Order received very quickly, so from this point of view RAS. On the other hand the product does not keep its promises at all, I had an irruption of buttons like I never had before, it's very red buttons super swollen and itchy ... But beware I bought this product because someone uses it and she never had a problem. It simply does not correspond to my skin, although I do not have a problem skin .... So I am not satisfied unfortunately...

I have not yet tested the precious cream but I am very satisfied with the soap. Disappointed because it's been 2 times that I receive a jar of cream, where the cream has run and dried on the edges of the jar. Not good.

Very disappointed by the products. The texture is pleasant at first but my skin became very dry, with redness, which I did not have before. My skin feels tight during the day

It is not really good product compared to the price it is very expensive and for the quality it is a disaster for my sensitive skin

I like it a lot, my acne is starting to go away but I find that it dries out my skin a lot, I took the cream without oils and the soap, and I have very dry skin that pulls me and a burning sensation

The product removes impurities but dries the skin a lot. Before I always moisturized my skin with almond oil, creams etc, since I use pin up secret to remove impurities the soap dries my skin three times more. 2 stars because it removes impurities.

Not very happy with the cream I received for the face and dispenser does not work so not easy to get rid of it I am really very disappointed

Usually there is no problem! But I was close to canceling my order because the shipping was so long. I was on vacation in France and almost left without having received my order, fortunately it happened the day I was flying!

Dries out the skin too much

quality product no worries but ..., on my account I see that the order is shipped ok, but after a week the package was still not arrived, so I go to the post office where the package was to arrive, the person asks me the tracking number and tells me that the package was still not taken care of ... finally the package arrived three days after Valentine's Day! really cool!!! and more it's really complicated to reach customer service ... I never had .....

No change

Package arrived damaged. Fortunately no breakage concerning my creams

Good quality product but very expensive. I only order when I have a coupon code!

They took a long time to ship the order and it was a very stressful experience for me

I haven't tried the products yet, I've been dreaming about it for a long time, I'm disappointed that there is no advice, for example which product to apply first or which one to use ideally with the peel.

Delivery too long, a month of waiting. soap not so incredible

I am missing an oil-free cream in my order

Very unhappy. Opened box and finger marks in my face cream.

I really liked the hand cream, but not the soap at all. I got up with it for ten days and as I have acne-prone skin, it got worse and I have lots of other small pimples that hurt like hell, so I'm not at all satisfied with the soap, it made my case worse and it's very expensive.

Since I started the pin up secret range, I have a very dry face, I am not satisfied

I don't find it soothing, on the contrary it stings. And when you look at the description behind it, there is no goat milk!

Disappointed with the service. I never received an answer to my email regarding a complaint about the shipment.

these products do not suit me

I really like the products, I had already ordered only this time they sent me products where everything was written in German.

Fast shipping but products giving no results except drying or burning the skin

I love your products but the last order I received the pump for my oil free cream is not working.

Hello, I don't see the result yet, I'm even afraid that it gives me more pimples...

Great product but the delivery is very very long

Misleading advertising --> oil-free moisturizer supposedly 0 alcohol: presence of alcohol and several endocrine disruptors

I have been using the pin up secret products for six months. At the beginning, the desired effect is guaranteed. An improvement of my acne in particular. But as time went by, my skin dried out, if I didn't use the cream for even one day, my skin was very dry. (Much more than before using pin up secret.) In short, at the big brands of laboratory, the products are much less expensive and sometimes much more respectful and effective.

Delivery time too long

The sabon pricks the skin

Very disappointed... I started ordering this brand because I have big problems with acne. It was going very well as far as products are concerned, my pimples are almost all gone but unfortunately the brand was a little victim of its success and the quality has deteriorated. I ordered 2 precious creams that I usually take at 32€ each. Usually they were unctuous and light and there I received my package the creams were compact, a gelatinous texture completely unusable. I reported the problem, they sent me back 2 creams with the same problem! I reported it again to the brand who asked me to send them back the creams but I'm currently abroad and I don't have that much to send back and wait for packages. I reported the problem the first time considering the price of the jar of cream I was hoping that they would check it before sending me back a defective product again but obviously not... that's why I think I will not order the creams anymore I don't feel like running and reporting products... I'm really disappointed because the quality was there before and it was working well... but obviously they don't care about the quality nor about the customers...

I love the products, but disappointed because my order was missing a product and impossible to send a request.

Order received on time, however expensive for what it is the bottle scrub is practical it is earlier a cleansing milk than a scrub there are not many beads really disappointed, the soap I used 2 times I let it sit only 5 minutes because I feel my skin heat and I have buttons that appeared since the or I had none, I will not recommend for sure!

My skin is soft but very dry despite the application of the cream after the soap.

I don't find it so efficient and I find it expensive

My order was charged twice, 2 days apart. As a precaution I preferred to block my credit card, which cost me bank fees to make a new card. You reimbursed me without any problem, but it still cost me the bank fees. I don't know if I will order again.

I place an order and I am debited twice the amount on my account and 15 days later still no news. It's a shame because the products are really great.

I am waiting to see the effects of the products I ordered. As for my experience, VERY DISAPPOINTED!!! My order was debited twice on my account without being informed by the customer service. It was me who contacted them who told me that a technical problem was in progress! It would have been judicious in a concern of transparency and customer satisfaction to inform us where else. Instead of leaving your customers in the worry! 1st order and last one with you!