Customer reviews of Pinup Secret

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Helodye V.

Rating: 1 out of 5

Published on 14/10/2023 à 18h28 following a purchase from 30/09/2023

Disappointed ... classic soap so even more disappointed

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Caroline B.

Rating: 1 out of 5

Published on 14/10/2023 à 12h35 following a purchase from 30/09/2023

My package left I have them complete arrive missing 2 item open carton and it's up to me to make a claim to the post office which will be put without action but I paid my 3 article

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Caroline D.

Rating: 1 out of 5

Published on 13/10/2023 à 11h05 following a purchase from 14/09/2023

Ordered on September 27, it's now October 13, and I still haven't received my parcel, nor has customer service contacted me.

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Sacra M.

Rating: 1 out of 5

Published on 11/10/2023 à 15h48 following a purchase from 28/09/2023

Fast delivery but ineffective product soap that gives pimples and cream that doesn't even moisturize! Disappointed

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Hakima E.

Rating: 1 out of 5

Published on 09/10/2023 à 18h24 following a purchase from 26/09/2023

I hated it, it didn't change a thing

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Nadaa S.

Rating: 1 out of 5

Published on 09/10/2023 à 13h58 following a purchase from 28/07/2023

I never received my order because the people who dealt with it did not check my change of address email which I had sent just a few minutes after my order (5 minutes after).

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Cassandra B.

Rating: 1 out of 5

Published on 09/10/2023 à 13h48 following a purchase from 26/09/2023

Product broken and opened on receipt.

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Amel O.

Rating: 1 out of 5

Published on 08/10/2023 à 19h34 following a purchase from 25/09/2023

The products don't work at all, I feel itching and tingling every time I use the precious cream and oil-free cream.

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Sabrina H.

Rating: 1 out of 5

Published on 08/10/2023 à 19h29 following a purchase from 22/09/2023

Null

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Joanne E.

Rating: 1 out of 5

Published on 08/10/2023 à 16h41 following a purchase from 24/09/2023

Crème tounée

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Rose-marie B.

Rating: 1 out of 5

Published on 06/10/2023 à 21h44 following a purchase from 21/09/2023

Good product but still expensive

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sylvie A.

Rating: 1 out of 5

Published on 03/10/2023 à 11h25 following a purchase from 21/09/2023

disappointed product without protection yellowed and smells very bad call customer service who offered to buy a product at 50 percent a joke, site to flee

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Fatima B.

Rating: 1 out of 5

Published on 03/10/2023 à 10h49 following a purchase from 20/09/2023

I'm not satisfied because on the site I paid over 30€ and the next day I went to the local pharmacy and to my great surprise they were selling your products for half the price (15€ for your soap instead of 32 on your site).

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Emilie L.

Rating: 1 out of 5

Published on 02/10/2023 à 14h36 following a purchase from 19/09/2023

Error when receiving the parcel, wrong items received. The after-sales service asks for the items to be returned so that they can be sent to another person. The hygiene is more than regrettable and not worthy of a cosmetics brand.

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Yousra B.

Rating: 1 out of 5

Published on 30/09/2023 à 11h57 following a purchase from 17/09/2023

Very satisfied

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Linda D.

Rating: 1 out of 5

Published on 26/09/2023 à 17h41 following a purchase from 13/09/2023

Hello, I'm disappointed by my purchase. My daughter, who has mild acne until now, has been using the soap for a week and it's been a disaster. She has many more pimples than usual, and they are inflammatory pimples. Her face is unrecognizable. I don't understand why this soap is supposed to reduce pimples. I don't recommend it at all.

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Sandrina L.

Rating: 1 out of 5

Published on 26/09/2023 à 11h19 following a purchase from 14/09/2023

I didn't have time to look for my parcel.

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Benedicte D.

Rating: 1 out of 5

Published on 26/09/2023 à 11h16 following a purchase from 13/09/2023

I ordered 2 items and only received one. I'm still waiting for a response from customer service... I'm usually satisfied...

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Isabelle D.

Rating: 1 out of 5

Published on 25/09/2023 à 13h21 following a purchase from 13/09/2023

I have not received my order in full and have been waiting for the return for over a week.

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Sandra B.

Rating: 1 out of 5

Published on 24/09/2023 à 10h50 following a purchase from 11/09/2023

I never received the package

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Justine R.

Rating: 1 out of 5

Published on 20/09/2023 à 19h45 following a purchase from 07/09/2023

I placed an order and never received my package. I received an email to say it was in my mailbox, but nothing was inside...

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Jeanne B.

Rating: 1 out of 5

Published on 19/09/2023 à 13h39 following a purchase from 06/09/2023

Very disappointed with the after-sales service: order placed on September 6, still not received today the parcels are resent to the sender that makes twice. and the after-sales service, sends only automatic messages does not answer the other questions. I've been a customer for 5 years

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Caroline C.

Rating: 1 out of 5

Published on 18/09/2023 à 13h45 following a purchase from 05/09/2023

The soap has changed its smell, it's not at all like before.

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Gwenaëlle C.

Rating: 1 out of 5

Published on 18/09/2023 à 13h42 following a purchase from 05/09/2023

Disappointing product. I used it for 5 days because I had a rash ++ and my skin was becoming very sensitive and painful. After stopping using the soap, the pimples faded and my skin was less sensitive. The soap also had an unpleasant smell. Bad experience for me.

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Bintougbe L.

Rating: 1 out of 5

Published on 18/09/2023 à 04h45 following a purchase from 04/09/2023

I have not received my order

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Britanie D.

Rating: 1 out of 5

Published on 17/09/2023 à 14h02 following a purchase from 29/08/2023

I still haven't received my parcel, I send emails but I get no answer.

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Pirard S.

Rating: 1 out of 5

Published on 17/09/2023 à 11h32 following a purchase from 04/09/2023

PACKAGE INCOMPLETE ... NO RESPONSE FROM CUSTOMER SERVICE...

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Sophie D.

Rating: 1 out of 5

Published on 09/09/2023 à 11h44 following a purchase from 26/08/2023

I was supposed to have a brush offered with the 2 soaps but I didn't receive it 😰

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Halima B.

Rating: 1 out of 5

Published on 09/09/2023 à 10h34 following a purchase from 25/08/2023

Mediocre brand that stung my skin and gave me pimples when I never had any .

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Ilham E.

Rating: 1 out of 5

Published on 03/09/2023 à 13h58 following a purchase from 21/08/2023

Missing an article

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Muriel L.

Rating: 1 out of 5

Published on 03/09/2023 à 08h18 following a purchase from 19/08/2023

Barely opened one application and the tip of the pen fell off. Very disappointed

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Nabila B.

Rating: 1 out of 5

Published on 01/09/2023 à 11h18 following a purchase from 17/08/2023

I never received my parcel, I don't know where it is, it's been 15 days since I should have received it. When I call, they tell me to be patient, but after waiting and waiting, I wouldn't recommend them any more unless I change carrier, which today is Chronopost, who are to be avoided.

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Hakima A.

Rating: 1 out of 5

Published on 30/08/2023 à 19h56 following a purchase from 17/08/2023

I received only one soap with the brush whereas the offer I ordered was two soaps with the brush. I've already emailed you a complaint which has gone unanswered.

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Maryline M.

Rating: 1 out of 5

Published on 30/08/2023 à 05h08 following a purchase from 12/08/2023

Delay

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Thémis V.

Rating: 1 out of 5

Published on 28/08/2023 à 15h12 following a purchase from 16/08/2023

made my acne worse x100

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Alexandra L.

Rating: 1 out of 5

Published on 28/08/2023 à 14h08 following a purchase from 14/08/2023

I have not received my order

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Souaad Z.

Rating: 1 out of 5

Published on 28/08/2023 à 14h06 following a purchase from 14/08/2023

Product very poorly rated on yuka, and smell not so good

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Emilie M.

Rating: 1 out of 5

Published on 26/08/2023 à 11h00 following a purchase from 11/08/2023

I still haven't received my order!

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Mame D.

Rating: 1 out of 5

Published on 24/08/2023 à 06h39 following a purchase from 10/08/2023

The mask was open.

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Belinda J.

Rating: 1 out of 5

Published on 23/08/2023 à 16h11 following a purchase from 10/08/2023

Disappointed

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