luckily the products arrived intact! I'll send you pictures if you need them.
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Julie G.
Rating: 3 out of 5
following a purchase from 22/11/2018
Package damaged during delivery.
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Valérie B.
Rating: 3 out of 5
following a purchase from 23/11/2018
We haven't tried it yet, but I'm going to place another order for Christmas.
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Inass B.
Rating: 3 out of 5
following a purchase from 22/11/2018
Very expensive for what it is.
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Stephanie T.
Rating: 3 out of 5
following a purchase from 21/11/2018
Bien
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Joanne N.
Rating: 3 out of 5
following a purchase from 23/11/2018
Produces well. Good site. Catastrophic and unkind after-sales service.
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Maryam L.
Rating: 3 out of 5
following a purchase from 22/11/2018
2nd order and again I am not given my parcel number, you have to call for it. My second package was misplaced. Luckily found but if the products are fine, there is some progress expected in the delivery process. I was told by email that it had been shipped, but it was only given to the post office several days later, at my request!
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Delphi D.
Rating: 3 out of 5
following a purchase from 21/11/2018
I was supposed to receive my package within 48 hours and then it took 6 days. Otherwise, I use it every day since I received it, I can already see the difference....I expect a lot from it. Thank you
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