Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 335 published reviews
5 65,5k 81% 4 9 495 12% 3 2 455 3% 2 1 301 2% 1 2 598 3%

Summary of reviews

The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.

1 star review

Reset filters
C
Carole M.
Rating: 1 out of 5
following a purchase from 09/12/2022
Unfortunately one of my soap boxes arrived broken at the bottom so it was unusable.
Translated reviews
S
Sephora D.
Rating: 1 out of 5
following a purchase from 12/12/2022
I placed my order and then wanted to cancel it within 30 minutes. This was totally impossible. So I sent an email that told me that the package was already being shipped (order dating from just 1 h) I am waiting for the refund that has not yet been made to date,
Translated reviews
A
Asma Z.
Rating: 1 out of 5
following a purchase from 11/12/2022
The package was not complete I do not understand?
Translated reviews
S
Sabrina B.
Rating: 1 out of 5
following a purchase from 11/12/2022
Open package
Translated reviews
N
Nathalie D.
Rating: 1 out of 5
following a purchase from 09/12/2022
How dare you ask me for an opinion when you have the wrong address and I have no excuse when it's Christmas and I had to buy another gift in a hurry, so I lost money because of you. Yesterday you contacted me to dare to say that you did not make a mistake with the address but as I said, when we follow the package we see the address and it was not good. Please be aware that since no commercial gesture is made and that you have not urgently found a solution for my daughter's Christmas, I will do what is necessary to defend myself! Via the networks and via test-purchase
Translated reviews
A
Alexandra M.
Rating: 1 out of 5
following a purchase from 05/12/2022
Product received damaged. No response from customer service for 2 weeks regarding my complaint
Translated reviews
L
Latifa Z.
Rating: 1 out of 5
following a purchase from 08/12/2022
Hello, I am waiting to see the result.
Translated reviews
N
Nour B.
Rating: 1 out of 5
following a purchase from 08/12/2022
I have not yet seen a good result I hope in the next few days
Translated reviews
B
Barbara R.
Rating: 1 out of 5
following a purchase from 09/12/2022
Allergic reaction
Translated reviews
A
Aurore B.
Rating: 1 out of 5
following a purchase from 08/12/2022
I was missing an item in my order and I find that the customer service was not great this time.
Translated reviews
O
Ophelie D.
Rating: 1 out of 5
following a purchase from 07/12/2022
It does not work for acne
Translated reviews
F
Fanny R.
Rating: 1 out of 5
following a purchase from 02/12/2022
I received my parcel with the mist completely empty so I can't give an opinion on the products as I couldn't test them. Sincerely
Translated reviews
A
Anais T.
Rating: 1 out of 5
following a purchase from 07/12/2022
I am not satisfied at all! I had to receive my initial order in 3 times because of an error in the first two ...
Translated reviews
T
Tiphaine D.
Rating: 1 out of 5
following a purchase from 02/12/2022
after various exchanges following the reception of empty bottles we finally arrived at an agreement! too bad to lose so much time for an error of your share!
Translated reviews
S
SANDRINE L.
Rating: 1 out of 5
following a purchase from 30/11/2022
1st order incomplete, 2nd order still incomplete
Translated reviews
K
Kounady C.
Rating: 1 out of 5
following a purchase from 04/12/2022
Nil. If I could put 0, I was going to put. I threw out all the products because they made me itch and get more pimples
Translated reviews
M
Marielle B.
Rating: 1 out of 5
following a purchase from 05/12/2022
Disappointed 😞
Translated reviews
E
Estelle A.
Rating: 1 out of 5
following a purchase from 04/12/2022
Never received my order
Translated reviews
V
Vanessa M.
Rating: 1 out of 5
following a purchase from 25/11/2022
The soap did nothing but kill my acne and burned my skin. I had to stop after a week..w the oil free cream is very poorly rated on Yuka....c is very disappointing... moreover, I had sent an email to you for return and the 2 goat milk soaps and I never had any answer !
Translated reviews
E
Emeline B.
Rating: 1 out of 5
following a purchase from 01/12/2022
I am disappointed I am missing a product it was my first order it's not nice!
Translated reviews
N
Nadine M.
Rating: 1 out of 5
following a purchase from 01/12/2022
I discover this product and I have no distance to note it I hope it will bring me satisfaction!
Translated reviews
M
Magali B.
Rating: 1 out of 5
following a purchase from 26/11/2022
Delivery is much too long and shipping is not free !!!!
Translated reviews
I
Ines P.
Rating: 1 out of 5
following a purchase from 01/12/2022
Disgusted with my purchase, peeling with a dubious consistency, for almost 25€ you have the right to a product that stings and inrinsable. Deserve 0 star
Translated reviews
P
Perrine J.
Rating: 1 out of 5
following a purchase from 27/11/2022
Package impossible to receive
Translated reviews
C
Christina B.
Rating: 1 out of 5
following a purchase from 27/11/2022
Very disappointed because the package arrived the box of soap was broken. ... I had no way to make a claim .....cause of death in my family
Translated reviews
I
ISABELLE B.
Rating: 1 out of 5
following a purchase from 26/11/2022
Not a single percentage regarding the composition
Translated reviews
M
Morgane B.
Rating: 1 out of 5
following a purchase from 26/11/2022
I did not receive the totality of my order 1 cream received on the 2. 10 days after complaint no return ...
Translated reviews
E
Eliane K.
Rating: 1 out of 5
following a purchase from 26/11/2022
Order arrived late and delivery problem
Translated reviews
M
Melisa R.
Rating: 1 out of 5
following a purchase from 28/11/2022
I tried the product for about 10 days. I had more pimples than usual, then the soap and the cream left my skin very dry and full of white residue on my face. So the products are not great honestly.
Translated reviews
N
Nathalie V.
Rating: 1 out of 5
following a purchase from 26/11/2022
I ordered and paid for 2 products and only received one!
Translated reviews
B
Belkacem B.
Rating: 1 out of 5
following a purchase from 25/11/2022
No link to cancel or get a proper refund
Translated reviews
M
Mohamed C.
Rating: 1 out of 5
following a purchase from 27/11/2022
Very good product
Translated reviews
L
Lyou M.
Rating: 1 out of 5
following a purchase from 25/11/2022
My product was broken and was yellow I had to clean everything and remove some of the cream
Translated reviews
E
estelle D.
Rating: 1 out of 5
following a purchase from 24/11/2022
There are missing articles and still not taken into account!
Translated reviews
S
Sylvie N.
Rating: 1 out of 5
following a purchase from 23/11/2022
No packages
Translated reviews
B
Barbara A.
Rating: 1 out of 5
following a purchase from 22/11/2022
Received with an empty tube
Translated reviews
S
Sofia D.
Rating: 1 out of 5
following a purchase from 23/11/2022
The products are not adapted to my skin
Translated reviews
F
Fanny C.
Rating: 1 out of 5
following a purchase from 21/11/2022
Cardboard very poorly organized cream half empty inside quite disappointed!!!
Translated reviews
S
Stephanie M.
Rating: 1 out of 5
following a purchase from 21/11/2022
The products are good but I received a product where the cap did not hold and where it had already leaked on the edge so disappointed for products at this price
Translated reviews
D
Déborah S.
Rating: 1 out of 5
following a purchase from 20/11/2022
I'm not satisfied with the makeup remover, I sent an email about it and I'm waiting for an answer
Translated reviews
We use cookies for audience measurement and improving user experience.