Customer reviews of Pinup Secret

C

Cindy V.

Rating: 3 out of 5

Published on 22/07/2023 à 16h40 following a purchase from 16/06/2023

The brush loses all its bristles

Translated reviews

S

Schéra R.

Rating: 3 out of 5

Published on 22/07/2023 à 16h24 following a purchase from 07/07/2023

The product looks really nice, but I think it's overpriced on the networks and the influencers say a lot of good things about it, even though it's just a soap enriched with tea extract and goat's milk - nothing extraordinary!

Translated reviews

A

Aicha L.

Rating: 3 out of 5

Published on 22/07/2023 à 14h31 following a purchase from 09/07/2023

Really overpriced products!

Translated reviews

E

Elodie T.

Rating: 3 out of 5

Published on 22/07/2023 à 13h49 following a purchase from 10/07/2023

Satisfied with the product as always, but the packaging is not very practical, the cap doesn't stay on at all times, it slips off and you can't see if there's any cream left in the jar.

Translated reviews

S

Sandrine B.

Rating: 3 out of 5

Published on 17/07/2023 à 11h05 following a purchase from 04/07/2023

Hello, the day cream doesn't moisturize me much and stays sticky on my face. For the rest, the soap is perfect.

Translated reviews

J

Jean-Michel L.

Rating: 3 out of 5

Published on 16/07/2023 à 20h32 following a purchase from 03/07/2023

I've only received eight soaps out of nine orders, and I've notified the company without anyone contacting me to ask what happened.

Translated reviews

L

Leclercq C.

Rating: 3 out of 5

Published on 12/07/2023 à 10h49 following a purchase from 29/06/2023

Yes, I did receive my order with a product that leaked, so it was defective. I reported it and was asked to send photos of the products and the box, which I did the same day, except that today it's dead calm, no returns, so yes, this time I'm not satisfied with this order. Sincerely

Translated reviews

V

Valerie L.

Rating: 3 out of 5

Published on 11/07/2023 à 11h27 following a purchase from 28/06/2023

Hello, I find that this cream is not at all moisturizing, it pulls at my skin. On the other hand, I really like the soap. Sincerely

Translated reviews

M

Manon F.

Rating: 3 out of 5

Published on 01/07/2023 à 15h00 following a purchase from 17/06/2023

Received in poor condition Torn cardboard box in letter box Torn precious cream box

Translated reviews

F

Fatima K.

Rating: 3 out of 5

Published on 18/06/2023 à 20h22 following a purchase from 02/06/2023

Satisfied to see in the long term

Translated reviews

S

Samantha E.

Rating: 3 out of 5

Published on 18/06/2023 à 12h00 following a purchase from 05/06/2023

Usually nothing to say but I received my cream without oil the cap that allows to take out the cream is broken 😢

Translated reviews

C

chloe T.

Rating: 3 out of 5

Published on 18/06/2023 à 10h37 following a purchase from 27/05/2023

very long delivery times, often delayed

Translated reviews

D

Dalila A.

Rating: 3 out of 5

Published on 16/06/2023 à 08h20 following a purchase from 01/06/2023

Fine

Translated reviews

M

Maud B.

Rating: 3 out of 5

Published on 14/06/2023 à 15h49 following a purchase from 01/06/2023

Order received on time. But opening the cream and finding what looks like an eyelash or a hair... not so good. After-sales service proposal: either I return the cream, wait some more, and receive another one. Or a 50% discount code. Personally, I threw the cream away, so I didn't really have a choice but to pay again. I don't really get the idea of getting back a cream that's fit for the garbage can .... so I'm not sure I'll be recommending it.

Translated reviews

L

Laetitia V.

Rating: 3 out of 5

Published on 11/06/2023 à 13h43 following a purchase from 30/05/2023

I would have liked to have samples.

Translated reviews

C

Céline S.

Rating: 3 out of 5

Published on 07/06/2023 à 12h09 following a purchase from 21/05/2023

Really great soap but very poorly rated oil-free cream, endocrine disruptor in the UV filter.

Translated reviews

M

Margot G.

Rating: 3 out of 5

Published on 06/06/2023 à 12h15 following a purchase from 24/05/2023

Very happy to have received the goat's milk soap. On the other hand, the moisturizing cream doesn't suit me at all and burns my skin. A bit disappointed, I love the brand so much.

Translated reviews

M

Manon M.

Rating: 3 out of 5

Published on 06/06/2023 à 05h19 following a purchase from 24/05/2023

A product was opened and I was given 24 hours after receipt of the parcel to send ALL the products, even though it was only one that was wrong (the reply to my email was 3 days later, so the deadline had already passed). The product's lid was open when I received the parcel.

Translated reviews

F

Fatima C.

Rating: 3 out of 5

Published on 05/06/2023 à 11h45 following a purchase from 23/05/2023

Not thrilled as I'm missing 3 products from the pack

Translated reviews

A

Anaïs V.

Rating: 3 out of 5

Published on 04/06/2023 à 15h27 following a purchase from 22/05/2023

Open product

Translated reviews

E

Emilie B.

Rating: 3 out of 5

Published on 03/06/2023 à 10h47 following a purchase from 19/05/2023

Fairly effective soap that works like a Marseille soap but dries the skin out a lot. Not worth the price

Translated reviews

A

Amanda Ashley L.

Rating: 3 out of 5

Published on 27/05/2023 à 15h00 following a purchase from 15/05/2023

I was disappointed with the wait to receive my package. My parcel remained x time in shipping. I had to call several times for them to investigate where my package was.

Translated reviews

M

MAÏNA M.

Rating: 3 out of 5

Published on 27/05/2023 à 13h27 following a purchase from 14/05/2023

I've just started using the soap. The lather is creamy and gives a clean feeling without tightening the skin once dry.

Translated reviews

L

Lyes O.

Rating: 3 out of 5

Published on 27/05/2023 à 10h58 following a purchase from 12/05/2023

I waited almost 2 weeks to receive my order, I wanted to offer it to someone but it was too late.

Translated reviews

M

Merouane S.

Rating: 3 out of 5

Published on 25/05/2023 à 06h11 following a purchase from 01/05/2023

The product is satisfactory, the customer service is not. After placing an order I received the wrong product by mistake, so I reported it. 2 solutions were proposed to me 2 weeks later after several exchanges: - 50% on the next order - sending a return label Result, after almost a month I still do not have the product I ordered because I did not have time to rectify their error. Too bad the customer service is not top notch. I like the product but I didn't like this last experience, I'm not sure I would recommend.

Translated reviews

C

Céline V.

Rating: 3 out of 5

Published on 22/05/2023 à 20h19 following a purchase from 08/05/2023

I did not receive exactly what I ordered.

Translated reviews

H

Helene F.

Rating: 3 out of 5

Published on 21/05/2023 à 18h52 following a purchase from 08/05/2023

Time of reception much too long

Translated reviews

L

Lison P.

Rating: 3 out of 5

Published on 21/05/2023 à 14h42 following a purchase from 30/04/2023

Some products were missing. Fortunately, the customer service is great and my products were finally sent to me.

Translated reviews

M

Mélanie M.

Rating: 3 out of 5

Published on 21/05/2023 à 13h46 following a purchase from 06/05/2023

There is an item missing from my package

Translated reviews

C

Cyrine C.

Rating: 3 out of 5

Published on 21/05/2023 à 10h44 following a purchase from 05/05/2023

The soap is perfect 👍 I love it on the other hand I have a problem with the moisturizer without oil, its packaging does not work well. I struggle every time to get a dab of cream.

Translated reviews

E

Estellia J.

Rating: 3 out of 5

Published on 17/05/2023 à 14h58 following a purchase from 28/04/2023

Nothing to say

Translated reviews

G

Gaelle G.

Rating: 3 out of 5

Published on 16/05/2023 à 17h09 following a purchase from 28/04/2023

I am missing a product and it is still not solved

Translated reviews

R

Ryanath A.

Rating: 3 out of 5

Published on 01/05/2023 à 20h29 following a purchase from 18/04/2023

Satisfactory but when I ordered it there was the brush that I did not receive

Translated reviews

L

Linda D.

Rating: 3 out of 5

Published on 30/04/2023 à 17h41 following a purchase from 17/04/2023

This remains expensive

Translated reviews

K

Kenza M.

Rating: 3 out of 5

Published on 29/04/2023 à 12h36 following a purchase from 14/04/2023

I thought it was 2 products but there was only one and one thing to put on it

Translated reviews

B

Brigitte V.

Rating: 3 out of 5

Published on 29/04/2023 à 12h06 following a purchase from 16/04/2023

The mask was not closed properly so there was some around the jar but the soap was great

Translated reviews

V

Vinciane J.

Rating: 3 out of 5

Published on 29/04/2023 à 11h05 following a purchase from 15/04/2023

Usually I have no worries. But here the jar arrived and it was already opened, half of the cream had dried. I sent a message but got no answer. Very disappointed considering the prices!

Translated reviews

Z

Zainaba H.

Rating: 3 out of 5

Published on 26/04/2023 à 19h52 following a purchase from 12/04/2023

I ordered a pouch to transport the products and I did not receive it but the products are perfect

Translated reviews

F

Floriane G.

Rating: 3 out of 5

Published on 19/04/2023 à 07h16 following a purchase from 04/04/2023

There was one product missing that I still haven't received!

Translated reviews

A

Annabelle L.

Rating: 3 out of 5

Published on 17/04/2023 à 15h10 following a purchase from 04/04/2023

Usually very satisfied with my orders I came across a product where the pump does not work unfortunately I found a solution to use to get the product out anyway but I am a little disappointed I admit it does not remove the quality of your products I reassure you.

Translated reviews