Customer reviews of Pinup Secret

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Carole C.

Rating: 1 out of 5

Published on 14/01/2023 à 23h06 following a purchase from 31/12/2022

The delivery was not at home although I had requested it

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Isabelle C.

Rating: 1 out of 5

Published on 14/01/2023 à 20h52 following a purchase from 30/12/2022

Disappointed I ordered two soaps one whole and the other cut in half.

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Salma B.

Rating: 1 out of 5

Published on 14/01/2023 à 19h04 following a purchase from 01/01/2023

My skin became super dry with the soap and the pin up cream I stopped using it I am disappointed

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Rachel F.

Rating: 1 out of 5

Published on 14/01/2023 à 18h27 following a purchase from 31/12/2022

The jar of the body scrub leaked in the package and in the gift box afterwards. I would have preferred a closed jar

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Amélie D.

Rating: 1 out of 5

Published on 14/01/2023 à 17h40 following a purchase from 31/12/2022

My order is missing a product. Package intact with warranty strip. Pin UP secret blames the post office ... Result I did not get my product! I contacted the customer service which is for me incompetent

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Marine T.

Rating: 1 out of 5

Published on 14/01/2023 à 11h52 following a purchase from 20/12/2022

Very disappointed following an error of delivered product (1 product ordered, I received another article) and with the SAV which resulted from it, no commercial gesture, to have to wait that the mark receives the returned product before sending me the good....

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Elodie M.

Rating: 1 out of 5

Published on 11/01/2023 à 07h57 following a purchase from 27/12/2022

I have not received my order since December 27. No refund for the moment. Waiting.

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Hadjira H.

Rating: 1 out of 5

Published on 10/01/2023 à 22h06 following a purchase from 28/12/2022

I never received the order, I contacted your services and I have no news while I had contacted the postal service in parallel they gave me an answer very quickly to tell me that another shipment will be made but I still have nothing and I still have no news for my order. I'm very much on it

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Rayane B.

Rating: 1 out of 5

Published on 10/01/2023 à 14h28 following a purchase from 27/12/2022

Lousy service. Package still not received by their fault, I had to pay a fee for a re-delivery.

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Laure A.

Rating: 1 out of 5

Published on 09/01/2023 à 17h35 following a purchase from 27/12/2022

I never received my order

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Laëtitia S.

Rating: 1 out of 5

Published on 08/01/2023 à 00h32 following a purchase from 24/12/2022

I had an allergy to the cream

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Zahra A.

Rating: 1 out of 5

Published on 07/01/2023 à 23h27 following a purchase from 24/12/2022

I took the goat's milk soap that guaranteed me a perfect skin after 2 weeks of use my skin is worse, I am disappointed

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Justine M.

Rating: 1 out of 5

Published on 07/01/2023 à 20h55 following a purchase from 23/12/2022

I received the empty box

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Samia B.

Rating: 1 out of 5

Published on 07/01/2023 à 17h56 following a purchase from 25/12/2022

Ordered on 25/12/2022, it is now 06/01/2023 and I still haven't received it. The confirmation email said that the delivery time is between 3 to 5 days

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Nicolas D.

Rating: 1 out of 5

Published on 07/01/2023 à 17h34 following a purchase from 24/12/2022

Broken soap box

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Milo M.

Rating: 1 out of 5

Published on 04/01/2023 à 14h30 following a purchase from 22/12/2022

I have not received my full order. I am still waiting to receive everything....

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Élodie B.

Rating: 1 out of 5

Published on 04/01/2023 à 06h24 following a purchase from 21/12/2022

I tested the makeup remover and it doesn't work

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Nelly L.

Rating: 1 out of 5

Published on 03/01/2023 à 18h39 following a purchase from 21/12/2022

I am disappointed! I am missing a soap in my package and I have alerted but no one answers me

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Jennifer L.

Rating: 1 out of 5

Published on 03/01/2023 à 18h31 following a purchase from 22/12/2022

Hello I wrote to you several times even call because in my order I missed the kit and a soap and I received nothing yet it is not normal very disappointed

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Alicia B.

Rating: 1 out of 5

Published on 03/01/2023 à 17h43 following a purchase from 21/12/2022

My order was incomplete. I only received one soap out of two. I have already made a claim in vain.

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Edith A.

Rating: 1 out of 5

Published on 03/01/2023 à 09h57 following a purchase from 01/06/2022

No respect for customers

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Asizate K.

Rating: 1 out of 5

Published on 02/01/2023 à 08h39 following a purchase from 19/12/2022

Expired and non-conforming product

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Laetitia D.

Rating: 1 out of 5

Published on 01/01/2023 à 23h02 following a purchase from 19/12/2022

I am still waiting for my order. I have not received anything but the payment has been taken.

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Noémie F.

Rating: 1 out of 5

Published on 01/01/2023 à 14h44 following a purchase from 19/12/2022

I did not receive the right products in my package. The customer service does not answer... too bad!

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Charlotte P.

Rating: 1 out of 5

Published on 01/01/2023 à 12h09 following a purchase from 20/12/2022

A product that I thought would be more effective, but had no effect on me other than to make all my pimples stand out, which were non-existent before. I will not repurchase.

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Souhila S.

Rating: 1 out of 5

Published on 31/12/2022 à 14h39 following a purchase from 16/12/2022

This last time I'm not satisfied because I ordered a pin up secret soap and you send me an oil free cream and then you don't answer my messages

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Nabila B.

Rating: 1 out of 5

Published on 31/12/2022 à 13h42 following a purchase from 17/12/2022

Perfect, I am very satisfied

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Amina S.

Rating: 1 out of 5

Published on 31/12/2022 à 11h58 following a purchase from 17/12/2022

I have not yet received my package, I have changed the address and sent an e-mail but still no response

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Khira M.

Rating: 1 out of 5

Published on 28/12/2022 à 16h49 following a purchase from 15/12/2022

I did not receive the order I ordered and your colleagues told me to deal with the delivery man knowing that it is not me who made my order and that it is the first time I order from you and the last I am really disappointed in your customer service

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Jordan L.

Rating: 1 out of 5

Published on 28/12/2022 à 15h08 following a purchase from 15/12/2022

I did not receive my order

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Karine B.

Rating: 1 out of 5

Published on 28/12/2022 à 13h53 following a purchase from 15/12/2022

Perfect

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Eloise G.

Rating: 1 out of 5

Published on 27/12/2022 à 16h10 following a purchase from 13/12/2022

I am really disappointed, because in fact when I apply it on my skin it burns me so obviously I stopped putting it on I am still disappointed but listen so bad

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Sabrina J.

Rating: 1 out of 5

Published on 27/12/2022 à 14h37 following a purchase from 14/12/2022

I received my package but a jar arrived broken so really disappointed with my 1st purchase

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Clotilde D.

Rating: 1 out of 5

Published on 27/12/2022 à 14h36 following a purchase from 14/12/2022

Very disappointed with the quality of service! Not received the right product, after complaint and some exchanges with the "SAV", radio silence, I find myself with a product that does not correspond to what I had ordered!

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Constance R.

Rating: 1 out of 5

Published on 26/12/2022 à 20h03 following a purchase from 13/12/2022

My oil-free day cream arrived broken

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Rimbaud C.

Rating: 1 out of 5

Published on 26/12/2022 à 16h06 following a purchase from 13/12/2022

I had to claim an item that was paid for but not included with my order.

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Asmaa B.

Rating: 1 out of 5

Published on 26/12/2022 à 14h36 following a purchase from 13/12/2022

I do not recommend

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Laury E.

Rating: 1 out of 5

Published on 25/12/2022 à 03h48 following a purchase from 09/12/2022

I am missing two items and I haven't heard from customer service and I didn't get a delivery note even to make a return.

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Aicha M.

Rating: 1 out of 5

Published on 24/12/2022 à 18h36 following a purchase from 27/11/2022

Received late after a claim via the application without commercial gesture.

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Christelle T.

Rating: 1 out of 5

Published on 24/12/2022 à 17h50 following a purchase from 11/12/2022

Order still not received today December 24 although it was shipped on the 13th ... it was to offer to my niece and I find myself without anything for Christmas

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