Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.
I'm very happy with the soap and the oil-free cream, but the brush has lost its bristles since the first use and every time. I must admit I'm disappointed by this article, because for the price I was expecting a better quality product.
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Manon M.
Rating: 3 out of 5
following a purchase from 21/07/2023
Impersonal parcel
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Marion L.
Rating: 3 out of 5
following a purchase from 12/07/2023
I've been ordering my goat's milk soap from Pin UP secret for years and it's always a real pleasure. It smells good and it lathers a lot, but on my latest order the soap doesn't smell good, it's greasy and doesn't lather... I'm disappointed. The recipe has been changed.
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Sandrine L.
Rating: 3 out of 5
following a purchase from 12/07/2023
Top notch but I'm just starting out, come back in a month.
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Cindy V.
Rating: 3 out of 5
following a purchase from 16/06/2023
The brush loses all its bristles
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Schéra R.
Rating: 3 out of 5
following a purchase from 07/07/2023
The product looks really nice, but I think it's overpriced on the networks and the influencers say a lot of good things about it, even though it's just a soap enriched with tea extract and goat's milk - nothing extraordinary!
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Aicha L.
Rating: 3 out of 5
following a purchase from 09/07/2023
Really overpriced products!
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Elodie T.
Rating: 3 out of 5
following a purchase from 10/07/2023
Satisfied with the product as always, but the packaging is not very practical, the cap doesn't stay on at all times, it slips off and you can't see if there's any cream left in the jar.
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Sandrine B.
Rating: 3 out of 5
following a purchase from 04/07/2023
Hello, the day cream doesn't moisturize me much and stays sticky on my face. For the rest, the soap is perfect.
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Jean-Michel L.
Rating: 3 out of 5
following a purchase from 03/07/2023
I've only received eight soaps out of nine orders, and I've notified the company without anyone contacting me to ask what happened.
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Leclercq C.
Rating: 3 out of 5
following a purchase from 29/06/2023
Yes, I did receive my order with a product that leaked, so it was defective. I reported it and was asked to send photos of the products and the box, which I did the same day, except that today it's dead calm, no returns, so yes, this time I'm not satisfied with this order. Sincerely
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Valerie L.
Rating: 3 out of 5
following a purchase from 28/06/2023
Hello, I find that this cream is not at all moisturizing, it pulls at my skin. On the other hand, I really like the soap. Sincerely
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Manon F.
Rating: 3 out of 5
following a purchase from 17/06/2023
Received in poor condition Torn cardboard box in letter box Torn precious cream box
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Fatima K.
Rating: 3 out of 5
following a purchase from 02/06/2023
Satisfied to see in the long term
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Samantha E.
Rating: 3 out of 5
following a purchase from 05/06/2023
Usually nothing to say but I received my cream without oil the cap that allows to take out the cream is broken 😢
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Chloe T.
Rating: 3 out of 5
following a purchase from 27/05/2023
very long delivery times, often delayed
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Dalila A.
Rating: 3 out of 5
following a purchase from 01/06/2023
Fine
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Maud B.
Rating: 3 out of 5
following a purchase from 01/06/2023
Order received on time. But opening the cream and finding what looks like an eyelash or a hair... not so good. After-sales service proposal: either I return the cream, wait some more, and receive another one. Or a 50% discount code. Personally, I threw the cream away, so I didn't really have a choice but to pay again. I don't really get the idea of getting back a cream that's fit for the garbage can .... so I'm not sure I'll be recommending it.
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Laetitia V.
Rating: 3 out of 5
following a purchase from 30/05/2023
I would have liked to have samples.
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Céline S.
Rating: 3 out of 5
following a purchase from 21/05/2023
Really great soap but very poorly rated oil-free cream, endocrine disruptor in the UV filter.
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Margot G.
Rating: 3 out of 5
following a purchase from 24/05/2023
Very happy to have received the goat's milk soap. On the other hand, the moisturizing cream doesn't suit me at all and burns my skin. A bit disappointed, I love the brand so much.
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Manon M.
Rating: 3 out of 5
following a purchase from 24/05/2023
A product was opened and I was given 24 hours after receipt of the parcel to send ALL the products, even though it was only one that was wrong (the reply to my email was 3 days later, so the deadline had already passed). The product's lid was open when I received the parcel.
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Fatima C.
Rating: 3 out of 5
following a purchase from 23/05/2023
Not thrilled as I'm missing 3 products from the pack
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Anaïs V.
Rating: 3 out of 5
following a purchase from 22/05/2023
Open product
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Emilie B.
Rating: 3 out of 5
following a purchase from 19/05/2023
Fairly effective soap that works like a Marseille soap but dries the skin out a lot. Not worth the price
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Amanda Ashley L.
Rating: 3 out of 5
following a purchase from 15/05/2023
I was disappointed with the wait to receive my package. My parcel remained x time in shipping. I had to call several times for them to investigate where my package was.
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Maïna M.
Rating: 3 out of 5
following a purchase from 14/05/2023
I've just started using the soap. The lather is creamy and gives a clean feeling without tightening the skin once dry.
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Lyes O.
Rating: 3 out of 5
following a purchase from 12/05/2023
I waited almost 2 weeks to receive my order, I wanted to offer it to someone but it was too late.
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Merouane S.
Rating: 3 out of 5
following a purchase from 01/05/2023
The product is satisfactory, the customer service is not. After placing an order I received the wrong product by mistake, so I reported it. 2 solutions were proposed to me 2 weeks later after several exchanges: - 50% on the next order - sending a return label Result, after almost a month I still do not have the product I ordered because I did not have time to rectify their error. Too bad the customer service is not top notch. I like the product but I didn't like this last experience, I'm not sure I would recommend.
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Céline V.
Rating: 3 out of 5
following a purchase from 08/05/2023
I did not receive exactly what I ordered.
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Helene F.
Rating: 3 out of 5
following a purchase from 08/05/2023
Time of reception much too long
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Lison P.
Rating: 3 out of 5
following a purchase from 30/04/2023
Some products were missing. Fortunately, the customer service is great and my products were finally sent to me.
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Mélanie M.
Rating: 3 out of 5
following a purchase from 06/05/2023
There is an item missing from my package
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Cyrine C.
Rating: 3 out of 5
following a purchase from 05/05/2023
The soap is perfect 👍 I love it on the other hand I have a problem with the moisturizer without oil, its packaging does not work well. I struggle every time to get a dab of cream.
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Estellia J.
Rating: 3 out of 5
following a purchase from 28/04/2023
Nothing to say
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Gaelle G.
Rating: 3 out of 5
following a purchase from 28/04/2023
I am missing a product and it is still not solved
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Ryanath A.
Rating: 3 out of 5
following a purchase from 18/04/2023
Satisfactory but when I ordered it there was the brush that I did not receive
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Linda D.
Rating: 3 out of 5
following a purchase from 17/04/2023
This remains expensive
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Kenza M.
Rating: 3 out of 5
following a purchase from 14/04/2023
I thought it was 2 products but there was only one and one thing to put on it
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Brigitte V.
Rating: 3 out of 5
following a purchase from 16/04/2023
The mask was not closed properly so there was some around the jar but the soap was great
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