Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 654 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

3 star reviews

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Emmanuelle B.
Rating: 3 out of 5
following a purchase from 31/10/2023
I find that the composition of some products has changed: soap, peeling especially!
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Julia R.
Rating: 3 out of 5
following a purchase from 25/10/2023
I am very satisfied with my products except for the purifying mask where the 1st receipt was open. Despite a 2nd shipment to replace it, this one is also open... I'm quite disappointed in the sense that I wasn't able to test it. It's a shame to lose stars for that.
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Marine L.
Rating: 3 out of 5
following a purchase from 30/10/2023
It's a pity that the products arrived without packaging or a box, knowing that it was a lot and above all a gift.
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Morgane B.
Rating: 3 out of 5
following a purchase from 30/10/2023
Lack of product incomplete order
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Id Tayeb A.
Rating: 3 out of 5
following a purchase from 26/10/2023
It dries pimples and reduces stains 👍
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Alexia H.
Rating: 3 out of 5
following a purchase from 22/10/2023
I still haven't seen any difference, the precious cream doesn't moisturize at all, but I did like the peel.
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Mahealanie B.
Rating: 3 out of 5
following a purchase from 13/10/2023
The lady I spoke to on the phone was unpleasant. You have to change jobs if you don't want to talk to people. As for the products, I wait until I receive them to use them.
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Khadidja G.
Rating: 3 out of 5
following a purchase from 13/10/2023
I received my order incomplete I could not find the soap box 😔
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Sandrine H.
Rating: 3 out of 5
following a purchase from 13/10/2023
Disappointed by the products
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Fatiha Y.
Rating: 3 out of 5
following a purchase from 13/10/2023
To offer
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Laurie P.
Rating: 3 out of 5
following a purchase from 05/10/2023
Nothing to report about the product and pin up secret but the carrier is to be avoided! I received emails from the fraudulent carrier indicating that the relay for my parcel had been changed... I went twice... nothing! In the end I went to the original delivery address and there was my parcel! A bitter delivery experience. But the product is great!
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Sandrine A.
Rating: 3 out of 5
following a purchase from 01/10/2023
The cream had its tablet broken, so it was open! I was very disappointed, but I kept it anyway, disappointed at the lack of attention. Feedback from a customer who tested it? not you, the product is brand new and therefore never opened, otherwise it would be sent as a sample, wouldn't it? The parcel delivered by shop to shop arrived 20km from my home, the relay was not respected.
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Laetitia G.
Rating: 3 out of 5
following a purchase from 03/10/2023
I've been feeling like my skin is all dry for a few days now and it's starting to get cold too.
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Margot D.
Rating: 3 out of 5
following a purchase from 30/09/2023
Top products. However, I received an open mask and my cream does not close... and no response from customer service for 10 days...
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Alexandra A.
Rating: 3 out of 5
following a purchase from 01/10/2023
The products are good but the kit is missing. We have made a complaint but nothing so far.
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Lila S.
Rating: 3 out of 5
following a purchase from 01/10/2023
Good, but it stings the skin
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Elif A.
Rating: 3 out of 5
following a purchase from 28/09/2023
Good product. But too bad 1 product out of 3 was forgotten, I had to wait for it to be sent to me 1 week later.
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Thevani R.
Rating: 3 out of 5
following a purchase from 28/09/2023
I'm very happy with your product and I recommend that people around me use it too, but I'm not happy with the delivery because every time your delivery service doesn't ring (dpd) and I have to go somewhere to pick up the product.
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Nathalie M.
Rating: 3 out of 5
following a purchase from 28/09/2023
Didn't receive the product ordered but parcel sent quickly and very well packaged.
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Tiphaine A.
Rating: 3 out of 5
following a purchase from 28/09/2023
To keep trying but for the moment I'm not wouhahou
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Catherine M.
Rating: 3 out of 5
following a purchase from 26/09/2023
Received in German but must mail made without reply 🥴
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Jessica R.
Rating: 3 out of 5
following a purchase from 19/09/2023
My order was incomplete
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Sandra G.
Rating: 3 out of 5
following a purchase from 11/09/2023
This week I ordered the face soap that I've been paying for for 1 year, unfortunately I've noticed that the quality is different from other times. It breaks by itself, not solid at all. I don't know what it could be due to!
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Jennifer F.
Rating: 3 out of 5
following a purchase from 06/09/2023
I ordered a set of 2 soaps and 1 brush. The brush was not delivered.
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Fatma K.
Rating: 3 out of 5
following a purchase from 04/09/2023
I haven't applied the treatment for a long time yet. I can't give a credible opinion from the first week onwards, so I'll have to assess whether or not it's effective after 3 months of use.
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Aoitif B.
Rating: 3 out of 5
following a purchase from 01/09/2023
Super product I am delighted
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Emeline L.
Rating: 3 out of 5
following a purchase from 03/09/2023
For this order, I was expecting the same size soaps as my previous orders... The quantities were indeed reduced, but the price remained the same. It's a shame... The soap remains of high quality.
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Hawa G.
Rating: 3 out of 5
following a purchase from 01/09/2023
Since I started using it I've had pimples!
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Michelle I.
Rating: 3 out of 5
following a purchase from 24/08/2023
1 week of use and no improvement
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Stephanie S.
Rating: 3 out of 5
following a purchase from 23/08/2023
quite satisfied with my purchase. now I just have to wait for the results.
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Francina O.
Rating: 3 out of 5
following a purchase from 19/08/2023
Good evening disappointed with my order the parcel arrived on my island, with delivery charges to pay when you had said that delivery was free...Disappointed Thank you cordially...
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Nathalie R.
Rating: 3 out of 5
following a purchase from 16/08/2023
the donkey's milk soap strips and dries the skin, so be careful how you use it, the oil-free cream is comfortable, but the precious cream has a bad smell, so it's very unpleasant to apply to the face. I just regret buying this cream.
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Colette D.
Rating: 3 out of 5
following a purchase from 23/07/2023
I ordered 2 batches of 2 soaps with 1 brush offered and I only received one brush when I should have received 2 and I had to offer the 2nd batch so moderately satisfied.
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Manon T.
Rating: 3 out of 5
following a purchase from 11/08/2023
The soap is fine, but the brush is FUIIIIIR! The bristles on the brush fall off one after the other, really poor quality.
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Nikita C.
Rating: 3 out of 5
following a purchase from 08/08/2023
I've been using pin up secret facials for almost 2 years and I'm really happy with the results, my face has fewer blemishes, I have a few pimples that come in sometimes but they go away quickly but otherwise I have practically no more blemishes that spoil my face. My face is clean and luminous since I've been using them and I don't even need to apply foundation when I go out...I'm really very satisfied and I think I'd use them for life. On the other hand, the price is a bit high despite the influencer promo codes.
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Elise P.
Rating: 3 out of 5
following a purchase from 02/08/2023
Order received promptly within the time indicated,
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Laurence L.
Rating: 3 out of 5
following a purchase from 28/07/2023
satisfied
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Corinne L.
Rating: 3 out of 5
following a purchase from 30/07/2023
I asked for home delivery, and I had to pick up my parcel at a Chronopost relay 12 kms from where I live.
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Isabelle D.
Rating: 3 out of 5
following a purchase from 30/07/2023
Disappointed with my parcel I did not receive my precious cream but another product which I sent back.Still waiting to receive my precious cream.
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Marième B.
Rating: 3 out of 5
following a purchase from 26/07/2023
I like the packaging
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