My feeling about my last purchase is not very good. I had to take steps with your customers following a bug in your system. My account was debited and my purchases were not registered on your site. Following my requests, my order was sent to me but I did not receive any explanation concerning this incident.

Catastrophe... I have pimples in places I would never have suspected possible on my face, at the price it cost me... it sucks and it doesn't fit me at all!! fortunately a natural plant is saving me

I wanted to tell you that I was very disappointed with the reception of the package and especially with the plastic added inside. I buy solid to not use all these plastic bottles anymore, and stop filling my garbage cans unnecessarily. I let you see in picture the quantity of waste received for only 1 product. I buy solid soaps elsewhere and I receive them in an adapted box, without any plastic and their state is impeccable. Moreover you add a plastic around the soap which is itself in a cardboard box! Unfortunately, I question the natural side of the soap that has been in contact (how long?) with this plastic very tight to the product. It's a shame, I don't think I'll order from you anymore

I love the soaps, but I have the impression that you have changed the components because the soaps do not have the same effect on the skin as the previous ones.

Disappointed that the oil-free cream is poorly rated on Yuka I dare not give it to my daughter

2nd order because happy with the 1st. But preferred the old packaging and also and above all I can't get my product while I press I press and nothing comes out so I feel like I've been scammed....so disappointed....

The order arrived very quickly... but I did not have the precious cream in my package. Instead I got two peels. I'm disappointed because I didn't get the full pack I ordered...

Significant appearance of pimples

I bought the soap on the recommendation of several people and it turns out that it dries out my skin. And the dry oil doesn't help. Given the price I am disgusted. I think this is due to my skin and not the soap. What a shame.

Very dry skin since I started using it 😒

Burns the skin

Does not suit me at all. Dry and red skin since I use these products. The smell is not necessarily divine. I have a combination skin with some pimples sometimes, so I don't recommend for this type of skin. When I apply the cream after cleansing with soap, it burns me. Very disappointed.

Disappointed by the pump bottle that does not work and no response from the service for the moment

Very poorly advised

After a week my skin is very dry and burns. Not recommended.

Products not suitable for sensitive skin. Irritation and itching one week after using these products.

No real effect since its use for a few weeks. To be seen in time.

A little disappointed by the cream: indeed I saw on the internet that a change of packaging had taken place however I had the old stock (which seems normal to me until then). My problem is that my cream had dried on the edges and does not have the usual consistency, so I am disappointed to have received the bottom of the cupboard that was left to empty your stocks.

I'm disappointed every time I order you don't deliver me to the requested relay point. But at the post office I work and I have quite long hours so I'm obliged to go and queue on a Saturday in the post office of Sevran sorry but if we put a delivery address it's not to be delivered elsewhere and it's the 3rd time so I stop ordering pin up products.

The peeling a little disappointed, it made me small white buttons by dint of rubbing, but the blackhead scrub very well makes the skin soft.

Lost order, inefficient after sales service and finally the order that was supposed to be delivered at home ended up in a relay point

My skin is very dry since I use the soap... No change on my comedogenic areas...

I've been hearing about the amazing power of PinUp Secret products for years. I bought the soap for over 20€ and it leaves my skin dry and irritated. Garbage can

Since I've been using the pin up secret products I don't see any change in my acne

Product at the height of the quality communicated. However, when I opened my package, the lid of the cream was broken. Impossible to close the jar properly

Order received quickly enough, but I would have thought and I would have liked that by ordering a pack my order is nicely packed and not put in bulk in bubble wrap in a simple delivery box. For a pack purchased I could still have had my products in a nice box especially since it was to offer so it's a little average just received in bubble wrap.

Products not suitable for acneic and dehydrated skin.

I have no doubt that these must be good products but they are not at all suitable for very dry and sensitive skin. After application, my skin feels tight and even drier than before applying the cream.

It smells good but the only problem is that my skin can't stand it at all

I had ordered the whole range a few years ago because I had severe acne and it had no effect on my skin. I renewed the experience a few months ago, with a much less present acne (thanks to the Cerave soap) and again no result on my skin. I am therefore disappointed by this product, especially at this price. I put two stars for the smell which is very pleasant, we can feel the goat milk, and also for its duration in time, I finished it after 6 months with a use every evening.

The cream is great but I received the jar broken on the top

Bof

Fast shipping. But disappointed with the quality of the products that dry the face too much.

26 euros : too expensive for a soap with goat milk (knowing that despite the publicity on this miracle product against acne and on the fact that it is with goat milk ; the goat milk is not the main ingredient of the composition of the soap and besides this one contains comedogenic elements after I don't believe that it caused me more buttons than usual but in any case it didn't remove me : bcp of publicity for a simple soap) However, fast delivery, soap that smells good and lathers well, that applies well: that's nice! As for the cream with goat milk + tea tree; it's not bad but it's still a bit lame for the price --> I don't know if it's of much use (to be seen later for these two products but in any case it should be much more exceptional and miraculous against acne given the huge false publicity built up around these products as well as their price!)

This is the second time I have ordered and I am very disappointed. My package was delivered to a relay point when I had asked for a delivery at my home however I really like your products.

The two products combined tighten the pores of the skin but do not prevent pimples from coming.

I have been using the soap for a little over a week now and I have not noticed any improvement on my face, quite the contrary

WELL

Hello.. Fast delivery but I received other flavors to the creams ordered! It is the second time that the service of (preparation of order) is not more attentive and professional because it is the customers who are unfortunately the expenses. Sincerely, Stéphanie M

The smell of the creams leaves me perplexed: they smell very strong of alcohol and attack the nose, which makes me afraid for my skin. A little disappointed